
Dick Hannah Toyota
Kelso, WA
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Everybody there worked deligently with me to get me the car that I wanted. Everybody was professional and considerate even when I could have been more so. All in all I am very pleased with my experience th car that I wanted. Everybody was professional and considerate even when I could have been more so. All in all I am very pleased with my experience there. Really, there is nothing more to say! Shanara Schmidt More
I purchased a used car from Hannah Toyota in Kelso after viewing an on-line ad for the vehicle. I appreciated the fact that the add had a free Carfax so that I knew a fair amount about the car before we sh viewing an on-line ad for the vehicle. I appreciated the fact that the add had a free Carfax so that I knew a fair amount about the car before we showed up. I felt that the dealership was well run, friendly and not high pressure. I would recommend them and do business with them again. More
We have owned Oldsmobiles, Fords, Dodge, Chevys, VWs and Toyotas; 3 different Dealers with the latter and the Dick Hannah Dealership in Kelso, WA is by far the best we've ever experienced. The "one on one" Toyotas; 3 different Dealers with the latter and the Dick Hannah Dealership in Kelso, WA is by far the best we've ever experienced. The "one on one" service treatment is unique, and the timeliness of the service is superb. More
To my dismay, I recently found out I needed new tires and I've only had my SUV for a little over two years. Anyway, I was delighted to find out about the Tires for Life program and just by luck I've been ta I've only had my SUV for a little over two years. Anyway, I was delighted to find out about the Tires for Life program and just by luck I've been taking my SUV to the dealership for reg maint so I qualified. This was great! Thank you. More
As always I get great service at Dick Hannah Toyota. They are friendly and easy to work with. I have a two year old, so I needed to get a rental car, Dick Hannah drove me to the rental place and waited They are friendly and easy to work with. I have a two year old, so I needed to get a rental car, Dick Hannah drove me to the rental place and waited there until I got my car. They make sure my Honda is in great shape. Thank you Dick Hannah. More
In for my second recall on the matrix which I bought new from this dealership. This is my second new vehicle from this dealership. I do like the customer loyalty program. I was surprised that with the fi from this dealership. This is my second new vehicle from this dealership. I do like the customer loyalty program. I was surprised that with the first recall I was given a $10-15 credit on my rewards card and nothing this time for the inconveinance. I would mention the other peoples names who assisted me but the paperwork has nothing printed with their names and the cursive writing/signatures are of no help to me regarding their names. More
I have recommended this dealers to others. My sister and brother in law bought a Toyota from you and they are also pleased with your dealership. I am very happy with my Toyota and will probably buy another brother in law bought a Toyota from you and they are also pleased with your dealership. I am very happy with my Toyota and will probably buy another one at some time. I also am happy that access is even easier with the recent road change. More
We had a great experience purchasing our new Tacoma from these guys. They were polite and professional, there was no pressure, and their price was excellent. Our saleman, Nick Nordquist, was great to work these guys. They were polite and professional, there was no pressure, and their price was excellent. Our saleman, Nick Nordquist, was great to work with, and his after-the-sale follow-up has been very impressive. Check them out, for us it was well worth our the trip from Olympia. More
The employees were friendly and helpful. Mary was able to look up my service history to determine exactly what needed to be done. The service department checked my vehicle thoroughly to determine what el to look up my service history to determine exactly what needed to be done. The service department checked my vehicle thoroughly to determine what else might need to be done in the future, and what should be done while they had it. I appreciate the shuttle service. I have never had bad service with Dick Hanana Toyota in Kelso. More
My experience with Dan Medack at Dick Hannah was great. I sent him over email a reasonable offer based on my research at edmunds.com and consumer reports, and he simply sent me back an email accepting my o I sent him over email a reasonable offer based on my research at edmunds.com and consumer reports, and he simply sent me back an email accepting my offer. No xx stories of "having to talk to my manager" to see if the deal can be approved. When I asked for more information on the car, he sent me a PDF of the cars sticker, listing all features and options included. He gave me a complete out the door quote, and when I arrived at the dealership the car was ready to go. He very thoroughly explained all the features to my entire family (my wife loved the bluetooth handsfree feature after Dan connected her phone). No added pressure to buy anything else. We drove 2 hours from Seattle to get the car, and it was certainly worth the drive. Top notch from beginning to end. More