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Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Richmond, MI

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Vehicles
4.9
800 Reviews
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67567 South Main Street

Richmond, MI

48062

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Showing 800 reviews

October 26, 2026

One of the best experiences I have ever had at a car dealership, I have bought many new cars in the past and this was one of the easiest, simplest and most straightforward dealings I’ve ever had.. More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Catanzaro
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Oct 30, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Reviews like yours make our day! We are delighted to read about the easy and straightforward experience you had with our Sales Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Dick Huvaere's Richmond Chrysler Dodge Jeep Ram.

October 26, 2026

Very professional staff! Very good service! I would definitely do business again!Thank you again❤️ More

by achiggins14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
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Oct 30, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this wonderful review! We are delighted to read about the professional experience you had with our team. Please let us know if you have any additional questions or concerns, and thank you for choosing Dick Huvaere's Richmond Chrysler Dodge Jeep Ram.

October 19, 2026

Ted & Brian are the best salesman. Always helpful and so knowledgeable. They go out of there way to find exactly what I'm looking for. Highly recommend them to help with finding your n More

by Trigger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted, Brian, Ryan, Jacob.
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Oct 20, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for your recommendation and awesome review. We are excited to read about the helpful and knowledgeable experiences you had with our Sales Team. Please let us know if you have any additional questions or concerns, and thank you for choosing Dick Huvaere's Richmond Chrysler Dodge Jeep Ram.

October 16, 2026

I got great customer service here! Everyone was friendly and accommodating. Kane was especially helpful and patient with me More

by meckstein2224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane
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Oct 17, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for this fantastic review. We are thrilled to read about the accommodating and friendly experience you had with our team. Please let us know if you have any additional questions or concerns, and thank you for choosing Dick Huvaere's Richmond Chrysler Dodge Jeep Ram.

October 14, 2026

My salesman, Kane was very efficient in answering all my questions, very willing to show me a different color the Compass came in, for me to decide what I liked better. Kane had exceptional time management More

by Garvey.1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane
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Oct 15, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Hi! Thank you for your wonderful 5-star review and recommendation! We're thrilled that our Sales Team at Dick Huvaere's Richmond Chrysler Dodge Jeep Ram provided such an exceptional experience. It's great to know that our team took the time to answer your questions, explore different vehicle options, and make the entire process smooth and informative. We truly appreciate your kind words and support. Congratulations on your Jeep Compass, and we look forward to assisting you again in the future!

October 12, 2026

Made leasing easy and efficient my last 6 vehicles, I continue to use Primo for all my vehicle needs and recommend him to everyone More

by rickets5337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Primo
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Oct 13, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share such a wonderful review and recommendation! We’re thrilled to know our Sales Team has consistently made leasing your last six vehicles easy and efficient. We truly appreciate your continued loyalty and look forward to assisting you with your future vehicle needs here at Dick Huvaere's Richmond Chrysler Dodge Jeep Ram!

October 11, 2026

Promptly changed my oil as I had scheduled ahead of time. They got the job done efficiently More

by Kookiern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Oct 11, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Hi! Thank you for the wonderful 5-star review! We're delighted that our Service Team at Dick Huvaere's Richmond Chrysler Dodge Jeep Ram provided you with prompt and efficient service during your scheduled oil change. We truly appreciate your feedback and look forward to assisting you with your future service needs!

October 09, 2026

I had a pleasant and professional experience with my salesman Brian N. Pricing was transparent, no surprises on the deal. He took the time to explain the features of my new vehicle amen truck. There w More

by dankostorm13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian N.; Ryan C.
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Oct 10, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Hi! Your 5-star review means so much to us! We're glad our Sales Team delivered the transparency, professionalism, and attention to detail you deserve. At Dick Huvaere's Richmond Chrysler Dodge Jeep Ram, we strive to make every vehicle purchase a positive experience. Congratulations on your new truck, and thank you for your support!

October 03, 2026

Unbelievably disappointed! The disregard for my concerns by the service department, and the general manager were shocking. I was told the vehicle was thoroughly inspected and y More

by Disappointedgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager
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Oct 03, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Lisa, I’m sorry you were disappointed with your experience. I do want to clarify that I responded to your concerns and provided documentation of the inspection findings in my email to you immediately following our phone conversation. Your vehicle was inspected at no charge, and our technician documented that the A/C was blowing cold at the time of inspection, no diagnostic codes were present, and the vents that were closed were opened and confirmed to be operating normally. I also offered to keep the vehicle for an extended period of time so we could attempt to duplicate the concern under different conditions. We understand that an intermittent concern can be frustrating, and our goal was to help identify the cause rather than dismiss your concern. I regret that you felt our conversation was disrespectful. That was not my intention, and I make every effort to treat our customers with professionalism and respect. We remain willing to work with you if you would like us to continue investigating the concern. Sincerely, Grant Krasemann General Manager

Oct 03, 2026 -

Disappointedgal responded

Grant, You may want to check your facts with your service team. There was a charge. Only after my complaint it was removed. They also tried to write that there was a full tank of gas in the loaned vehicle when there was only a quarter, so we had to fix that right out the gate. He seemed to be shocked that I was so observant. You shared with me that the car was thoroughly inspected. There’s absolutely no documentation of anyone checking anything with the excessive heat in the middle console. And the only documentation you provided is that they ran a diagnostic and checked the vents for the air conditioner. There is no possible way it could blow cold air. It hasn’t worked in months. And it doesn’t matter if one vent or all vents are open, lukewarm should not be blowing out the vents when the air-conditioning is on max. Again, if it was a thorough check, you would have the temperatures to share with us. I also dropped off paperwork stating that this is an issue that others have reported and that to solve the problem they had to push for more than a diagnostic check. It doesn’t sound like anybody’s read the paperwork or contacted Stellanis to check. I will assume that when somebody drops off paper like that it goes in their file or is documented somewhere. Please check mine. And just a reminder, there were parts left on my passenger floor that were not put back together and my husband had to put back. Yet, despite all of this, you represent the dealer and can’t take ownership. Obviously you will not apologize for how you treated me on the phone. I will remain disappointed with the service and continued lack of respect.

October 01, 2026

Ashley, Aldo and Josh were all super helpful throughout the process. They listened to my concerns and executed in a timely fashion. I was in and out in no time!!! Thanks team, you were awesome and are asse More

by Nic M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Aldo, and Josh
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Oct 02, 2026 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Nic, thank you for the fantastic 5-star review! We’re thrilled that our Service Team at Dick Huvaere’s Richmond Chrysler Dodge Jeep Ram was so helpful, attentive, and efficient. We truly appreciate your kind words and are proud to have such a dedicated team. We look forward to serving you again!

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