Dick Hannah Toyota

5 Stars! From the moment we stepped out of Our vehicle (that we traded in) to driving away in Our New Toyota Tacoma, the staff was very friendly and helpful. I From the moment we stepped out of Our vehicle (that we traded in) to driving away in Our New Toyota Tacoma, the staff was very friendly and helpful. It was by far the best experience We have ever had at a dealership. Thank you to our Salesman, Ryan Baker, and to all of the Dick Hannah Team! The Coopers More

GreT experience Jarrod brought the new car to my home which was a first for me. Was the best way to look at a new car. He was.very polite young man. He has been ver Jarrod brought the new car to my home which was a first for me. Was the best way to look at a new car. He was.very polite young man. He has been very good with calling and making sure all is good with the car. Jarrod also stayed on hold for half hour or more witb my insurance company to make sure i could leave with my new car. Over all great experience buying a new car. Very happy with my purchase glad Jarrod was the salesman. More

Stay away!!! We have had the worst experience ever purchasing a vehicle here. We came in looking for a Toyota Tacoma and quickly found one we were interested in. O We have had the worst experience ever purchasing a vehicle here. We came in looking for a Toyota Tacoma and quickly found one we were interested in. Our salesperson, Vance, was the best. Very knowledgeable, friendly and helpful. The transaction went so quickly and smoothly that we decided to look at a second vehicle and left with plans to come back the following Saturday. 3 Days later we got a call saying our financing didn't go through because they made a mistake and the deal was for more than 125% LTV and could not be financed ( the deal was bad, not us as borrowers) Jim Montgomery was extremely rude, talked down to me and treated me like it was our mistake! Finally, he realized that they had made the mistake by no one checking the numbers and re did the deal. Not once was an apology issued. Since the problem was taken care of we had such a good experience with Vance we decided to go ahead and purchase the second vehicle and that did go off without a hitch. It has now been nearly a month since our first vehicle purchase and to my surprise my auto payment on the vehicle that we traded in came out of our account. I called the financial institution and they still have not received the payoff! Spoke to Jim again, who was again rude, arrogant and totally unhelpful and basically said too bad and then said he would look into it. Again no apologies for our inconvenience. Still has not had the decency to call me back, had one of his employees do it. haven't received the payment and further more Dick Hannah called for a new payment letting me and they still have not fixed the problem and the Credit Union told me that they still know that they never had sent in the payoff like they said. Still no apologies or any kind oraction towards refunding my overpayment. Terrible , terrible, terrible service. We will never buy there again which is too bad since we have purchase 4 vehicles with them in the last few years. More

Best service Ever !!! Nolan was exceptional in his service . He was knowledgeable and very informative in the vehicle we choose , Toyota Tundra 1764 2017 , my husband and I Nolan was exceptional in his service . He was knowledgeable and very informative in the vehicle we choose , Toyota Tundra 1764 2017 , my husband and I will definitely recommend Dick Hannah because of him 🤗🤗🤗 we are extremely happy with are purchase !!! Thank you Nolan and Nick and Dick Hannah More

Amazing service Ryan was so great. Did the initial deal over the internet. When we arrived truck was ready for test drive. Ryan was so knowledgeable about the truck w Ryan was so great. Did the initial deal over the internet. When we arrived truck was ready for test drive. Ryan was so knowledgeable about the truck we bought and very kind to your family. One of the fastest and most painless car buying experiences we have had to date. I would highly recommend Dick Hannah Toyota and Ryan Baker. Great job guys. More

Best service! I have experienced great customer service here. Honesty and integrity was top priority with my purchase. I appreciate all the informative advice and f I have experienced great customer service here. Honesty and integrity was top priority with my purchase. I appreciate all the informative advice and for always answering all my questions. It's been fun with you guys! More

Helped me achieve my dream car! Great customer service and I am happy I got my dream car today! Ryan helped me get the car I wanted as soon as I called! I will continue to recommend Great customer service and I am happy I got my dream car today! Ryan helped me get the car I wanted as soon as I called! I will continue to recommend this dealership and salesman for anyone interested in getting a car. More

Super fast and straight forward service. Justin was able to meet all my needs that included the price I wanted/could afford while also getting me situated with a car that I love. It was any e Justin was able to meet all my needs that included the price I wanted/could afford while also getting me situated with a car that I love. It was any easy process and I feel that all my needs were met. More

Thanks for your help Ryan was very helpful and informative on all options for vehicles from used to new and the different lease, financing, and maintenance options that we Ryan was very helpful and informative on all options for vehicles from used to new and the different lease, financing, and maintenance options that were open to me so that I could make a very informed decision on which way to go. Ryan did not pressure me in any way and worked very hard to make my experience outstanding after I made my decision. I would recommend all my friends to go and talk to him if they are in the market for a vehicle. Thank you, Shiyan More

Friendly, helpful service Torri was friendly and helpful. She wasn't pushy and explained things well. Thr finances guy called our lender to get a better interest rate than offe Torri was friendly and helpful. She wasn't pushy and explained things well. Thr finances guy called our lender to get a better interest rate than offered because of our good credit scores. We appreciated them going above and beyond for us! More