
Dick Hannah Toyota
Kelso, WA
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Amazing experience Sandra at Dick Hannah made my experience amazing. She was so willing to help with whatever I needed and took interest in finding the best vehicle FOR Sandra at Dick Hannah made my experience amazing. She was so willing to help with whatever I needed and took interest in finding the best vehicle FOR ME. I didn't feel like I was being "sold" something. I felt like I had a good personal friend actually helping me. She took interest in what is important to me and we were able to talk like we've known each other for years. Everybody at Dick Hannah is like family to me. I would never go anywhere else. More
New Toyota Tundra Double Cab TRD-Pro Working initially with Myke Brady the leader of the sales team, over the phone as I live about 150mi away from the dealership but they were the closes Working initially with Myke Brady the leader of the sales team, over the phone as I live about 150mi away from the dealership but they were the closest dealer to me who had this limited edition truck available. Myke was very helpful organizing and relaying several financing options. He stayed in touch and helped me through sorting out those details. I couldn't get down to the dealership to actually pick up the vehicle until the weekend. Myke was not scheduled to work that weekend but made sure the hand off to the team in that day was smooth and everyone involved was up to speed on my pending purchase. I was met at the door by Ryan Baker who was designated by Myke to handle the final transaction. He was very professional and went over all the details of the truck with me and my wife. The truck was detailed full of fuel and ready to go when I arrived. Ryan worked with the finance team who after completing some simple paper work processed the financing and got us on our way. One of the good parts of this transaction (Besides a fantastic Truck) was how smooth and fast this purchase was. We didn't spend all day in the dealership getting this deal done. Everything was set up and we just clicked through the various gates and before we knew it the keys were in my hand and I was headed home in my new Toyota Tundra. The overall buying experience was great and I would highly recommend this dealership to my friends and family to purchase from in the future. More
Professional, helpful, fair and friendly. Had a good experience. Didn't take all day and tried to meet my needs. Friendly and courteous. Considered it very good customer service as no appointm Had a good experience. Didn't take all day and tried to meet my needs. Friendly and courteous. Considered it very good customer service as no appointment or previous contact was made. More
My first car I went to dick hannah on weds 2/24/16. I talked with zach sprague about what i was looking for in a vehicle and how much i was lookin to spend. We tes I went to dick hannah on weds 2/24/16. I talked with zach sprague about what i was looking for in a vehicle and how much i was lookin to spend. We test drove two cars. And i ended up buying a 2010 chevy malibu. It was everything i was looking for and there was no pressure what so ever. They were willing to work with me on payments and really took the time to explain everything (my first time ever buying a car). I highly highly recommend this dealership and go talk to zach and he will take good care of you!! More
Great help Vance pinson helped me find a new car fast, friendly and awesome service and within my price range. And was patient. Thank you very much. Vance pinson helped me find a new car fast, friendly and awesome service and within my price range. And was patient. Thank you very much. More
Outstanding Last Saturday, February 6, my older car decided to die. My daughter and I went into Dick Hannah in Kekso, just to look around. We were met by an extre Last Saturday, February 6, my older car decided to die. My daughter and I went into Dick Hannah in Kekso, just to look around. We were met by an extremely professional salesperson named Nick Sisson, who showed us an available 2013 Kia Sorento. He expertly discussed the amenities of the car while showing us the vehicle, and a short while later, I left with my Sorento. Honesty and integrity are so rare, that I felt compelled to review this process, and would unconditionally recommend this dealership and,in particular, this salesperson, to anyone looking to purchase. Thank you. More
Loved it!!! Zach Sprague helped me pick out my Tacoma and made everything quick and easy and helped me get the payments to my liking!!! He was very friendly and n Zach Sprague helped me pick out my Tacoma and made everything quick and easy and helped me get the payments to my liking!!! He was very friendly and not pushy!! More
Determined to get us the vehicle to fit our needs. Sandra McMillin stayed with us to get us into a very nice vehicle and was very courteous and professional. We are very pleased with our purchase Sandra McMillin stayed with us to get us into a very nice vehicle and was very courteous and professional. We are very pleased with our purchase. More
Got a nice Tacoma No hard sell. Just gave me the options, and let me decide. When I refused certain items, they respected that and did not argue. I have purchased a No hard sell. Just gave me the options, and let me decide. When I refused certain items, they respected that and did not argue. I have purchased a lot of vehicles in my day, and I know what I want. I would like to make the "price" a five star, but realistically, we all know that these are Toyota vehicles, and your just going to pay more than other makes. But they gave me the advertised price (which is the value I expected to pay) and even more importantly went with the Kelly Blue Book values with my trade-ins, and so the deal went fairly. If the "Price" option actually would have said "fair price", well then it would have been five stars. More
NICK SISSON comes through again! I am thankful for my hassle free buying experience. They are men of their words. It is worth the extra 1.5 hour drive to do business with NICK SISSON I am thankful for my hassle free buying experience. They are men of their words. It is worth the extra 1.5 hour drive to do business with NICK SISSON to save money and not be hassled. I recommend if you hate the hassle and high pressure of buying a car to seek out Nick and his team. Thank you for making my second car purchase as easy as the first one. I love your win-win approach to doing business. Also thank you for giving me a fair price on my trade in! Laurie B. More