
Dick Hannah Toyota
Kelso, WA
Filter Reviews by Keyword
By Type
Showing 1,625 reviews
Best customer service hands down! The entire process was effortless....and actually enjoyable! Brandon was quick to respond to all of our questions and was happy to answer any detailed The entire process was effortless....and actually enjoyable! Brandon was quick to respond to all of our questions and was happy to answer any detailed inquiry we had about the numbers. Torri was absolutely amazing! She went above and beyond each step of the way! We were discussing how we had a young dog and she went out and found us a complementary plastic mat for the back seat. And although the shop was closing...she let us know that we should not feel pressured and they would stay open as long as we needed. Wonderful experience! Highly recommended! More
New Tacoma We enjoyed the experience of purchasing our new TRD at Dick Hannah Toyota in Kelso. Ryan is professional and courteous. He demonstrated efficient a We enjoyed the experience of purchasing our new TRD at Dick Hannah Toyota in Kelso. Ryan is professional and courteous. He demonstrated efficient and effective communication skills. He was friendly and patient throughout the process as well. He was available to help us find the right truck without coming across as eager to make a sale. He provided us with all of the information we needed and a low stress opportunity to make our decision. More
Amazing experience! Went into Dick Hannah Toyota unsure on what to get. Alex helped me out to find the perfect vehicle. He helped me along with the process and answered e Went into Dick Hannah Toyota unsure on what to get. Alex helped me out to find the perfect vehicle. He helped me along with the process and answered every question I had about the vehicle I purchased. Great guy, great service, overall and very great experience! Thank you Alex!! More
New CHR Decided to buy my first car, and the experience was very good, was made super easy for me when deciding which car I wanted. Everything went smoothly! Decided to buy my first car, and the experience was very good, was made super easy for me when deciding which car I wanted. Everything went smoothly! Everyone was super nice and super friendly! More
Excellent salesman My experience purchasing was excellent. Alex was very knowledgeable and was able to answer all of my questions. I appreciate the time he spent going My experience purchasing was excellent. Alex was very knowledgeable and was able to answer all of my questions. I appreciate the time he spent going over the Tundra with me. Even 4 weeks after purchasing vehicle, I am able to call upon him for help with service department and licensing. Totally deserves Five stars!!!! More
Great Sales Associate! Alex Shmidt was super friendly, very honest and knowledgeable. He took us on a test drive that gave us the opportunity to see all different aspects of Alex Shmidt was super friendly, very honest and knowledgeable. He took us on a test drive that gave us the opportunity to see all different aspects of what the truck is capable of. When it came to numbers, he was transparent and worked hard to get us to a price we were happy with! Highly recommend Alex Shmidt! More
Friendly, efficient. Vance was friendly and understanding. He was not pushy. I felt comfortable while considering my choice. I would recommend him if considering buying Vance was friendly and understanding. He was not pushy. I felt comfortable while considering my choice. I would recommend him if considering buying a used or new car. More
Great first time leasing experience! The dealership is clean and welcoming. All the staff I talked to were courteous and helpful. Nolan was very patient with my many questions! I especi The dealership is clean and welcoming. All the staff I talked to were courteous and helpful. Nolan was very patient with my many questions! I especially liked his serve, don't sell attitude. I felt no pressure. What a difference from my past experiences! Financing for my first lease was explained clearly. I especially appreciated all the options. I would give both these guys an A+! More
excellent service We were both very impressed with all of you staff. We were in contact with several people during our day at Hannah. All of them were extremely hel We were both very impressed with all of you staff. We were in contact with several people during our day at Hannah. All of them were extremely helpful and great to work with. We will definitely recommend you to our friends and family. It is nice to know there is a place that puts customer service first. We were at the dealership all day on Tues. and back on Weds. & Thurs. and everything we needed help with was taken care of in a friendly professional manner. Thank you More
Perfect Experience! We bought a SUV and leased a sedan! Vance, Justin and Mychael made things easy, fast and a wonderful experience! They are hands down the best in th We bought a SUV and leased a sedan! Vance, Justin and Mychael made things easy, fast and a wonderful experience! They are hands down the best in the business. Wouldn't go anywhere else after this experience! If I could rate more than 5 stars I would! Thank you! More