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Dick Masheter Ford Inc.

Columbus, OH

4.8
340 Reviews
Getting to know your friends at Dick Masheter Ford We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation. Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles. The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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1090 S. Hamilton Rd.

Columbus, OH

43227

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Showing 340 reviews

March 07, 2024

I buy all my vehicles there. Sales department does a great job. I have all my service work done there and love that they came to my work and picked up my car and returned it when More

by Daneen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Keith in the parts department
March 07, 2024

I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professiona More

by Fool2think
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

I always have a great experience when I purchase anything from Dick Masheter Ford. Whether it is buying a vehicle, purchasing parts or having service work done. Everyone goes above and beyond whenever I am t More

by th2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Baker, Tyler Armstrong
March 06, 2024

Excellent body shop management & excellent work. I work with a rental company and we send most of our trucks there that come back damaged and Kevin & Jamie are on top of the ball with communication More

by jshepherd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Darst & Jamie Washington
March 06, 2024

I brought my ford exploder here to be repaired. The team at Dick Masheter ford did a phenomenal job on my vehicle + were very friendly! More

by Clove.lunar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin darst
March 06, 2024

I have had a ford for years before my jeep. When my Jeep broke down Dick Masheter Ford took such good care of me and continued to communicate with me. They were willing to come to my car where More

by ciehughes3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I cannot remember the name of who worked on my car.
March 06, 2024

I purchase and service all my vehicles at Dick Masheter Ford. Great bunch of people working there. They have picked up my vehicles for service and brought it back when finished, and also sent their mobil More

by keithhughes1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
March 06, 2024

Excellent service staff. Marissa was awesome to deal with. She explained to me about how their pick up an delivery works, and they now offer mobile service. Definitely goi More

by keithhughes1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa in service
March 04, 2024

I brought my vehicle in for service and was very pleased with the service. They got me in right away and completed the work in a timely manner. I will definitely be back. More

by thenn21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Bay
March 04, 2024

I have purchased several vehicles from Dick Masheter Ford. I always recieve the best sales experience from their staff. More

by plennen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Baker
2
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