Dick Poe Dodge

Excellent customer service Worked with Esteban in sales and Jorge in finance . Excellent service , hassle free couldn't have asked for a better experience . Thank you again guys Worked with Esteban in sales and Jorge in finance . Excellent service , hassle free couldn't have asked for a better experience . Thank you again guys for the awesome service ! More

Super Service! Super duper great service, fair prices, good hardworking decent dealers, salesmen, and finance agents. THANK ~YOU!!!!!!!!! five stars! A+ Rating see Super duper great service, fair prices, good hardworking decent dealers, salesmen, and finance agents. THANK ~YOU!!!!!!!!! five stars! A+ Rating see you all very soon! More

Super selection, staff takes pride in their dealership... Drove from Southeast NM to pick up a 2016 Challenger after shopping online. Local dealers had identical vehicle priced MSRP plus. I was in and out i Drove from Southeast NM to pick up a 2016 Challenger after shopping online. Local dealers had identical vehicle priced MSRP plus. I was in and out in a matter of a couple hours. Great inventory, reasonable price, and haggle free! Professional and friendly staff! More

A1 service Jack is a the best car salesman I have ever delt with. I have purchased 6 vehicleso and they have all been the best experience. Zandra in finance is t Jack is a the best car salesman I have ever delt with. I have purchased 6 vehicleso and they have all been the best experience. Zandra in finance is the bomb. Nothing but A1 service More

New Vehicle Purchase Eduardo Padilla has taken care of me and my family for a few years. I am extremely grateful and for his professionalism and trustworthy. Dick Poe's st Eduardo Padilla has taken care of me and my family for a few years. I am extremely grateful and for his professionalism and trustworthy. Dick Poe's staff are very professional. More

Very friendly and helpful I purchased a 2013 Oscar Mike addition used Jeep from them and I was given an outstanding deal and even better service. They were very patient and hel I purchased a 2013 Oscar Mike addition used Jeep from them and I was given an outstanding deal and even better service. They were very patient and helpful. Amy questions I had were answered in a timely manner. I have never had problems with the service department when I've gone in for routine maintenance (oil filter change ect.). I would definitely recommend this dealership! More

Great Experience I purchased my sons first car at Dick Poe Dodge. My salesman was Jonathan, who worked with me, listened to what I was looking for and didn't BS me. I purchased my sons first car at Dick Poe Dodge. My salesman was Jonathan, who worked with me, listened to what I was looking for and didn't BS me. As a single mom not knowing a thing about cars I did not feel intimidated or taken advantage of. I will definitely be recommending and purchasing our families vehicles at Dick Poe. Thank you to Ms Martinez who made the financing seem easy and offered some great advice. More

Service Brought my Ram 3500 in for a "service 4x4" light that came on. I called for an appointment, they told me to bring it in at 0700 on a Thursday. I show Brought my Ram 3500 in for a "service 4x4" light that came on. I called for an appointment, they told me to bring it in at 0700 on a Thursday. I show up at the service dept at 0710 to find the place locked up and nobody inside the place. At 0715 a couple of the service writers finally open the place up totally ignoring me as I am waiting for them to check me in, one of them cussing at his computer calling it a xxx! After I am finally checked in "with the correct fault" written down the service writer tells me that he will call me when my truck is done sometime after lunch. At 530 that afternoon I have not heard from anybody and since they close at 6 I decide to call. My service writer was unavailable to take my call so I left him a msg to call me asap. The sorry xxx never called me to give me any update on my truck that I took in on THURSDAY, and by WED the next week some lady calls me to let me know that my truck is ready!!! I did actually get this guy on the phone on monday asking him to please keep me informed on what is going on, he obviously didnt give a xxxx about his customer and I felt that from the very first step into the service department. Poor " the worst" customer service I have ever had... More

Mediocre customer service after purchase. Avoid!! I have purchased an Impala at their store on March and it has been more than 4 months without the plates, which I paid for. Customer service is medioc I have purchased an Impala at their store on March and it has been more than 4 months without the plates, which I paid for. Customer service is mediocre and will not resolve the problem. A general manager that can never be found and employees who will make one excuse after another to avoid solving the problem. Certainly a lack of professionalism and a service that was paid for did not happen! More

Service Dept. I had tried to get my 2006 Jeep Grand Cherokee into you competitor on the east side for my recalls for months and could not get an appointment set. I I had tried to get my 2006 Jeep Grand Cherokee into you competitor on the east side for my recalls for months and could not get an appointment set. I called Mary at Dick Poe and she scheduled me in right away I couldn't believe it. My vehicle was in and out within an hour and a half. She demonstrated true customer service and when I'm in the market for service or a new or used vehicle Dick Poe Dodge will be where I will buy from. Great job, thank you. More