Dick Hannah Toyota

My 2007 Corrola suddenly stopped. I had the towing company take me to Dick Hannah's service department. I was treated pleasantly and professionally by Ben and the other members of the service team. company take me to Dick Hannah's service department. I was treated pleasantly and professionally by Ben and the other members of the service team. They secured a rental car for me and I drove it home. In about 4 or 5 hours I received a call from the service department telling me that my car was ready. I gave the service department a "Great" rating because of the quality of the service I received. I was treated courteously and professionlly and my car is working fine. Regards, Alice R. Siegel Kalama, WA More

I recently had the opportunity to deal with Ben at Dick Hannah Toyota in Longview/Kelso. I have 2 Toyota Avalons which have the recall notices regarding the accelerator pedal and the oil hose. Ben made t Hannah Toyota in Longview/Kelso. I have 2 Toyota Avalons which have the recall notices regarding the accelerator pedal and the oil hose. Ben made the entire process of getting my cars to the dealership, providing me with a loaner while the cars were being serviced and having my cars ready to go at the time he promised extremely easy. I always take my Toyotas to the service department at Dick Hannah Toyota! More

We were shopping for a 4cyl 4wd, Rav4. There only two on the lot, a Sport and a Limited. Loved the Limited, but hated the color. The staff went out of their way to find just what I wanted at another dealers the lot, a Sport and a Limited. Loved the Limited, but hated the color. The staff went out of their way to find just what I wanted at another dealership, two hours away. Since we didn't live nearby we really didn't want to have to come back again the next day to pick up the car so we asked if they could send somebody right then and we would wait. They did and I drove away in my new car a few hours later. I love my car! More

We have bought 2 vehicles from Dan. A used Tacoma and a used Sienna. He does a fantastic job. He is very responsive to your needs and patient during the whole process. He helps make you feel right at home. used Sienna. He does a fantastic job. He is very responsive to your needs and patient during the whole process. He helps make you feel right at home. We will definitely go back to him in the future. More

I was very pleased with the curteous service I received in my recent visit to Dick Hannah Toyota in Kelso. From the time I called to make the appointment to the time I drove out of the Service Department in my recent visit to Dick Hannah Toyota in Kelso. From the time I called to make the appointment to the time I drove out of the Service Department the people were friendly. I was very impressed when I saw the number of items they inspected in the service. They told me it would only be an hour which was important to me since I waited in the Customer Lounge. It took less than an hour to complete the service and check many other items on their check list. The service rep explained the bill to me and I was on my way in less than an hour. I appreciate the courtesy and respect for my time the quality of the work performed. More

I've depended on the Dick Hannah Service Department to keep my 2005 Corolla running like new. I recently noticed my Engine Warning Light was on. I went straight to the Dick Hannah Service people and the keep my 2005 Corolla running like new. I recently noticed my Engine Warning Light was on. I went straight to the Dick Hannah Service people and they made me feel like I was a very special customer. They traced the problem to a faulty Engine Monitoring Computer. They didn't have a replacement part in stock, so they ordered one and they loaned me a new Corolla to drive until the repair could be completed...They called me the next morning. My car was repaired and ready for pick up. I returned the Loaner that afternoon and was pleased to learn that my vehicle was under warantee and that there was no charge for the service. I'm definately a Happy Camper! I applaud Toyota for the overall quality, efficiency and reliability of their products and I especially recommend the folks at Dick Hannah Toyota in Longview, Washington for their professionalism. More

This is my one of least problematic buying car experience. Everything was smooth and went as promised. I bought a 2010 RAV4 LTD and Shaun took care of all our needs. There is no silly negotiations experience. Everything was smooth and went as promised. I bought a 2010 RAV4 LTD and Shaun took care of all our needs. There is no silly negotiations as they provide you good price in advance and save your time and avoid frustrations. People are knowledgeable and helping. Thanks Shaun and Dick Hannah Toyota for such a good buying experience. KC More

This dealership rocks! The sales associate was helpful,she took care of all my needs I cant wait to call her back!! I am always looking for toyotas they have many great selections..they are determ helpful,she took care of all my needs I cant wait to call her back!! I am always looking for toyotas they have many great selections..they are determined to make sure their costomers are happy I would deffinatly come back here for my toyota needs More

I went in for a warranty repair on my Tacoma. I told Mike that this was the second time this part failed within a few months. Mike ordered me a new unit and offered to reinforce it himself. The part came in that this was the second time this part failed within a few months. Mike ordered me a new unit and offered to reinforce it himself. The part came in quickly and the repair was done immediately. Thank you. More

Each time I take our car to Dick Hannah for service i am treated with respect and good common sense. I think this is the best dealership I have ever been associated with. Thank you - The people are frien treated with respect and good common sense. I think this is the best dealership I have ever been associated with. Thank you - The people are friendly and the facility is clean and ready for business. The only thing - please get update magazines in the waiting area. More