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Dick Hannah Volkswagen

Vancouver, WA

4.9
581 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 581 reviews

January 11, 2010

Very good customer service. Free car wash with your service! Prices are a little steep though as with any dealership. Other than that, great overall experience. Would definitely recommend it!!!!!!!!!!! More

by andreyp86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Red Team
January 07, 2010

I came to Dick Hannah VW after having a terrible experience at Armstrong VW. Abby helped from the first moment by listening and offering immediately to do whatever she could to repair my car. My c More

by VWPoppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby, Josh
January 05, 2010

We brought our car in for some minor repairs. The service reps were very friendly and helpful. The courtesy van took us to the mall and brought us back. It was very nice to be able to have that ser More

by dennisdurnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
January 05, 2010

My car was accepted for service exactly on time. The service personnel were courtious friendly and helpful. The shop personnel treated my car with respect and returned the car to me clean and service ne More

by putcopaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
December 30, 2009

Josh in the service department was very friendly and worked with me to have my car fixed in a timely manner. He also went out of his way to make sure I was getting the best service and price for my par More

by jakecarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
December 26, 2009

Josh did everything possible to ensure that I was satisfied with my complimentary check-up. He was incredibly friendly and personable and made the whole experience very positive. I also interacted wi More

by jrdimar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
December 16, 2009

My check engine light came on for the first time since purchasing my vehicle a year and a half ago. I called in and scheduled an appointment, and with prompt service from the customer service rep was able More

by quicknitro
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unsure
December 10, 2009

I've been going to Hannah's for years. The service is great! NOt only do I take my car there for repairs, my husband and I have bought five cars. They have always been honest and fair with us. There i More

by marlene18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
December 09, 2009

We purchased at Dick Hanan V.W.Vancouver Auto Mall a new 2005 V.W.Passat TDI in September 2005.All services have been performed by Dick Hanna Vancouver at the manufacture's recomended intravels.The service More

by cpkangas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thi
December 08, 2009

Josh always treats me as if he's pleased to see me - friendly and respectful. He listens when I talk and explains the work to be done. At my most recent visit, I was able to get work done on the deale More

by mab98662
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
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