Back

Dick Hannah Toyota

Kelso, WA

4.9
1,630 Reviews

2632 Coweeman Park Dr

Kelso, WA

98626

Directions

By Type

Showing 1,630 reviews

August 21, 2016

I had an awesome experience working with Justin. I had expressed to Justin that I had things to do the day I was in there looking for a car. He was very efficient at meeting my needs and making me fe More

by Bizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lapham
August 21, 2016

Love it Had a wonderful experience with our sales person Sandra McMillin was great she work hard for us and we enjoyed the atmosphere there everyone was willi More

by Jsminnick11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra McMillin
August 21, 2016

Great service and a fair price! After years of looking, I went to Dick Hannah Toyota in Kelso to check out a Prius three I saw online. Torri was immediately available to help. She w More

by block
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torri Bridges
August 20, 2016

Friendly and helpful! I came into the dealership not knowing what I wanted to get as far as a car. I learned a lot by just going in and asking questions. I ended up walking More

by Katelynp3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Jordan Lowery
August 20, 2016

Not really looking for a Car We enjoyed Jordan, he does a great job in sales with no pressure. He was very knowledgeable about the car he was showing us. I would recommend him to More

by cindi smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lowery
August 19, 2016

Excellent service I had excellent service and very happy with my purchase. I came in just to look and left with a tundra. The test drive and space in them is what I was More

by Chick, kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lampshire
August 17, 2016

The bomb.com Justin was so amazing and very informative. Normally buying a car is painful, but not this time! I'm thrilled to be a new Toyota owner. I even got a m More

by AK47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lapham
August 16, 2016

Made everything so easy and smooth! Miguel was so amazing. He came in on his day off. He drove to Vancouver to get the car we wanted to see. Brought it back to Longview. Great salesman!! More

by Darrinsnewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez
August 13, 2016

Very helpful and pleasant JORDAN WAS VERY HELPFUL AND ANSWERED ALL MY QUESTIONS AND NEVER RUSHED ME OR MADE ME FEEL PRESSURED. AT NO TIME DID HE TRY SELL ME SOMETHING I REALLY More

by Jeri123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Lowery
August 13, 2016

Very much so taken advantage of!! Tricked into a service agrement that I said I did not want by Jordan! I cryed when I realized what he'd done to me! I went back to to get the papers More

by disapointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Lowery
Aug 18, 2016 -

Dick Hannah Toyota responded

Thank you for taking the time to share your recent experience. Please know that I'm very sorry to hear about your disappointing experience. I'm also sorry about any miscommunication in your transaction that allowed you to distrust our dealership. We've been in business since 1949 and strive to provide the highest level of customer service for customers investing in their new automobiles and it is unfortunate to hear how you feel you were treated. I would like to learn more about your situation and do my best to make things right. Please contact me at your convenience. Myke Brady General Sales Manager myke@dickhannah.com

...
61
...