
Dick Hannah Toyota
Kelso, WA
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Non-stressful purchase Helpful well informed staff welcomed us within moments of arrival. We were asked several questions about what we were looking for and our commute. W Helpful well informed staff welcomed us within moments of arrival. We were asked several questions about what we were looking for and our commute. We test drove 5 vehicles and took one of the cars to dinner so we could talk it out amongst ourselves. That extra time allowed us to make a decision the same day and not put it off. It was an easy decision after driving the car to dinner. While at dinner we searched other car lot prices for the same car & we were convinced we were getting a good deal. Went back and completed paperwork. Very happy with our choice. We purchased a used Vehicle that had 5000 miles on it. The price was significantly lower from the 2016 model and in excellent shape. More

Great experience I decided to inquire about a car one afternoon, and picked it up that evening. I had a great experience with Jordan Lowery. He was very helpful and f I decided to inquire about a car one afternoon, and picked it up that evening. I had a great experience with Jordan Lowery. He was very helpful and friendly throughout the entire process. I feel great about my purchase and love my corolla! I will recommend my friends to Dick Hannah and Jordan! More
Wonderful staff, honest people. Nick was incredibly helpful and honest throughout our whole experience purchasing our car. He was personable and upfront with us and made our opinions Nick was incredibly helpful and honest throughout our whole experience purchasing our car. He was personable and upfront with us and made our opinions feel valued. I highly recommend dick hannah toyota if your looking for honest people and amazing vehicles! Thank you again Nick and toyota we love our new car. More

Great experience I'm from Arizona. I stopped at Dick Hannah's dealership to get my car fixed. Eric at the service desk was very helpful and got me in right away. Eri I'm from Arizona. I stopped at Dick Hannah's dealership to get my car fixed. Eric at the service desk was very helpful and got me in right away. Eric was very honest about what needed to be repaired on my vehicle. When the fix proved to be more than expected I decided to buy a new car. Justin was very helpful in helping us find a new vehicle. During our testdrive Justin recommended some local food eateries and we were able to stop and get lunch. Justin was very friendly and knowledgeable about Toyota cars. Dick Hannah's Toyota dealership is a mom And pop organization that is very honest and caring. I was very satisfied with my experience and would gladly purchase another vehicle if I ever head up this way. More

Great used car purchase We bought a certified Toyota used car from Dick Hannah and worked with Justin Lapham. We had called several dealerships, but no one called us back. Ju We bought a certified Toyota used car from Dick Hannah and worked with Justin Lapham. We had called several dealerships, but no one called us back. Justin was very good about calling us as well as sending email messages. He was also very personable and eager to help us. Thank you. More

Customer Experience Jordan was exceptional to work with as we were returning our 2014 leased car and leasing a new 2016 car. He was pleasant and informative about the ne Jordan was exceptional to work with as we were returning our 2014 leased car and leasing a new 2016 car. He was pleasant and informative about the new vehicle and was knowlegable on all the different models we looked at before deciding on which model to lease. He made the transition quick and easy. His follow-up via phone was prompt and professional, would work with him again when the opportunity arises. Very dedicated and professional to ensure customer satisfaction. More

Great Experience Great experience. Jordan was right there to answer all of our questions and was a great help. Everyone in this dealership has been a pleasure to wor Great experience. Jordan was right there to answer all of our questions and was a great help. Everyone in this dealership has been a pleasure to work with including Taylor in the service area, Jim in financing and Nick the General Manager. They all worked together to make sure our experience was pleasant and memorable. We will always highly recommend this dealerships to our friends. Buying a brand new Prius four touring edition was pretty nice as well! Thank you All! More
Great Experience!! Wanted a dealership that was actually going to take me and my customer loyalty serious. Took my 2012 vehicle I had bought from Toyota of Olympia only Wanted a dealership that was actually going to take me and my customer loyalty serious. Took my 2012 vehicle I had bought from Toyota of Olympia only a year ago (btw, horrible place!!!) and used as trade in on my brand new 2016 car from Dick Hannah that costs about the same for my 2012 that had over 60,000 miles and couldn't of made a better choice going with Dick Hannah. Nick Sisson was my salemen and I would recommend anyone to him! He made our experience great getting this new car, as anyone knows how long the process takes to get a vehicle :) my 8 month old son that sat with us the whole time (3hrs plus the 2hour drive) did not once get fussy and helped us entertain my son. Thank you so much Dick Hannah and also would love to thank Nick Nordquist in the finance dept. for getting the best deal I could of ever gotten from anywhere and thanks to Serge for dealing with the paper part of my vehicle purchase. I will definitely be here in the future to purchase my next vehicle from you guys!!!!! More
Excellent Experience! Sandra McMillin was fantastic to work with! Very knowledgable and very dedicated to her customers satisfaction! The process was quick and profession Sandra McMillin was fantastic to work with! Very knowledgable and very dedicated to her customers satisfaction! The process was quick and professional. We would absolutely recommend anyone looking to buy a car to go see Sandra! More
Sandra is awesome Great experience from start to finish, no pressure and very helpful and friendly staff. Sandra was very knowledgable about the Tundra which is what w Great experience from start to finish, no pressure and very helpful and friendly staff. Sandra was very knowledgable about the Tundra which is what we ended up purchasing. Would recommend trying them out and seeing for yourself More