Dick Hannah Toyota

I have 2 toyota's in the house hold, a 2007 Rav4, and a 2008 tundra crewmax. Both have been the best rigs that the wife and myself have owned. When it comes to service Dick Hannah is #1 accross the board 2008 tundra crewmax. Both have been the best rigs that the wife and myself have owned. When it comes to service Dick Hannah is #1 accross the board. I went in for a oil change this last time, and they found that the water pump was leaking, and the belt was crack. they did a complete check of the rig, not just a oil change. I am going on a vacation and knowing my luck I would have lost the water pump and the belt out in the woods, were there is no cell phone service. I would have been up a creak with out a paddle. Dick Hannah fixed the water pump under warranty, and I got the belt done for cost. thank you Dick Hannah for taking the time to do a great service. More

I had my 2005 Seinna Mini Van serviced for the 75,000 mile servicing. From the beginning I had great service. The scheduling department was attentive to my needs and scheduled the servicing appointment a mile servicing. From the beginning I had great service. The scheduling department was attentive to my needs and scheduled the servicing appointment as I had requested. Upon arrival to service department, I was promptly greeted in a very friendly and business like manner by the service employees. They answered all of my questions and provided useful information as to when I would expect the van to be ready for pick-up. I did not have to wait for the shuttle and the shuttle driver was very helpful because I had two of my kids with me. He was very courteous and prompt. The cashier was also very helpful and friendly. She provided me with different payment options and gave me account information regarding my Dick Hannah Rewards Card. The servicing took less time than predicted which was also nice. I definitely had a positive experience for this servicing appointment. I also liked getting the complimentary car wash card. Very helpful for me. Thank you. More

We purchased a new Tacoma dbl. cab in 2005 and have had a good experience with the service department everytime the truck has been taken in for regularly scheduled maintenance and inspection. The personel ha good experience with the service department everytime the truck has been taken in for regularly scheduled maintenance and inspection. The personel have been freindly, courteous and helpful during each visit. I would recommend this dealership to anyone. More

I have been asking the service department to check my tires the last few oil changes to see if they had reached the limit for replacement under the customers for life. They were very worn on the outside tires the last few oil changes to see if they had reached the limit for replacement under the customers for life. They were very worn on the outside edges despite my keeping the tires balanced and alignment done. I was feeling the tires were getting to a safety concern stage as the antiskid would kick on routinely when driving in the rain. Didn't seem normal and definately didn't give me the feeling of safety. Service manager rechecked tires when I asked for him after the attendant again said - sorry, they are not to the limit for replacement. His recheck showed that two of the tires were very close and two were still a few thousand miles away, so he said he would submit all four anyway for customer convenience. It was approved and they were replaced within a couple days. Thanks Dick Hannah. You have confirmed I'm a customer for life - both ways. JV - Longview More

we purchased our 2007 Rav 4 from Dick Hannah Toyota in Kelso, Washington in January 2009 and have not had any problems with it. The folks in the service department are always helpful and thorough and if w Kelso, Washington in January 2009 and have not had any problems with it. The folks in the service department are always helpful and thorough and if we have questions they do not hesitate to answer them courteously. Thank you More

very nice place to do business...car done when promissed, they even vacuumed the floors! I like that they check for future potential problems so that we can budget the repairs in. I like the rewards card too they even vacuumed the floors! I like that they check for future potential problems so that we can budget the repairs in. I like the rewards card too! The waiting room is nice and they always offer to take me back to work if I need a ride. More

We have taken our Camry in for service since it was new, including for the recalls. We have always had great service with the employees who work in the service dept. We have been especially impressed with including for the recalls. We have always had great service with the employees who work in the service dept. We have been especially impressed with Cameron who has gone out of his way more then once to answer questions for us. More

Sa many times that I have gone to Dick Hannah to have my Highlander serviced, we have had great service and the people that work in the service are all very friendly and always wlling to help no matter what Highlander serviced, we have had great service and the people that work in the service are all very friendly and always wlling to help no matter what the problem might be. I recentlu have a recall and we took the car in and no hassle at all. Everything that was done was explained to me when I went to pick up my car. More

I am happy with my new Prius and like the 2 year free maintenance. Dick Hannah dealership takes good care of their customers and the cars. That is all I have to say at this time but this email needs to maintenance. Dick Hannah dealership takes good care of their customers and the cars. That is all I have to say at this time but this email needs to be 250 characters so here you go. Maureen Devine More

My 2007 Corrola suddenly stopped. I had the towing company take me to Dick Hannah's service department. I was treated pleasantly and professionally by Ben and the other members of the service team. company take me to Dick Hannah's service department. I was treated pleasantly and professionally by Ben and the other members of the service team. They secured a rental car for me and I drove it home. In about 4 or 5 hours I received a call from the service department telling me that my car was ready. I gave the service department a "Great" rating because of the quality of the service I received. I was treated courteously and professionlly and my car is working fine. Regards, Alice R. Siegel Kalama, WA More