
Dick Hannah Toyota
Kelso, WA
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Pleased I had a great experience with Justin at Dick Hannah Toyota very helpful and willing to meet my car needs..I had such a good experience I recommended m I had a great experience with Justin at Dick Hannah Toyota very helpful and willing to meet my car needs..I had such a good experience I recommended my friend to this dealership the same day ! More
Professional, courteous, and communicative I dealt with two salesman during my recent stint at buying a car! Both of the cars I tested were from other lots in Portland and required the salesman I dealt with two salesman during my recent stint at buying a car! Both of the cars I tested were from other lots in Portland and required the salesman to go pick them up! Zach helped me with the first car and let me know along the way when the car would be ready! My work schedule is pretty tight, so having clear communication and promptness was very helpful. After deciding not to purchase the first car, I looked at another! This time I did most of my communicating with Justin over the virtual deal! This was truly a slick system, and the prompt responses I got from Justin and his team would definitely make me use them again! More
They worked hard for my business I had a great experience at Dick Hannah Toyota and Zach Sprague made it possible. He worked hard to get me a great price and a great trade in value. H I had a great experience at Dick Hannah Toyota and Zach Sprague made it possible. He worked hard to get me a great price and a great trade in value. He was very easy to work with and I felt like a valued customer from the moment I walked in. It is always intimidating to go in to a dealership as a single woman,but I never felt uncomfortable. I would refer anyone to Zach and recommend this dealership to anyone. I drove up from Vancouver and would do it again. Thank you for a great experience with no pressure or hard sales tactics. More
Pleased with 4Runner and Service! I exchanged a few phone calls and texts with Justin Lapham (salesman), and we put together a list of cars/options I was interested in. I visited the d I exchanged a few phone calls and texts with Justin Lapham (salesman), and we put together a list of cars/options I was interested in. I visited the dealership a few times to look at different 4runners. When they didn't have the one we wanted, they found one and ordered it the next day, We were looking at used 4runners but ended up buying a new one at a price great price. It was a very straightforward transaction, and Justin was very professional. It was a pleasure to business not only with him, but Dick Hannah Toyota. More
Easy to work with We worked with Jordan and he was professional, pleasant and prompt. He worked with us for a couple months and was nice, patient and courteous througho We worked with Jordan and he was professional, pleasant and prompt. He worked with us for a couple months and was nice, patient and courteous throughout the choosing/buying process. He got us what we were looking good for. More
Great place to do business!!! Fantastic and friendly staff. By far the best buying experience I have had. The people are very knowledgable and experienced. Also easy going and a pl Fantastic and friendly staff. By far the best buying experience I have had. The people are very knowledgable and experienced. Also easy going and a pleasure to deal with. I strongly reccomend this dealership and will be going back for many year. More
Always a great experience I've purchased 4 vehicles from this dealership and I'm always pleased with the experience. Everyone is awesome and never pushy. I've never had to spen I've purchased 4 vehicles from this dealership and I'm always pleased with the experience. Everyone is awesome and never pushy. I've never had to spend countless hours at the dealership to complete a transaction, the sales team works to make it convenient for my needs instead. Both service and sales departments are fast and friendly. More
Great customer service everytime! 6 Toyota from Dick Hannah! I had previously bought 5 Toyota vehicles from Dick Hannah in Kelso. Nick Nordquist had previously sold me several vehicles and I came back again hopi I had previously bought 5 Toyota vehicles from Dick Hannah in Kelso. Nick Nordquist had previously sold me several vehicles and I came back again hoping he would still be there. Justin and Nick were awesome! Thanks again for another great experience! Nick Crystal & Rylee More
Zack Sprague My husband & I bought a car from Zach a year & a half ago, & decided to go back & get a newer one. Both times he made our experience a most pleasant o My husband & I bought a car from Zach a year & a half ago, & decided to go back & get a newer one. Both times he made our experience a most pleasant one. I would recommend Dick Hannah & Zach all day long. We will definitely continue to use this dealership to buy our cars. More
Drove 2 1/2 Hours to Buy Our Car Here...Again After yet another try at buying a car at a great price from my local dealership we turned to Dick Hannah Toyota Kelso again. Unlike previously whe After yet another try at buying a car at a great price from my local dealership we turned to Dick Hannah Toyota Kelso again. Unlike previously where we happened to drive in on our way home this time we sought our 2017 Camry through DH internet sales from the comfort of our greater Seattle area house. Salesperson Justin Lapham was prompt, responsive, polite and generally exceptional in all respects. Within a few emails he and his manager negotiated a great deal, located the exact car we wanted at another lot, confirmed next day delivery to their lot, started the application process and made plans for our next day arrival. Within a liittle over an hour of trying from my home computer I bought a car and was still off to my round of golf! The next day we made the trip to DH Kelso. We were greeted, made comfortable, had a test drive and car features familiarization, signed the paperwork and were gone in no time. This was the best auto purchase experience from start to finish we have ever had! Some years ago we bumped into DH Kelso on a whim. We couldn't make a deal near home and just decided to pull into DH on our trip home from Portland. That time BAM new Tacoma! Most recently we again found no acceptable deal near home (we gave it a good try) so my wife reminded me of our previous DH experience. With a quick internet search the DH experience began again. BAM new Camry! Overall GREAT again and well worth the trip! We cannot say enough good things about DH Toyota Kelso. From price to customer service to professionalism, politeness and a low pressure approach to making a car purchase fun and rewarding, DH has it all. Congrats and thx especially to Justin and the other professionals at DH Toyota Kelso.....Ed (Poulsbo, WA) More