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Dick Hannah Toyota
Kelso, WA
1,632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,632 reviews
September 26, 2016
Friendly, reasonable, very customer first attitude Ryan, had the truck brought up from Vancouver for me to test drive, and pretty much let me make my own deal on the truck. No typical salesmen b.s. he Ryan, had the truck brought up from Vancouver for me to test drive, and pretty much let me make my own deal on the truck. No typical salesmen b.s. he was dedicated to my needs. I will use these guys again! More
by Steve James
Employees Worked With
Brandon Martinez, Ryan Baker
September 25, 2016
Amazing service Great experience and amazing customer service! Friendly and effiecent service, would highly recommend them! Amazing service, they went to another loca Great experience and amazing customer service! Friendly and effiecent service, would highly recommend them! Amazing service, they went to another location to go get my car and did it all in such incredible time! Great first time car buying experience! More
by DestinyPaige
Employees Worked With
Justin Lapham
September 23, 2016
Pleased I had a great experience with Justin at Dick Hannah Toyota very helpful and willing to meet my car needs..I had such a good experience I recommended m I had a great experience with Justin at Dick Hannah Toyota very helpful and willing to meet my car needs..I had such a good experience I recommended my friend to this dealership the same day ! More
by Kala McMillan
Employees Worked With
Justin Lapham
September 22, 2016
Professional, courteous, and communicative I dealt with two salesman during my recent stint at buying a car! Both of the cars I tested were from other lots in Portland and required the salesman I dealt with two salesman during my recent stint at buying a car! Both of the cars I tested were from other lots in Portland and required the salesman to go pick them up! Zach helped me with the first car and let me know along the way when the car would be ready! My work schedule is pretty tight, so having clear communication and promptness was very helpful. After deciding not to purchase the first car, I looked at another! This time I did most of my communicating with Justin over the virtual deal! This was truly a slick system, and the prompt responses I got from Justin and his team would definitely make me use them again! More
by Atrain888
Employees Worked With
Justin Lapham, Zach Dyer
September 18, 2016
Easy to work with We worked with Jordan and he was professional, pleasant and prompt. He worked with us for a couple months and was nice, patient and courteous througho We worked with Jordan and he was professional, pleasant and prompt. He worked with us for a couple months and was nice, patient and courteous throughout the choosing/buying process. He got us what we were looking good for. More
by Sammyjoe
Employees Worked With
Jordan Lowery
September 18, 2016
They worked hard for my business I had a great experience at Dick Hannah Toyota and Zach Sprague made it possible. He worked hard to get me a great price and a great trade in value. H I had a great experience at Dick Hannah Toyota and Zach Sprague made it possible. He worked hard to get me a great price and a great trade in value. He was very easy to work with and I felt like a valued customer from the moment I walked in. It is always intimidating to go in to a dealership as a single woman,but I never felt uncomfortable. I would refer anyone to Zach and recommend this dealership to anyone. I drove up from Vancouver and would do it again. Thank you for a great experience with no pressure or hard sales tactics. More
by donnayork
Employees Worked With
Zack Sprague
September 18, 2016
Pleased with 4Runner and Service! I exchanged a few phone calls and texts with Justin Lapham (salesman), and we put together a list of cars/options I was interested in. I visited the d I exchanged a few phone calls and texts with Justin Lapham (salesman), and we put together a list of cars/options I was interested in. I visited the dealership a few times to look at different 4runners. When they didn't have the one we wanted, they found one and ordered it the next day, We were looking at used 4runners but ended up buying a new one at a price great price. It was a very straightforward transaction, and Justin was very professional. It was a pleasure to business not only with him, but Dick Hannah Toyota. More
by Dustin Fraidenburg
Employees Worked With
Justin Lapham
September 14, 2016
Great place to do business!!! Fantastic and friendly staff. By far the best buying experience I have had. The people are very knowledgable and experienced. Also easy going and a pl Fantastic and friendly staff. By far the best buying experience I have had. The people are very knowledgable and experienced. Also easy going and a pleasure to deal with. I strongly reccomend this dealership and will be going back for many year. More
by Eric33
Employees Worked With
Justin Lapham
September 08, 2016
Always a great experience I've purchased 4 vehicles from this dealership and I'm always pleased with the experience. Everyone is awesome and never pushy. I've never had to spen I've purchased 4 vehicles from this dealership and I'm always pleased with the experience. Everyone is awesome and never pushy. I've never had to spend countless hours at the dealership to complete a transaction, the sales team works to make it convenient for my needs instead. Both service and sales departments are fast and friendly. More
by akeyla.thill
Employees Worked With
Jordan Lowery
September 06, 2016
Great customer service everytime! 6 Toyota from Dick Hannah! I had previously bought 5 Toyota vehicles from Dick Hannah in Kelso. Nick Nordquist had previously sold me several vehicles and I came back again hopi I had previously bought 5 Toyota vehicles from Dick Hannah in Kelso. Nick Nordquist had previously sold me several vehicles and I came back again hoping he would still be there. Justin and Nick were awesome! Thanks again for another great experience! Nick Crystal & Rylee More
by Nick Snead
Employees Worked With
Nick Nordquist , Justin Lapham
