
Dick Hannah Toyota
Kelso, WA
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Awesome product and service I received attentive care! I would recommend Jordan Lowery as your next sales person. He listened to what I wanted. I appreciate the opportunity to bu I received attentive care! I would recommend Jordan Lowery as your next sales person. He listened to what I wanted. I appreciate the opportunity to buy my Toyato from Dick Hannah. More
Best Buying Experience The staff were extremely friendly, but not "over the top" friendly like a lot of car dealerships. I wasn't pressured into making extra purchases on my The staff were extremely friendly, but not "over the top" friendly like a lot of car dealerships. I wasn't pressured into making extra purchases on my vehicle - when I said "no," they knew I meant no. I also appreciated my saleswoman taking the time to sit in my new car with me to make sure I knew everything about the car that I needed to know. Excellent experience! More
Wonderful experience! We had a great experience here! The customer service was excellent, we specifically dealt with Lucas who was so friendly, made us feel comfortable & d We had a great experience here! The customer service was excellent, we specifically dealt with Lucas who was so friendly, made us feel comfortable & didn't pressure us! We came looking for a specific Toyota and possibly wanting to trade in our Kia but weren't sure if the trade in would be worth it. We were pleasantly surprised to get what we wanted for it & that they figured out the best financing option for us! We would definitely come here in the future & we even live over an hour away! Thank you again we love our Toyota Tacoma! More
Best Car Buying Experience My best car buying experience was due to the fantastic and superior customer service professional we've ever worked with Sandra McMillin. You are sim My best car buying experience was due to the fantastic and superior customer service professional we've ever worked with Sandra McMillin. You are simply the best. Thank you for helping us get our 2015 Toyota Camry SE. More
Amazing Experience I had an amazing experience at Dick Hannah Toyota. The young man that helped me was Jordan Lowery. He made me feel very comfortable during the process I had an amazing experience at Dick Hannah Toyota. The young man that helped me was Jordan Lowery. He made me feel very comfortable during the process of making a big decision and got me into a car for lower than I imagined. He explained all my options which educated me on how to make the best choice. Needless to say I left extremely grateful for the excellent customer service and the affordable brand new car. More
Amazing I was shopping for a new car and found out that Toyota was having a deal thing going on. I really had no idea what I was doing (I've only ever used cr I was shopping for a new car and found out that Toyota was having a deal thing going on. I really had no idea what I was doing (I've only ever used craigslist for cars) and wasn't really even sure what I was looking for. I was just so surprised at the professionalism and maturity of the young man who helped us out, Lucas. I've seen in movies and heard about predatory practices in the car business and was relieved to have had quite the opposite experience. I really felt like Lucas cared more about getting us a good deal, I would highly recommend anyone visiting this location to seek him out personally and have him show you around. More
took too long, almost had to leave car we came in because System went down. Was there about 4 hours to get everything done. It was the middle of day, missed lunch waiting for their system to get back up. Baby System went down. Was there about 4 hours to get everything done. It was the middle of day, missed lunch waiting for their system to get back up. Baby got fussy waiting. Even after papers were signed, there was still an additional wait. They should have gotten the vehicle ready during the initial wait. All they did was kept apologizing for the wait. Flooded the car we came in trying to start it so many times. Almost had to just leave it there cause it wasnt starting. It was NOT doing that when we arrived there. More
Great experience Just got myself a new, well new to me vehicle and had a great experience. I hate buying cars but Vance made it easy and I don't normally think it's a Just got myself a new, well new to me vehicle and had a great experience. I hate buying cars but Vance made it easy and I don't normally think it's an easy thing to buy a car More
Great experience, no pressure I walked into the dealership and was greeted by Sergey. He was willing to spend a considerable amount of time and effort with us because we didn't exa I walked into the dealership and was greeted by Sergey. He was willing to spend a considerable amount of time and effort with us because we didn't exactly know what we wanted. In the end we got the vehicle that fit our lifestyle the best and for a great price. He left us be to make our own decisions and at no time applied any pressure on us to purchase a vehicle from him. I would recommend this delearship and sergey or zack( who is very knowledgeable about trucks and suv's) to anyone who is looking for a toyota at a good price with no pressure to buy! More
Great experience, very professional salesman. Lucas Wright did an awesome job of showing me everything I asked for and in the end, putting me in a car that I absolutely love. He was professional a Lucas Wright did an awesome job of showing me everything I asked for and in the end, putting me in a car that I absolutely love. He was professional and very low pressure and it made for a great car buying experience. I would recommend this location and Lucas Wright to anyone looking to buy a new or used car. More