
Dick Hannah Toyota
Kelso, WA
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Chris Freeman What a nice young man. He's new at his job but really doing well already. The other two gentlemen were also very friendly and helpful. What a nice young man. He's new at his job but really doing well already. The other two gentlemen were also very friendly and helpful. More

All round wonderful service Showed up looking for a fairly priced used car. Staff were friendly and ready to help. Salesman Christopher was helpful and showed us other options on Showed up looking for a fairly priced used car. Staff were friendly and ready to help. Salesman Christopher was helpful and showed us other options on other dick hannah dealerships sp that I could have a wide variety of options. Ended up bringing the kia soul from the Vancouver dick hannah and purchasing it at the kelso dealership. All on the same day. More
Easy to work with and no pressure I've been through high pressures sales before. Vance Pinson was basically the reason I even came in. I chatted with him via text on the dealer websit I've been through high pressures sales before. Vance Pinson was basically the reason I even came in. I chatted with him via text on the dealer website and he didn't harass me for a bunch of contact info. That right there motivated me to be willing to come in and look at a car. He was well versed in the details of the car and didn't give off the desperate to make a sale vibe you usually get at a dealership. He made it an enjoyable enough experience, that I specifically requested him when I came in to buy another one 5 days later. If you want a great sales experience without the high pressure, ask for Vance Pinson. More
New Tacoma truck We saw the truck online and the fantastic price. We tried shopping locally in the Pierce county area. It was well worth the drive to Longview to pur We saw the truck online and the fantastic price. We tried shopping locally in the Pierce county area. It was well worth the drive to Longview to purchase a vehicle at Dick Hannah. This is our 4th vehicle from Dick Hannah dealerships. We love their honest staff and “no pressure sales.” Definitely, a happy customer!! More
Excellent customer service I had a great experience getting my new Toyota Corrola I'm. Mark greeted me with a friendly smile and walked the lot with me doing everything that he I had a great experience getting my new Toyota Corrola I'm. Mark greeted me with a friendly smile and walked the lot with me doing everything that he could to get me the car I want and need. When a prior appointment required his attention, Tyler stepped up and was very helpful during the test drives and while completing the mountain of paperwork that is required. Both of these salesmen have earned a repeat customer. More
Toyota Tundra Lowen was very helpful from making the deal to closing the deal, Everything went smooth. Was a pleasure working with Lowen. We were in and out very qu Lowen was very helpful from making the deal to closing the deal, Everything went smooth. Was a pleasure working with Lowen. We were in and out very quickly, which i wanted. Great Place to buy a car! More
Well Done Other than a lot of paperwork, the experience was enjoyable. The salesman was very competent. I appreciated him going to Portland to bring the car I Other than a lot of paperwork, the experience was enjoyable. The salesman was very competent. I appreciated him going to Portland to bring the car I was interested in (Lexus) to Kelso. The missing piece of windshield trim was ordered, and hopefully will be here tomorrow for them to install. More
Great communication I worked with Mark Dykstra and he was super helpful. He went over all the pricing and details of the deal and even offered accessories that would look I worked with Mark Dykstra and he was super helpful. He went over all the pricing and details of the deal and even offered accessories that would look nice on my new 4Runner. That guy is a keeper. More
No pressure sale, but with some shade Sales process was straight-forward without pressure. However, I didn't realize until later that day the vehicle was sold to me with no floormats and w Sales process was straight-forward without pressure. However, I didn't realize until later that day the vehicle was sold to me with no floormats and with a spacer lift kit installed. Two days later, after speaking with the sales manager, I was informed my only options would be to exchange the vehicle (and no other similar-priced vehicles existed) or pay to have the lift kit removed myself. While Vance Pinson, the original salesperon, was incredibly professional and attentive, the dealership that sold me an altered vehicle, which voids part of the warranty, without knowledge is being anything but professional. On top of this, and a very minor gripe, I had to ask them to reclean the vehicle before sale as there was melted ice cream in the cup holders. And even after recleaning, I got home to find food crumbs and grease in plenty of cracks throughout the vehicle. Moral of the story: If you want a straight-forward, no-hassle purchase, then they're good for that. But also be prepared to go over the vehicle with a fine-toothed comb to make sure they're selling you what you expect. More
Very helpful and knowledgable individuals The whole process was relatively quick, and enjoyable. They were able to work with me and find something that is more suitable for what i need in a ve The whole process was relatively quick, and enjoyable. They were able to work with me and find something that is more suitable for what i need in a vehicle. More