Dick Hannah Toyota

I've depended on the Dick Hannah Service Department to keep my 2005 Corolla running like new. I recently noticed my Engine Warning Light was on. I went straight to the Dick Hannah Service people and the keep my 2005 Corolla running like new. I recently noticed my Engine Warning Light was on. I went straight to the Dick Hannah Service people and they made me feel like I was a very special customer. They traced the problem to a faulty Engine Monitoring Computer. They didn't have a replacement part in stock, so they ordered one and they loaned me a new Corolla to drive until the repair could be completed...They called me the next morning. My car was repaired and ready for pick up. I returned the Loaner that afternoon and was pleased to learn that my vehicle was under warantee and that there was no charge for the service. I'm definately a Happy Camper! I applaud Toyota for the overall quality, efficiency and reliability of their products and I especially recommend the folks at Dick Hannah Toyota in Longview, Washington for their professionalism. More

This is my one of least problematic buying car experience. Everything was smooth and went as promised. I bought a 2010 RAV4 LTD and Shaun took care of all our needs. There is no silly negotiations experience. Everything was smooth and went as promised. I bought a 2010 RAV4 LTD and Shaun took care of all our needs. There is no silly negotiations as they provide you good price in advance and save your time and avoid frustrations. People are knowledgeable and helping. Thanks Shaun and Dick Hannah Toyota for such a good buying experience. KC More

This dealership rocks! The sales associate was helpful,she took care of all my needs I cant wait to call her back!! I am always looking for toyotas they have many great selections..they are determ helpful,she took care of all my needs I cant wait to call her back!! I am always looking for toyotas they have many great selections..they are determined to make sure their costomers are happy I would deffinatly come back here for my toyota needs More

I went in for a warranty repair on my Tacoma. I told Mike that this was the second time this part failed within a few months. Mike ordered me a new unit and offered to reinforce it himself. The part came in that this was the second time this part failed within a few months. Mike ordered me a new unit and offered to reinforce it himself. The part came in quickly and the repair was done immediately. Thank you. More

Each time I take our car to Dick Hannah for service i am treated with respect and good common sense. I think this is the best dealership I have ever been associated with. Thank you - The people are frien treated with respect and good common sense. I think this is the best dealership I have ever been associated with. Thank you - The people are friendly and the facility is clean and ready for business. The only thing - please get update magazines in the waiting area. More

Since 1999 I have purchased 4 vehicles from Dick Hannan Toyota. I have always been very satisfied with the service I have received and the quality of workman performed on my vehicles. The friendless of t Toyota. I have always been very satisfied with the service I have received and the quality of workman performed on my vehicles. The friendless of the service department's staff has always been terrific and they have been very helpful in answering questions I have had about my vehicles. My overall experience with the staff has been excellent. More

I took my truck in for service and worked with Ben Jabusch, who was extremely helpful and professsional. He briefed me on all the work to to done and the check in was fast and smooth. I had a two hour Jabusch, who was extremely helpful and professsional. He briefed me on all the work to to done and the check in was fast and smooth. I had a two hour window for the work to be done on my truck, so I was provided a ride back to work. I was called at 9:30 AM stating my truck was done and a shuttle driver picked me at 9:38 AM. The check out was again fast and efficient. Everyone did a great job, the Toyota technician, shuttle driver and of course Ben. This Service Department gets an A+ from me. THANKS! More

I was told, it was going to be 2 hours for the work to be done. It only took 1 hour and 38 minutes. I enjoyed waiting and reading a few magazines. I also brought a coupon in I received in the mail the day done. It only took 1 hour and 38 minutes. I enjoyed waiting and reading a few magazines. I also brought a coupon in I received in the mail the day before. Saved some money and I won a i-pod. My lucky day. Thanks! More

This dealership is top notch. You'll always be treated with courtesy. The staff is professional, friendly and efficient...not to mention that your vehicle will be treated the same way. We've had our veh with courtesy. The staff is professional, friendly and efficient...not to mention that your vehicle will be treated the same way. We've had our vehicles serviced here since we moved to the Northwest and have always had world class service. More

I was well received. The recall work was done efficiently and it was fully explained to me. We bought the car at this dealership and have returned for regular service since. We have always rec efficiently and it was fully explained to me. We bought the car at this dealership and have returned for regular service since. We have always received great service from very friendly and knowledgeable people. We will return for future service. More