Dick Hannah's Hyundai of Portland

Rene Guzman listened to my needs, wish list and suggested several options. We feel we have the right vehicle for our needs. Rene, kept us in our tight budget. He’s easy to talk with without pushing something several options. We feel we have the right vehicle for our needs. Rene, kept us in our tight budget. He’s easy to talk with without pushing something over on us, We had a short timeframe and he worked to see that we stayed on track. We’d definitely recommend him and this dealership in the future. More

The salespeople made the experience buying our Hyundai Ioniq 5 so pleasant and easy. Luis was so knowledgeable. Ioniq 5 so pleasant and easy. Luis was so knowledgeable. More

Leasing a car at Dick Hannah was a smooth and relaxing experience, which was especially welcome as a first-time car buyer. Reno Guzman is a friendly and informative sales associate who put me at ease and experience, which was especially welcome as a first-time car buyer. Reno Guzman is a friendly and informative sales associate who put me at ease and helped me drive away in a brand new vehicle after taking a Lyft to the dealership! Zero complaints, top to bottom. More

Allan was a pleasure to work with. He was kind and considerate. He was able to answer all questions. And being a Sonata owner himself, he knew all the workings of the car in and out. W He was kind and considerate. He was able to answer all questions. And being a Sonata owner himself, he knew all the workings of the car in and out. Would definitely recommend Allan to others. More

The reason we came back after going to other dealers, who gave us equally great deals was because Taylor did so much for us to give us the deal we could live with. We love our Santa Fe and are looking forwar gave us equally great deals was because Taylor did so much for us to give us the deal we could live with. We love our Santa Fe and are looking forward to taking many long trips in it! More

Taylor got the deal completed efficiently and met my specific requirements. He went above and beyond to ensure he put the customer first. For that, I am very thankful. For everybody involved in the proc specific requirements. He went above and beyond to ensure he put the customer first. For that, I am very thankful. For everybody involved in the process, thank you. Absolutely well done! More

Taylor was there salesperson at Dick Hannah. He was extremely knowledgeable, friendly and helpful, making this deal for our Santa Fe and exceptional experience.. Dick Hannah went above and beyon He was extremely knowledgeable, friendly and helpful, making this deal for our Santa Fe and exceptional experience.. Dick Hannah went above and beyond any other dealerships that we had visited in Gresham and Portland. More

I gave Dick Hannah's Hyundai 3 stars because, while they are not worse than other dealerships, they are not any better than other dealerships. I went in to test drive a vehicle with the intent to secure fi are not worse than other dealerships, they are not any better than other dealerships. I went in to test drive a vehicle with the intent to secure financing elsewhere and come back later. The salesperson, Taylor, instead pressured me in to a higher interest loan through their lender. Although this is to be expected, Taylor either miscalculated or misrepresented the difference in interest between my credit union and their lender. After pressuring me to agree to use their lender, Taylor then pressured me in to agreeing to an extended warranty. He did a great job of upselling it, even promising that it covered the EV battery and all sensors. When I finally had a chance to review the coverage, it specifically does not cover the EV battery and excludes some important sensors like collision avoidance and radar cruise control sensors. After Taylor did their job, Brandon in finance squeezed me for another extended warranty. After completing everything, I had to email Brandon a couple times to get the full extended warranty documents – they were very happy to have me sign the signature page first. It’s also funny that the dealership’s motto is “believe in nice” but they force people to sign a binding arbitration agreement. I’ve never signed one and thought, wow, this company must be nice. If you decide to shop here, or any dealership, I have some advice that I need to follow next time: Be ready to say no. I had more time on my rental, so I should have walked out. Secure your financing before you go in. Lenders give a kickback to the dealership, so you will always get a better value at your own institution. Negotiate the extended warranty. Average markups are 50%. It may be worth it for peace of mind, but know that the warranty company and the dealership are making money because most people do not get the full value of the warranty cost. More

Reno provided a great experience twice through the process of purchasing a vehicle, and then trading it in for an upgrade. I would definitely recommend him and Dick Hannah to anyone asking for a new v process of purchasing a vehicle, and then trading it in for an upgrade. I would definitely recommend him and Dick Hannah to anyone asking for a new vehicle. More

I had a great experience and Taylor directed me to the right car. Good Dealership right car. Good Dealership More