
Dick Hannah Toyota
Kelso, WA
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Who knew you could get such a good deal with so little hassle in Kelso, WA? This was one of our best car buying experiences ever. Nick, Jim and Brian were very easy to deal with making the time-consum hassle in Kelso, WA? This was one of our best car buying experiences ever. Nick, Jim and Brian were very easy to deal with making the time-consuming purchase process less of a hassle. We appreciated their non-pressure approach to sales and their knowledge as they answered all our questions truthfully and to our satisfaction. We didn't feel like they were "schmoozing" us. We also felt like they really cared about us as clients and wanted to establish an ongoing relationship with us. That proved to be true as we took the car home and had further questions. Nick is very quick to respond to any questions and I love having a direct number to contact him. Car buying has changed a lot since our last purchase. :-) More
Absolutely awesome. Nick changed my mind from the last time I visited the same dealer and could not get a sales representative to help me. Thanks Nick for all your help on coming to an agreement for my ne time I visited the same dealer and could not get a sales representative to help me. Thanks Nick for all your help on coming to an agreement for my new Tacoma 4x4. Everyone involved with the sale was extremely courteous. More
Warm, friendly and responsive. Closed the sale well after normal hours but everyone helped finalise smoothly. Service Manager Dan extremely knowledgeable about Prius technology and operation ; Sales Manager normal hours but everyone helped finalise smoothly. Service Manager Dan extremely knowledgeable about Prius technology and operation ; Sales Manager Brian helpful and understanding with our trade in ; Jim Davidson Finance Manager very efficient with closing ; and Ferris Isbell very helpful in getting us the car we wanted. More
I stopped by this dealership the other day, and although I have not yet decided what I want to buy, the experience was one of the best that I have ever had. The salesman was not only polite and helpful, but I have not yet decided what I want to buy, the experience was one of the best that I have ever had. The salesman was not only polite and helpful, but very knowledgeable of every vehicles that I asked about. This has not always been the case with other dealers that I have visited. Salespeople having to check with other salespeople to know their product is not the way I wish to buy a car. So when I decide, I think Toyota, Dick Hannah, and Trent will be the way I'll go !!!!! Thanks for the great experience !!!!! More
It's been a year since we bought our 2010 Prius at Dick Hannah Toyota in Kelso in late July 2009. Don Schimmel was our salesperson and he made what is normally a trying operation an easy, troublefree exper Hannah Toyota in Kelso in late July 2009. Don Schimmel was our salesperson and he made what is normally a trying operation an easy, troublefree experience. Don went the "extra mile" to get us the car we wanted and made it happen before the deadline for the sales tax exemption which was looming. Don followed up on getting us the floor mats we wanted after delivery. We have a long relationship with both Dick Hannah Toyota and Longview Toyota before that. For the past twenty-one years we have been highly satisfied with our new car purchases and our ongoing positive experience with the service department. I can't imagine going anywhere else for a new vehicle purchase or vehicle service. Ray & Leeann Colwell Longview, WA More
Though buying a new car isn't really a pleasant proposition in my opinion, Dan made it relatively painless. ;-) {That's why 'overall experience' only rates a 4} He gave us a price up front that proposition in my opinion, Dan made it relatively painless. ;-) {That's why 'overall experience' only rates a 4} He gave us a price up front that didn't require numerous trips to the 'boss' to check it out, and was always helpful and straight with us. Even after the sale he greets us by name and is more than willing to help if we have any issues. I wouldn't hesitate to call him if we had any problems or questions. More
Our salesperson was Don Schimmel. I can honestly say that in all the years I've been shopping for vehicles, Don is the most personable salesperson I've ever dealt with. He takes care of the customers' needs in all the years I've been shopping for vehicles, Don is the most personable salesperson I've ever dealt with. He takes care of the customers' needs and follows up on everything. He kept us in mind when a vehicle that we wanted came in, we went down and purchased it. We would do business with Don again anytime and would highly recommend him to others. Thanks for everything Don Schimmel!!!! Doug Reams More
I purchased my first new car from Don Schimmel, by taking advantage of the cash-for-clunkers program. The service was very courteous and prompt. My car has been in for regular maintenance, work is always don advantage of the cash-for-clunkers program. The service was very courteous and prompt. My car has been in for regular maintenance, work is always done on time and appointments are easy to schedule. More
We went in to get parts for our Corolla and decided to browse the Camrys as we needed a larger car. Nick helped us immensely. He was very knowledgeable about all of the features, from safety to performa browse the Camrys as we needed a larger car. Nick helped us immensely. He was very knowledgeable about all of the features, from safety to performance, and answered all the questions we had. We never felt pressured or rushed at any point. This is the third new car we have bought from Dick Hannah, and we will probably go back as the kids get older and start driving. Nice helped me set up the bluetooth for my phone, and checked back with me after a few days to see how I was liking the car. The whole experience was great. Thanks Nick!! We were able to trade in our Corolla and also get zero percent financing on the new car, so we felt like we "traded up" for no money. More
Upon out arrival at this dealership we were treated with friendliness and respect. Ferriss was very help full in finding us the car we wanted at the price we wanted. Every one we had contact with was very f friendliness and respect. Ferriss was very help full in finding us the car we wanted at the price we wanted. Every one we had contact with was very friendly. I would highly recommend Ferriss and Dick Hanna Toyota to anyone interested in purchasing a new or used car or truck. More