Dick Hannah Toyota
Kelso, WA
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Easy and knowledgeable! Had a great experience purchasing a New Sequoia. Justin made it happen and I now know who to refer everyone to. He was easy to work with and answered Had a great experience purchasing a New Sequoia. Justin made it happen and I now know who to refer everyone to. He was easy to work with and answered all my questions. Made my trade and upgrade an experience to remember! Thanks man. More
Great Purchase! Justin is a great asset to Dick Hannah Toyota. Very pleased with everything he did for me. Will always buy from Justin Lapham. And from Dick Hannah To Justin is a great asset to Dick Hannah Toyota. Very pleased with everything he did for me. Will always buy from Justin Lapham. And from Dick Hannah Toyota. More
Rushed but there all day This was my second time back and the experience wasn't like the first. I wanted to work with one person. Was in communication with her set a date with This was my second time back and the experience wasn't like the first. I wanted to work with one person. Was in communication with her set a date with her show up and she's not there no call text or email. Then we were there 9:30-4:30 all day ugh. The guy was friendly but didn't know the product fully. He made it like he had to hurry us threw but we were there all day. We had an issue with the tires out of balance and had to put our foot down with the service department to fix it mind you this is all in one day. I wish I went to glad stone instead they had a better welcoming, customer service and care. More
beat others prices, good, no hassle, fast, Hannah Toyota was a real Joy to work with. answered all questions and "Steered" us in the right direction. At this dealership we had the lowest pric Hannah Toyota was a real Joy to work with. answered all questions and "Steered" us in the right direction. At this dealership we had the lowest price we could find. We compared with 12 others in the area (Portland, Vancouver, Olympia, Eugene, etc) I would recommend this dealership and sale person More
Great experience this dealership made the car buying process easy from beginning to end. Nick gladly offered to drive down and pick up the vehicle we were wanting to l this dealership made the car buying process easy from beginning to end. Nick gladly offered to drive down and pick up the vehicle we were wanting to look at that was in Portland at the time. He was very outgoing and kept us company while we waited for everything to be approved. More
Toyota Tacoma I had a very good experience with Dick Hannah Toyota. Nick Sisson was a delight and very helpful. The dealership had the truck I was looking for. Wit I had a very good experience with Dick Hannah Toyota. Nick Sisson was a delight and very helpful. The dealership had the truck I was looking for. With Nick's help is was an easy process to purchase the vehicle. I would recommend if anyone is interested in buying a Toyota go see Nick! More
Quick and friendly I was not in the market to buy a new car when i arrived at dick Hannah this past weekend. Only there to help a friend out while she looked for a new c I was not in the market to buy a new car when i arrived at dick Hannah this past weekend. Only there to help a friend out while she looked for a new car. Her sales rep Jarrod Stidham was very helpful and was informing her of the new Toyota. he was so helpful with her sale i decided to have my husband join us and bring my car in to get a trade in value, and possiby test drive a new car. Jarrod and his team got us a good deal for our used KIA forte and we left with a new 2017 car. Our finance rep was also very helpful we have worked with Jordan Lowery before and would definitely recommend Dick Hannah to our friends and family. More
A pleasant experience! We read very good comments about Nick Sisson. I called him a couple of months before being ready to visit and check out the inventory. He was respe We read very good comments about Nick Sisson. I called him a couple of months before being ready to visit and check out the inventory. He was respectful about calling in advance, no pressure, just asked to call in a month or two to see if we were still interested. We appreciated this and finally called for an appointment. Nick asked about our vehicle needs, offered alternatives to consider pointing out price and feature differences without pushing for higher cost vehicles and noted how the one we chose met our needs...and some wants. Nick was both professional and friendly throughout the paper work process. When we explained we had time restrictions and needed to return to complete the processing there was no challenging our time limits and other commitments. He stayed right on top of things to keep us on schedule and actually seemed a little more worried about this than we were. Very courteous. Interesting that I think of this now...never ;really felt that we were talking to a car salesman - at least from the view point of working with other car folks over 50 some years! And what about this - the patience Nick displayed in going over the electronics! Answered all questions, re-explained when asked and he did acknowledge that while all information is in the manuals, we left feeling that it would be okay to give him a call if we needed a little more guidance. We recommend Nick Sisson without reservation! We have already told others about him! We would go back in a heatbeat! Dennis and Louise Simpson More
Professional Knowledgeable Driven I chose to shop at Dick Hannah Toyota because my parents mother in law and brother and sister in law all had good experiences there. I chose to stay a I chose to shop at Dick Hannah Toyota because my parents mother in law and brother and sister in law all had good experiences there. I chose to stay at Dick Hannah Toyota for these reasons. 1) Justin Lampham Justin is a Professional Knowledgeable Driven salesman. He likes his job and it shows. Buying a new truck should be fun and when you work with someone like Justin it makes your experience that much better. 2) Pricing Working with Justin and Nick was easy. Dick Hannah Toyota is very aggressive with their pricing. I was not interested in games and neither were they. They also offered me excellent value on my trade. When it is that hassle free the process remains fun. 3) Time After getting the right truck and the right pricing they tuned me over to Jim Montgomery for the paperwork. This is where everything should slow down but, it didn't. Jim kept the ball rolling. He was very informative and explained everything but, he is well organized and efficient in his process. Again I was still having fun. 4) Experience Professional Knowledgeable Driven people who are there to earn your business. I felt that I as a customer was always more important than the sale. Great people and a great experience. More
Nice that it wasn't pushy I am such a slow moving investigative person. I take my time and really think through a process. Nick was super patient and understanding! It was so n I am such a slow moving investigative person. I take my time and really think through a process. Nick was super patient and understanding! It was so nice to not feel pressured and be able to talk through all of my thoughts and concerns! More








