
Dick Hannah Toyota
Kelso, WA
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Very positive & fun experience. Sandra McMillan was the sales rep that helped me. She was very knowledgable and very helpful! Buying a car takes quite a while but sandra made it very Sandra McMillan was the sales rep that helped me. She was very knowledgable and very helpful! Buying a car takes quite a while but sandra made it very enjoyable by sitting with me & talking with me. She was very engaging & pleasant! I got the car I wanted and I couldn't be happier! More
Purchase of 2016 Toyota Highlander Hybrid Sandra was very professional & friendly. We had not purchased a vehicle in many years and we appreciate that she explained all the new features and f Sandra was very professional & friendly. We had not purchased a vehicle in many years and we appreciate that she explained all the new features and functions in detail. She also clearly explained the paperwork we were signing. We enjoyed our experience purchasing our new Toyota. More
Excellent service After going to Dick Hanna Toyota, we knew we wanted a used car with room for the dogs. We met Jordan and he found us just what we were looking for...a After going to Dick Hanna Toyota, we knew we wanted a used car with room for the dogs. We met Jordan and he found us just what we were looking for...a nice car with good gas mileage, room for the dogs, in good shape and for the monthly payments that we were looking for. The service was excellent, everyone was very friendly, and it went fairly quickly one we decided on what we wanted. Great Experience (I usually hate buying a car) and I will go back for my next vehicle! More
very helpful and friendly Great sales team that works very well together. Had a very pleasant experience with them. Most likely will be buying my next car here again. Great sales team that works very well together. Had a very pleasant experience with them. Most likely will be buying my next car here again. More
Watch what they ask you to sign Ryan Baker was great but the rest of the team wrote options into the deal that we weren't told about. About $800 worth. Sales Manager agreed to a lowe Ryan Baker was great but the rest of the team wrote options into the deal that we weren't told about. About $800 worth. Sales Manager agreed to a lower than asking price and then jacked the price back up by adding these things and tried to hide it in the financing. We had to return the next day and get the contract rewritten. We won't go back. More
Out of their way Zack Sprague and his team went out of their way to get me the best deal available. thank you Zack. I love my new truck. Zack Sprague and his team went out of their way to get me the best deal available. thank you Zack. I love my new truck. More
Great Car buying Experience. My husband & I made the drive down from the Seattle area to look at a specific used car. We ended up in a totally different direction after test drivi My husband & I made the drive down from the Seattle area to look at a specific used car. We ended up in a totally different direction after test driving several. Nick was extremely courteous & helpful. We never felt any pressure & were treated with respect throughout the process. We were able to get a great deal on our trade in and drove away with our "dream car"! The entire process was under 3 hours!! Thank you!! More
Great car buying experience! We made a special trip to Kelso from Vancouver after working with Sandra for a week or so while we were waiting for new inventory to come in. She had We made a special trip to Kelso from Vancouver after working with Sandra for a week or so while we were waiting for new inventory to come in. She had everything waiting for us to make sure we were in and out in minimal time. We had to bring our 2 year old with us so we were worried how that would go but Dick Hannah was very accommodating and would recommend this dealership and especially if you have the chance to work with Sandra! More
Buying a Used Car Ryan Baker helped me buy a 2014 Kia Soul. He was very nice, helpful, and efficient. He drove down to Vancouver to pick up the car so we could look a Ryan Baker helped me buy a 2014 Kia Soul. He was very nice, helpful, and efficient. He drove down to Vancouver to pick up the car so we could look at it. More
Difficult closing Every thing was great up to sighing final papers. Why should I have to sign for something I don't want? Wouldn't sigh it again. Why did we have to fil Every thing was great up to sighing final papers. Why should I have to sign for something I don't want? Wouldn't sigh it again. Why did we have to fill out a credit application when we paid cash? Would have got a certified check if you would have given me a final cost. If you were so worried if the check is good why has it been five days and the check has not cleared my bank? In 2014 I bought a MDX from Acura of Portland and they took my out of state check. Is this the same company? I was already in your computer. More