
Dick Hannah Toyota
Kelso, WA
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My sales guy was new but it was the greatest experience! Garrett was only a few days at this location. He greeted me quickly with a smile on his face. We did the test drive and it was all down hill from the Garrett was only a few days at this location. He greeted me quickly with a smile on his face. We did the test drive and it was all down hill from there. He worked my deal great even when I couldn't make up my mind. Great service great people great experience! More
Great and fast expirience Had a lot of help will be Bach for a new Subaru next year from serge for sure he helped out drove us down to pick up car very helpful Had a lot of help will be Bach for a new Subaru next year from serge for sure he helped out drove us down to pick up car very helpful More
STAY AWAY ! BEWARE THEY DO NOT DISCLOSE ANY DAMAGE THAT IS NOT LISTED ON CARFAX!!!! I purchased a 2011 certified Toyota Tundra in December fo 2013, about 1 ! BEWARE THEY DO NOT DISCLOSE ANY DAMAGE THAT IS NOT LISTED ON CARFAX!!!! I purchased a 2011 certified Toyota Tundra in December fo 2013, about 1 1/2 yrs ago, I had to take my truck in for some very minor dent removal and the body shop saw significant damage that was obviously done years before i purchased the truck, it was not really noticable unless you look just above the muffler, the underside of the back of the truck just behind the passenger side rear tire it was dented up. the dealership has this program where they will bring the vehicle to you home and you can test drive it and look it over, since i live in Oregon this was attractive to me and i could not find a truck i wanted at any dealerships close by, well they made sure it was after dark so this would not be noticible, especially in the dark. when i contacted them they said they could not do anything for me, now i am going to have to find a way to get this repaired, it will cost over $1700.00 to repair... I will never shop for any vehicles and any Dick Hanna Dealership ever again! More
easy experience My wife and I recently purchased a truck from Vance at dick hannah toyota. It was a very nice and easy experience and went well With no hassles. I fe My wife and I recently purchased a truck from Vance at dick hannah toyota. It was a very nice and easy experience and went well With no hassles. I felt I got a fair deal and would recommend vance to my friends. More
low pressure, great prices! My sales person was Sandra McMillin and she made my sales experience fun. She is very personable and took time to answer any question I had. Sandra ma My sales person was Sandra McMillin and she made my sales experience fun. She is very personable and took time to answer any question I had. Sandra made sure I knew all the features of my Toyota RAV4 before I drove off the lot. I am happy with the purchase I made b/c Sandra printed the carfax and I was able to see that the RAV4 had been well maintained. Plus I couldn't beat the price I got on my RAV4. I was offered a way better interest rate than another company I had inquired about an auto loan. My whole experience at Dick Hannah was great! I highly recommend Sandra McMillin as a car sales person, she will take awesome care of you! More
Customer for life and friends forever I have purchased 2 Toyota RAV4's from this dealership and my next one will be here also... and most importantly it will be with the best salesman ever I have purchased 2 Toyota RAV4's from this dealership and my next one will be here also... and most importantly it will be with the best salesman ever, Jesse Morris. He has a big heart, wonderful sense of humor and a big smile to match. It was worth every penny, the car and the experience. Thank you, Jesse! More
Best service ever.....above and beyond Dick Hannah goes the extra mile for sure. Customer service here is the best I've ever encountered and I believe it starts with the people you're deali Dick Hannah goes the extra mile for sure. Customer service here is the best I've ever encountered and I believe it starts with the people you're dealing with. Kelsey was our tech last time and she made our time with Dick Hannah enjoyable. Can you believe that? It wasn't a "chore" to make a service appointment with Dick Hannah, but a pleasant experience. Thanks Kelsey...look forward to seeing you again!! More
Fair deal with no hard sell I made the trip up from Portland to look at a vehicle advertised by this dealership on Craigslist. It was exactly as represented in the conversation I made the trip up from Portland to look at a vehicle advertised by this dealership on Craigslist. It was exactly as represented in the conversation I had with the salesman (Jordan) prior to making the trip. They gave me a good KBB-based value for my trade-in and a good price. There was no attempt to "upsell" or exaggerate the value of the car I bought. The price I was shown was exactly what I paid. Hands down, the best auto dealer experience I've had, and I've had a lot of them! More
Dan Medack; Professional, informative and accommodating. Dan Medack was great. I started my automobile search on line and over the phone. I did not want the high pressure "buy it today sales pitch." Dan spen Dan Medack was great. I started my automobile search on line and over the phone. I did not want the high pressure "buy it today sales pitch." Dan spent a lot of time making sure I understood all of the options and packages available for the new car I was interested in. After speaking with four different Dealers it was clear to me who was trying to answer my questions and who was trying to get me on the lot because they had," just the car for me". In the end, Dan and the team at Hannah, (Brian and Jim) found the exact car I wanted at the price I wanted. I did not have to settle for anything less. Sweet deal Thank you. I will come back for the next one. More
Not a car guy, they helped explain it all. I very much dreaded looking for a "new" used car. Dick Hannah Toyota was fast and worked with me on EVERYTHING I needed to trade in my old car and get I very much dreaded looking for a "new" used car. Dick Hannah Toyota was fast and worked with me on EVERYTHING I needed to trade in my old car and get the one I wanted. Dan was a great salesman that took the time to help me find what I wanted and then was patient enough to get me in my used car at a price I was happy with without any hassle. More