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Dick Norris Buick GMC

4.8

315 Lifetime Reviews

18200 US Highway 19 N, Clearwater, Florida 33767
Call (727) 536-1967

Top Reviewed Employees

Michael Bennett, Service Advisor, Dick Norris Buick GMC

Michael Bennett

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Toby Gaugh, Service Manager, Dick Norris Buick GMC

Toby Gaugh

Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan  Small, General Sales Manager, Dick Norris Buick GMC

Dan Small

General Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan  Peccorelli, Service Advisor, Dick Norris Buick GMC

Dan Peccorelli

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 13, 2017

"Excellent Service Experience"

- Beachbound

Once again had an excellent service experience with Mike Bennett. From the time I pulled up for an early morning reservation, keeping me informed and explaining the service needs for my vehicle, which for the first time needed front brake pads, Mike was informative and exact in explaining everything. When I arrived to pick up my vehicle, Mike quickly got me to the service counter answered any questions I had. The counter help was efficient and engaged my 9 year old son in friendly conversation. She even offered him some soft serve ice cream, telling me he can't wait until I need to take my Yukon Denali in again for service. As I was leaving, scanning the Info screens to make sure the oil change was reset, noticed that my tire air pressure gauge wasn't reading. I put down my window and asked the Service Manager, Toby Gaugh, if while driving it will connect. He asked me to wait a quick moment, grabbed a reset device and quickly reset the tire monitors that were disconnected due to the tires being rotated. Again, exceeding expectations for exceptional service from the whole team.

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Employees Worked With

Michael Bennett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Toby Gaugh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 29, 2017

"keeps you informed"

- canyonguy

friendly people keeping me informed along the way gives Dick Norris a small town feel and got the job done right using the help from GM available to them

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Employees Worked With

Jack Strehle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 27, 2017

"Allignment"

- Lbloznalis

Although it took a few tries to get it corrected, Dan and team kept at it and made it happen for my 2014 Acadia. I had also had my tired rotated and balanced which was great on the first go around. I appreciate Dan's follow up on the issue through out the process.

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Employees Worked With

Dan Peccorelli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
  • Free Ice Cream
Dick Norris Buick GMC, Clearwater, FL, 33767