Dick Myers Chrysler Dodge Jeep, Inc.

Selling you parts you don't want When my truck broke down on the side of the road and had to be towed there I was originally told by two mechanics who helps me that it needed a starte When my truck broke down on the side of the road and had to be towed there I was originally told by two mechanics who helps me that it needed a starter. Yes originally I did tell them to put a starter on but then they called me and said that the problem was not the starter and that they need a diagnostic I was under the impression that I was going to be charged for a starter and a diagnostic I told them no do not put the starter on through the diagnostic then when I go to pay for it they went ahead and put the starter on and charged me over $400. Now they don't want to take the starter back because they're lying and swearing that did the end of the conversation that that's what I wanted when it is. I will never go there again and I would never recommend this to anyone else. Very disappointed in the service More

Rude and deceitful I was shopping for a used car, and while the salesman was kind, the used car manager Jim Lowe was unnessarily aggressive and rude. I say this because I was shopping for a used car, and while the salesman was kind, the used car manager Jim Lowe was unnessarily aggressive and rude. I say this because after listing all the found defects of the used car for sale, he immediately increased his tone of voice in a defensive manner. This was unnecessary given my continued calm nature presented during the negotiations. Given the amount of work that's needed to be done to the vehicle plus the "as is" sale, I didn't find an offer of 1500 less than asking (paid in full) to be unreasonable, especially for a vehicle thats 17 years old. I should have known this level of escalation would occur given his initial interaction in which he stated the vehicle had no rust, which it in fact did (hello, it's from PA and 17 yrs old). Also the salesman initially said that the car came with a powertrain warranty which Jim later declared was incorrect, which automatically created a lack of trust and creditability. Yet I was told to trust them because they'd "feel comfortable selling this car to a family member". I'm sorry, but trusting a strangers word is not on my list when making a decision that involves thousands of dollars with no warranty involved. We even offered an alternative and asked for a 30-90 day powertrain and drive train warranty or at least a discount on parts or service if needed regarding the specific parts of concern. If you trust the car so much why would a discount on parts be unreasonable? The whole experience was sketchy and deceitful. Beware. More

worst ever....would not recomend to my friends got new car had been torn up by original dealer.. dick myers would not fix ... had to take to augusta dodge where they did 10.000 in repair wok got new car had been torn up by original dealer.. dick myers would not fix ... had to take to augusta dodge where they did 10.000 in repair wok More

Good experience Bought a used Jeep Wrangler from Dick Myers and had a solid, no pressure buying experience. Worked with Gary Atkins who is friendly, approachable, an Bought a used Jeep Wrangler from Dick Myers and had a solid, no pressure buying experience. Worked with Gary Atkins who is friendly, approachable, and accomodating. Again, felt no pressure from him, and once I decided to buy he worked with me on the price. I did run into an issue with my stereo and Gary ensured that I got a new unit and the installation price was covered. Excellent customer service all the way around. More

Thank you for our buying experience! My wife and I have purchased from Dick Myers before and we were in the market for another jeep. Mark Anthony had kept our name and knew what we were My wife and I have purchased from Dick Myers before and we were in the market for another jeep. Mark Anthony had kept our name and knew what we were looking for and called when a car was available like we wanted. There was no sales pressure and Mark made sure we knew all the features of the car. Service at this dealership has also always been superior. Within a few hours we drove away with my wife's new jeep. Everyone is so friendly, making you feel like family. most of the folks at the dealership stopped by to say hello and thank us.. Call Mark Anthony next time you are in the market. If he doesn't have what you are looking for, he will find it. Thank you Dick Myers for another enjoyable buying experience! More