Dick Poe Dodge

Nice people Excellent service courteous people and fast overall a great experience salesman Jack Acosta really nice and helpful thank you guys For my new ram 350 Excellent service courteous people and fast overall a great experience salesman Jack Acosta really nice and helpful thank you guys For my new ram 3500 it's great. More

Unprofessional, cheap and poor customer service Purchase a used truck. After 4 hours to process sale I recommended to pick up the vehicle the next day. Instead, the sales man urged me to take the Purchase a used truck. After 4 hours to process sale I recommended to pick up the vehicle the next day. Instead, the sales man urged me to take the vehicle home...and come back for my vehicle latter. In the rush, and in doing so, I later (in the week) noticed no floor mats, no extra key, no jack /jack tools and the spare tire was flat. When I attempted at first to obtain these basic items, I was initially told that I would have to pay half for the extra key...and provide a referral (someone interested in a car) in order to get the extra key. After arguing the issue, I finally got a spare key and floor mats. I ordered the jack tools from Ebay still missing jack. I was then able to remove the flat tire...took it for repair but was advised that the tire was not repairable (holes on the side of tire). I had the tire removed and disposed of and asked Dick Poe if they would replace the tire. Their answer was no...they wanted to see the tire. When I asked for complaint department...they explained their was none. Very disappointed and hope to speak with Richard Poe II. More

Best Dealerships Love my new nissan frontier eddie gave me an amazing deal couldnt ask for a better buying experience! If you are looking for a great place to buy a ne Love my new nissan frontier eddie gave me an amazing deal couldnt ask for a better buying experience! If you are looking for a great place to buy a new or used vehicle for a good deal then head on over to Dick Poe Dodge on 1363 airway blvd. More

You want the best deal in town. Got the best used truck , and what I wanted all along. Thanks to Mike Parra and all the staff. Definitely recommend to my friends. Another happy custo Got the best used truck , and what I wanted all along. Thanks to Mike Parra and all the staff. Definitely recommend to my friends. Another happy customer. Thanks More

Thank You. Great place to buy you say what you need and they show you what you ask for Thank you Miguel A. Parra. has taken care of me and my family for years. I Great place to buy you say what you need and they show you what you ask for Thank you Miguel A. Parra. has taken care of me and my family for years. I just buy my new truck this is my 3 car here I am extremely grateful and for his professionalism and trustworthy Thank you Dick Poe's staff are very professiona Thank you Miguel Parra. More

New Respect for Dick Poe Didge A few weeks back I wrote a review in Anger, after being contacted by Joe M, the General Manager about my complaint, I was able to go back to the deale A few weeks back I wrote a review in Anger, after being contacted by Joe M, the General Manager about my complaint, I was able to go back to the dealer and speak with Joe, let me tell you, after about 15 min, Joe made the decision to replace all 4 of my tires on my 2013 Dodge Ram, he didn't have to, he could have blown me off and said to bad, but he didnt, between him and Richard , the service manager, I received 4 brand new tires and couldn't be happier with Dick Poe's personal, Great people to deal with and they actually DO care about there customers. So Thanks Joe,Richard and Joe the rad Mechanic for making this right. Will recommend Dick Poe to everyone looking to buy a vehicle. More

Family s.u.v. Great place to buy you say what you need and they show you what you ask for no hassel what so ever ...I definitely buy here again Great place to buy you say what you need and they show you what you ask for no hassel what so ever ...I definitely buy here again More

New Truck Great service, great price on my truck. Joe and Eduardo were nothing but helpful and got me what I wanted. I would Recommend this dealer to anyone lo Great service, great price on my truck. Joe and Eduardo were nothing but helpful and got me what I wanted. I would Recommend this dealer to anyone looking for new or used. More

Sales Edward Favela had treated us right on more than 1 sale. Would definitely recommend him. He is very fair and not a high pressure salesman. Works hard t Edward Favela had treated us right on more than 1 sale. Would definitely recommend him. He is very fair and not a high pressure salesman. Works hard to find toy what you need not trying to over sell you. More

SERVICE DEPARTMENT GOT A NEWW TRUCK LAST WEEK THE SALES DEPARTMENT EXCELENT SERVICE WHEN I TOOK TRUCK HOME NOTICE WAS OFF ALINGMENT TRUCK WILL GO L GOT A NEWW TRUCK LAST WEEK THE SALES DEPARTMENT EXCELENT SERVICE WHEN I TOOK TRUCK HOME NOTICE WAS OFF ALINGMENT TRUCK WILL GO LEFT WENT TO SERVICE DEP AND THE TRAIN CRASH!!!!!!! THEY TOLD ME THERE WAS NOTHING WRONG WITH THE ALINGMENT TRUCKS STILL MOVE LEFT ALSO AIR LEAK ON THE RIGHT SIDE OF WINDSHIELD THEY TOLD ME THAT I HAD TO LEAVE THE TRUCK THERE THEY WILL GET ME A RENTAL BUT I HAD TO LEAVE MY CREDIT CARD FOR DEPOSIT ON GAS IF I GOT THE RENTAL WITHOUT FUEL THATS WHAT MY CARD WAS FOR WHY DO I HAVE TO PAY FOR ANYTHING WHEN THE TRUCK IS 3 DAYS OLD WITH 150 MILES AND NOT WORKING THE WAY IT SHOULD THOSE GUYS IN SERVICE ARE STRAWBERRYS LOOK GOOD BUT THEY DONT DO NOTHING RIGHT More