
Dick Hannah Toyota
Kelso, WA
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Buying a Used Car Ryan Baker helped me buy a 2014 Kia Soul. He was very nice, helpful, and efficient. He drove down to Vancouver to pick up the car so we could look a Ryan Baker helped me buy a 2014 Kia Soul. He was very nice, helpful, and efficient. He drove down to Vancouver to pick up the car so we could look at it. More
Difficult closing Every thing was great up to sighing final papers. Why should I have to sign for something I don't want? Wouldn't sigh it again. Why did we have to fil Every thing was great up to sighing final papers. Why should I have to sign for something I don't want? Wouldn't sigh it again. Why did we have to fill out a credit application when we paid cash? Would have got a certified check if you would have given me a final cost. If you were so worried if the check is good why has it been five days and the check has not cleared my bank? In 2014 I bought a MDX from Acura of Portland and they took my out of state check. Is this the same company? I was already in your computer. More
Sandra McMillin Sandra was a great help in finding what I was looking for and emailing me photos and information. The sale was seamless. My only complaint was how lon Sandra was a great help in finding what I was looking for and emailing me photos and information. The sale was seamless. My only complaint was how long it took to get the deal finalized after the terms were settled. I waited over 2-1/2 hours to finish with financing. More
Happy Repeat Customer I have been working with Dick Hannah Toyota in Kelso, WA for several years. I have worked with a number of service and sales professionals and I have I have been working with Dick Hannah Toyota in Kelso, WA for several years. I have worked with a number of service and sales professionals and I have always been happy with the results. I have also brought in family and friends to purchase vehicles as well as purchasing both my daughters cars from them. They are always more than willing to help and provide friendly and fair customer service. For the most recent purchase of a used car for my newest driver, I had the pleasure of working with Sandra McMillin. I had worked with her about a year before when my sister purchased a pre-owned Prius and was so happy that I asked for her when I came back. I use their service department for all four of our vehicles and their service team is wonderful as well. More
Great customer service! =) Sandra was so helpful since the beginning to the end of the buying process! Am happy with the customer experience at Dick & Hannah Toyota. Sandra is g Sandra was so helpful since the beginning to the end of the buying process! Am happy with the customer experience at Dick & Hannah Toyota. Sandra is great! More
Great service Thank you Ryan Baker! Thank you Toyota! The team at Dick Hannah Toyota blew my mind! You make car buying what it should be: fun and enjoyable! No pres Thank you Ryan Baker! Thank you Toyota! The team at Dick Hannah Toyota blew my mind! You make car buying what it should be: fun and enjoyable! No pressure! Informative! Relaxed! Thanks again! More
Purchase Experience We visited your showroom and salesman Vance was so professional and knowledgeable that we purchased two vehicles from him that day including a Toyota We visited your showroom and salesman Vance was so professional and knowledgeable that we purchased two vehicles from him that day including a Toyota Venza and Tundra. I highly recommend Vance to anyone looking for a new or used vehicle and we will seek him in the future when we need a new rig. On a scale of 0 to 10 I would give Vance a score of 20 when it comes to customer service and product knowledge . Bill Dunlap,Woodland Washington More
Vehicle #4 I really enjoy Kelso Dick Hannah Toyota. They are helpful friendly and get me what I want. They don't push you into something you don't want or tell y I really enjoy Kelso Dick Hannah Toyota. They are helpful friendly and get me what I want. They don't push you into something you don't want or tell you a vehicle will be there and it's not. Had a great experience all the way from the lot to finance. More
Pleasantly surprised and relieved My wife and I have purchased many new vehicles and always dreaded dealing with a salesperson and high pressure dealership. We were pleasantly surpris My wife and I have purchased many new vehicles and always dreaded dealing with a salesperson and high pressure dealership. We were pleasantly surprised that we had no pressure applied and felt that we could have walked away if the transaction was not what we wanted. As it turned out, we purchased a new pick up when we only started out looking with no intention of buying. Our sales person was very attentive and eager to please as were the rest of the team (parts department, business office, etc.). More
Amazing Service!! We purchased a car from Dick Hannah Toyota in Kelso. Sandra McMillan was our sales person. She was very knowledgeable, friendly and easy to deal wit We purchased a car from Dick Hannah Toyota in Kelso. Sandra McMillan was our sales person. She was very knowledgeable, friendly and easy to deal with. Our car buying experience actually ended up being enjoyable. We got a beautiful car for a great price! We would highly recommend Dick Hannah Toyota and Sandra McMillan to anyone looking to purchase a vehicle. More