
Dick Hannah Toyota
Kelso, WA
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AWESOME! Every time I went in for an oil change for the last 18 months I worked with many of the employees looking for a used four door Tacoma that was within Every time I went in for an oil change for the last 18 months I worked with many of the employees looking for a used four door Tacoma that was within my budget.They all were nice to work with very patient! They would crunch numbers spending a lot of time on me trying to find one within my budget only to have me walk out.They never made me feel like I was wasting their time. Lowen Murray was exceptional to work with! Although I went a little over budget he helped to get me pretty close to what I needed on a tacoma that had just come in that was very filthy and reeked with smoke. I was skeptical that it would clean up to my expectation.We text back and forth and he always got back to me right away and helping me with any question or issues.He promised me he would make sure the truck would be in the condition I wanted it.When I picked it up it was so clean I didn't even recognize it.I AM VERY HAPPY WITH MY NEW TRUCK AND THE SERVICE AND SALES DEPT. AT DICK HANNAH'S TOYOTA IN KELSO. Thank you all, Craig Baker More
Amazing customer service and a great price! By far the best car buying experience i have had. They worked with me with all of my needs and got me into the vehicle i wanted. By far the best car buying experience i have had. They worked with me with all of my needs and got me into the vehicle i wanted. More
Great experience I had been shopping around Washington and Oregon for a little commuter Car to get back and forth to work. I visited 5 different dealerships and was fr I had been shopping around Washington and Oregon for a little commuter Car to get back and forth to work. I visited 5 different dealerships and was frustrated and insulted at times with my trade in vehicle. Then I found Dick Hannah Toyota in the Longview/Kelso area and was blown away at how I was treated from the Phone call at first and then greeted later that day when I drove From Vancouver,Wa. Sandra my salesperson was kind, patient and not forceful! Her and the team at the DH Dealership gave me a killer deal on my trade in and I found the perfect little commuter car. I would recommend and encourage my family and friends to buy their next car at DH Toyota in Longview/Kelso! The Averys. More
Excellent service I was treated with utter respect and kindness in the situation I had been in and Nick helped me all through it. When I called, Nick listened to my wha I was treated with utter respect and kindness in the situation I had been in and Nick helped me all through it. When I called, Nick listened to my what happened with my car situation, and he went out of his way to make sure I got what I was looking for. He was friendly and made the stay enjoyable. I highly recommend to ask for him. You won't be disappointed! More
William's 2017 Camry SE I worked with Justin Latham and Myke Brady(aka Cowboy). They were both great. I received excellent service which was quick and to the point. Excellent I worked with Justin Latham and Myke Brady(aka Cowboy). They were both great. I received excellent service which was quick and to the point. Excellent dealership and sales department. I would recommend both dealership and salesperson to anyone interested in purchasing a new or new to them vehicle. Also spoke with JC a service tech and Josh in parts. Very helpful and knowledgeable. More
Fast and easy My experience with Vance and the dealership was fast and easy. Vance was a huge help with finding the perfect truck that fit our budget. Vance listene My experience with Vance and the dealership was fast and easy. Vance was a huge help with finding the perfect truck that fit our budget. Vance listened to our wants and dislikes and didn't try to sell us something we did not want. We will definately be back to work with Vance for our future puchases. More
Good service Very helpful overall. I appreciated their selection and pricing. Justin was attentive and helpful throughout the experience. No pressure, just good Very helpful overall. I appreciated their selection and pricing. Justin was attentive and helpful throughout the experience. No pressure, just good information. I would recommend. More
smooth, polite, relaxed and profesional Justin is a sincere, attentive and retentive listener. He is all about helping his customer feel calm through all the steps of what is for most of the Justin is a sincere, attentive and retentive listener. He is all about helping his customer feel calm through all the steps of what is for most of them a large value transaction. Justin likes and knows his products well. More
Great experience Miguel Hernandez was very professional and knowledgeable. We felt welcomed as soon as we walked through the doors. When the first car we test drove di Miguel Hernandez was very professional and knowledgeable. We felt welcomed as soon as we walked through the doors. When the first car we test drove didn't work out for us he already had another vehicle picked out to show us. He really listened to what features were important to us and selected the 2nd car that was perfect for us in price and comfort. More
Above and beyond Ryan went above and beyond during and even after the process of buying my 2017 Toyota Camry SE. By far my best experience buying a car. I highly recom Ryan went above and beyond during and even after the process of buying my 2017 Toyota Camry SE. By far my best experience buying a car. I highly recommend him and will use him in the future as well. More