Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

so i came to this dealer to look at the dodge ram TRX and I ended up letting them run my credit to see if i was approved or not. the salesman David tacconelli informed me that the dealership would pay off my I ended up letting them run my credit to see if i was approved or not. the salesman David tacconelli informed me that the dealership would pay off my current loan and that i was approved for the vehicle. Fast forward to all the paperwork that needs to be gone over and signed which on his part was quick and lack of communicating the fact that they did not pay off the previous loan i had which rolled into the loan that i was approved for in the amount of 11000 so after taxes and everything else thats rolled into this loan the truck turned out to be a total of 98000 i went up there today to ask him about the negative equity that was placed on my new loan and he said that he explained all of that to me which in no way shape or form happened and his response was that i didnt ask about it. I told him i never would have agreed to rolling that kind of money into this loan, I will be paying extra (previous vehicle) which i do not have and makes no sense at all to do since my previous truck was only a year old and i could have just kept it instead this experience has left such a bad taste in my mouth that ill never own another foc product. by the way the vehicle was not gassed up and their was dust on the steering wheel and the plastic covering the speedometer and gauges and the back and side windows looked like they used a dirty rag to clean them smeared beyond belief. he offered 2 $10 dollar gas cards as an incentive before i walked out on him For a dealership that is ranked 2nd in the nation in truck sales and 4th in the country in all around sales you would think this experience with Dave Tacconelli would have been a xxxx of a lot better. So now that nothing got accomplished with todays visit every time i look at this 98000 dollar truck i get sick to my stomach because if everything was explained with full disclosure i would still be in my f-150 instead of this hard to swallow pill. Should have stayed in my Ford More

This was my second lease agreement with Tim Selby and I can honestly tell you I will stay with Tim. He is very professional and helpful. He gives you all his attention to the smallest detail. You should can honestly tell you I will stay with Tim. He is very professional and helpful. He gives you all his attention to the smallest detail. You should be proud to have him as your employee., Marlene Kasper More

We have leased or purchased many vehicles from Dick Huvaere over the years, including the last 2 thru Monique Kingman. We have always received courteous service and had all questions answered. Monique Huvaere over the years, including the last 2 thru Monique Kingman. We have always received courteous service and had all questions answered. Monique is great! More

Tim was great got us in and out with a new lease in no time.. Everyone worked well together to make the process fast but also with all your questions answered.. time.. Everyone worked well together to make the process fast but also with all your questions answered.. More

This is my second vehicle in 5 months. Dick Huvaeres is a friendly and a professional establishment. My salesman, Chris Gauranskas is is very knowledgeable of the products he is selling. I recommend anyone l friendly and a professional establishment. My salesman, Chris Gauranskas is is very knowledgeable of the products he is selling. I recommend anyone looking for a vehicle in and around the area to stop in and see Chris. More

I just leased a 2021 Cherokee Latitude Lux on February 10, 2021.Chris Gauronskas was my salesperson and did an outstanding job. He was very through with paperwork and showing me how to use everything in t 10, 2021.Chris Gauronskas was my salesperson and did an outstanding job. He was very through with paperwork and showing me how to use everything in the SUV. I will definitely return after my lease is up. Linda More

Edward Hawkins did an outstanding job taking care of the recall work required for my truck! I appreciate the customer service and professionalism! Great JOB! recall work required for my truck! I appreciate the customer service and professionalism! Great JOB! More

Worked with Mark Herren again on turning in our leased 2018 Jeep Grand Cherokee and finally getting what my wife always wanted with the features she wanted on a 2021 Jeep wrangler Rubicon at a great price 2018 Jeep Grand Cherokee and finally getting what my wife always wanted with the features she wanted on a 2021 Jeep wrangler Rubicon at a great price. Mark had to search but he found us one and we have enjoyed working with Mark with all of our leased vehicles. Mark is a great salesperson working at a great dealership More