Dick Hannah Toyota

They have excellent service with friendly people who are very attentive to customer's needs. The service to the auto is fast and efficient. Anytime that there has been a problem with the vehicle that we very attentive to customer's needs. The service to the auto is fast and efficient. Anytime that there has been a problem with the vehicle that we were not aaware of, they called it to our attention. There has never been any high powered attempt to get us to purchase more than what we wanted. More

First, I was able to get my car in immediately which was important because I was leaving on vacation. Second, I appreciated the round trip home and back since I live about 20 miles from the dealership and important because I was leaving on vacation. Second, I appreciated the round trip home and back since I live about 20 miles from the dealership and had no other transportation. Third, the work was completed in a timely manner and to my satisfaction. Finally I believe the cost was reasonable for the job completed. More

Steve and Kris Schneider were easy to work with, very helpful and accomadating with helping me get the vehicle I wanted and negotiating was a cinch. They addressed any questions or problems immediately a helpful and accomadating with helping me get the vehicle I wanted and negotiating was a cinch. They addressed any questions or problems immediately and honestly. My father and future mother in law have previously bought their cars there. A couple weeks after I bought mine my mother went in and bought a new car there as well. Will definitely return in four or so years for the next! More

This was a great experience for me even though this is the 5th vehicel I have purchased from them. They continue to make it easy to come back. Thanksfor all your help Trent, hope to see you again in the n the 5th vehicel I have purchased from them. They continue to make it easy to come back. Thanksfor all your help Trent, hope to see you again in the next few years when I am looking at buying another vehicle. More

Don was a very nice salesman with a very large portfolio of cars he has sold. Thank you for sharing your stories with us while we waited. But the most impressive thing was two days after we bought the car, of cars he has sold. Thank you for sharing your stories with us while we waited. But the most impressive thing was two days after we bought the car, the dealer ship called us back and told us they found a web site they had that had the truck marked at a lower price. They had us come back and sign papers for a lower price, THANK YOU VERY MUCH DICK HANNA!! More

Who knew you could get such a good deal with so little hassle in Kelso, WA? This was one of our best car buying experiences ever. Nick, Jim and Brian were very easy to deal with making the time-consum hassle in Kelso, WA? This was one of our best car buying experiences ever. Nick, Jim and Brian were very easy to deal with making the time-consuming purchase process less of a hassle. We appreciated their non-pressure approach to sales and their knowledge as they answered all our questions truthfully and to our satisfaction. We didn't feel like they were "schmoozing" us. We also felt like they really cared about us as clients and wanted to establish an ongoing relationship with us. That proved to be true as we took the car home and had further questions. Nick is very quick to respond to any questions and I love having a direct number to contact him. Car buying has changed a lot since our last purchase. :-) More

Absolutely awesome. Nick changed my mind from the last time I visited the same dealer and could not get a sales representative to help me. Thanks Nick for all your help on coming to an agreement for my ne time I visited the same dealer and could not get a sales representative to help me. Thanks Nick for all your help on coming to an agreement for my new Tacoma 4x4. Everyone involved with the sale was extremely courteous. More

Warm, friendly and responsive. Closed the sale well after normal hours but everyone helped finalise smoothly. Service Manager Dan extremely knowledgeable about Prius technology and operation ; Sales Manager normal hours but everyone helped finalise smoothly. Service Manager Dan extremely knowledgeable about Prius technology and operation ; Sales Manager Brian helpful and understanding with our trade in ; Jim Davidson Finance Manager very efficient with closing ; and Ferris Isbell very helpful in getting us the car we wanted. More

I stopped by this dealership the other day, and although I have not yet decided what I want to buy, the experience was one of the best that I have ever had. The salesman was not only polite and helpful, but I have not yet decided what I want to buy, the experience was one of the best that I have ever had. The salesman was not only polite and helpful, but very knowledgeable of every vehicles that I asked about. This has not always been the case with other dealers that I have visited. Salespeople having to check with other salespeople to know their product is not the way I wish to buy a car. So when I decide, I think Toyota, Dick Hannah, and Trent will be the way I'll go !!!!! Thanks for the great experience !!!!! More

It's been a year since we bought our 2010 Prius at Dick Hannah Toyota in Kelso in late July 2009. Don Schimmel was our salesperson and he made what is normally a trying operation an easy, troublefree exper Hannah Toyota in Kelso in late July 2009. Don Schimmel was our salesperson and he made what is normally a trying operation an easy, troublefree experience. Don went the "extra mile" to get us the car we wanted and made it happen before the deadline for the sales tax exemption which was looming. Don followed up on getting us the floor mats we wanted after delivery. We have a long relationship with both Dick Hannah Toyota and Longview Toyota before that. For the past twenty-one years we have been highly satisfied with our new car purchases and our ongoing positive experience with the service department. I can't imagine going anywhere else for a new vehicle purchase or vehicle service. Ray & Leeann Colwell Longview, WA More