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Dick Hannah Toyota

Kelso, WA

4.9
1,626 Reviews

2632 Coweeman Park Dr

Kelso, WA

98626

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Showing 1,626 reviews

August 03, 2018

Excellent customer service I had a great experience getting my new Toyota Corrola I'm. Mark greeted me with a friendly smile and walked the lot with me doing everything that he More

by JoeG1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dykstra, Tyler Chambers
Aug 06, 2018 -

Dick Hannah Toyota responded

Thank you for the nice review and congratulations on your new car. Its nice that another salesmen was able to step in and help in the paperwork process. Yes, we do have a bit of that but by the sound of it, it went pretty smooth. We look forward to helping you in the future as well. Please let us know if you have any questions.

August 01, 2018

Toyota Tundra Lowen was very helpful from making the deal to closing the deal, Everything went smooth. Was a pleasure working with Lowen. We were in and out very qu More

by DEEPDAWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowen Murray
Aug 01, 2018 -

Dick Hannah Toyota responded

Thank you for the great review. Its nice to hear how quickly things went and it still went smoothly. If you do have questions in the future please reach out to us.

July 31, 2018

Well Done Other than a lot of paperwork, the experience was enjoyable. The salesman was very competent. I appreciated him going to Portland to bring the car I More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowen Murray
Aug 01, 2018 -

Dick Hannah Toyota responded

Thank you for taking the time to write a review. We are glad to hear Lowen was able to get the vehicle up here for you. Defiantly saves a lot of time for you. Sorry to hear you have to make an extra trip for the trim piece. Hopefully we will have you out quick.

July 28, 2018

Great communication I worked with Mark Dykstra and he was super helpful. He went over all the pricing and details of the deal and even offered accessories that would look More

by Amoenck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dykstra
Aug 01, 2018 -

Dick Hannah Toyota responded

Thanks so much for the review. Hope you are enjoying your new 4Runner! They are super fun to drive. If you need any accessories for it or if you have any questions please let us know!

July 27, 2018

No pressure sale, but with some shade Sales process was straight-forward without pressure. However, I didn't realize until later that day the vehicle was sold to me with no floormats and w More

by Johnny C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vance Pinson
July 26, 2018

Very helpful and knowledgable individuals The whole process was relatively quick, and enjoyable. They were able to work with me and find something that is more suitable for what i need in a ve More

by Seth Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lowery, Tyler Chambers
Aug 01, 2018 -

Dick Hannah Toyota responded

We are glad you were able to find something that worked good for you. Thank you for the review.

July 23, 2018

New Car Joy Myke and Vance were super helpful with answering questions. Made it so easy to trade in my vehicle and drive away with a new one. This is our second More

by Rachelf5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myke Brady, Vance Pinson
Jul 25, 2018 -

Dick Hannah Toyota responded

Thank you for the review and for being a returning customer, we hope to keep up that customer service going forward as well. Enjoy your new car and feel free to reach out to us if you have any questions.

July 20, 2018

The Perfect Sales Experience My first time buying a new car was a great experience thanks to Lowen! I told him I wanted something reliable and affordable and he showed me two diff More

by M.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowen Murray
Jul 25, 2018 -

Dick Hannah Toyota responded

First off, congratulations on your first time buying a car! Glad to hear it was a pleasant experience for you and hope that we can continue to give you that same great customer service in the future. Thank you for the review and enjoy you new car.

July 19, 2018

Came here to purchase our first vehicle As soon as me and my fiancé walked in, we were both greeted right away. Nick was the rep helping us find out dream car and let me tell you, the experi More

by Mcneely123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Myke Brady, Nick Sisson
Jul 25, 2018 -

Dick Hannah Toyota responded

Thanks so much for the awesome review! We look forward to helping you in the future with the same great customer service. Please let us know if you have any questions.

July 17, 2018

Great sales staff and service! I was looking for a Hybrid Toyota Highlander and expected it to be a difficult process because I have heard that they are hard to come by. Vance was More

by Nwrunningmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Dan?, Vance Pinson
Jul 25, 2018 -

Dick Hannah Toyota responded

Thank you for the great review. I am glad to hear Vance was able to find just what you were looking for. Nothing like driving off quicker than anticipated in a super fun Hybrid Highlander.

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