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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
June 29, 2020
I was very pleased by the way everything was handled in the repair of my vehicle. I had not used Dick Scott in a long time because the service department lied to me big time some years ago. the repair of my vehicle. I had not used Dick Scott in a long time because the service department lied to me big time some years ago. More
by coliseumdave
Verified CustomerEmployees Worked With
Jim McCloud
June 29, 2020
Easiest lease experience I've ever had! My lease was ending and the dealership I've leased through wasn't providing renewable lease options so just by chance we decided to stop by Dick Scott My lease was ending and the dealership I've leased through wasn't providing renewable lease options so just by chance we decided to stop by Dick Scott to see what cars were available. Jason Bone saw us, came out to see if we needed any help/info. He let us test drive an available Grand Cherokee and that was it, I wanted to lease that vehicle! All paperwork was completed electronically and Jason deliver the Jeep and took our Journey back for us! Minimal time spent in the dealership that was very much appreciated! More
by KHERR52
June 29, 2020
Service was great! Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anyth Great communication and easy to work with; service was timely and everything was communicated back to me so that I was never left in the dark on anything. More
by d4ford
Employees Worked With
Jim McCloud, Joe Nall, John Wentz
June 29, 2020
Daniel and all the team were helpful, attentive, and responsive, and made the car buying process go smoothly and well! I would recommend them and their services! responsive, and made the car buying process go smoothly and well! I would recommend them and their services! More
by SB141
Employees Worked With
Daniel Hawat
June 28, 2020
Left vehicle for a day & half of my work was done . Still have dropped door noticed once home 😡 The manager handling paperwork excellent ! not the service.dissappinted 😒 👎 have dropped door noticed once home 😡 The manager handling paperwork excellent ! not the service.dissappinted 😒 👎 More
by shayley7177
Employees Worked With
Jim McCloud
June 28, 2020
Nice and easy experience setting up appointment, vehicle drop off and pick up, and very quick turn around. Pleasant surroundings and people (Joe) were pleasant to work with throughout the process. drop off and pick up, and very quick turn around. Pleasant surroundings and people (Joe) were pleasant to work with throughout the process. More
by hutchinson.janet
Employees Worked With
Joe Nall
June 27, 2020
Nice and courteous team. Maintained CDC and state guidelines. Prompt response and service completed within the time committed. Vehicle was ready when I reached to pickup and touch less and quick paym guidelines. Prompt response and service completed within the time committed. Vehicle was ready when I reached to pickup and touch less and quick payment allowed me to get in and come out within minutes with no wait required. Good Job to the whole team. Thank you for taking care of Customer during this pandemic crisis. More
by Rajesh
Employees Worked With
Lady at the payment counter, prompt, courteous., Jim McCloud
June 27, 2020
The only dealer that I trust. Everybody is very friendly and I recommend Dick Scott for my jeep. The best service I’ve ever had compared to all other dealers and I recommend Dick Scott for my jeep. The best service I’ve ever had compared to all other dealers More
by pjrome52
Employees Worked With
Jim McCloud, Joe Nall, John Wentz
June 27, 2020
Service dept has a lot to be desired.Service mgr ruse, Service dept has a lot to be desired. Service mgr ruse, would hlep turned and walked away. Other service.employee just said cant look at your vehicle Service dept has a lot to be desired. Service mgr ruse, would hlep turned and walked away. Other service.employee just said cant look at your vehicle til next week. No help no explanation. The first time i came in for an oil change the service dept damage the truck and wouldnt take responsibility for until Mr Scott got involved. Sales person was good, but will never return for service. More
by trishg722
Employees Worked With
Dont know name, Joe Nall
June 26, 2020
Everytime we take our minivan into Dick Scott we end up with another problem or the orginal problem not being fixed. We were supposed to take our van on a road trip but had to rent a car because the van ca with another problem or the orginal problem not being fixed. We were supposed to take our van on a road trip but had to rent a car because the van came back with no air conditioning. We are frustrated and disappointed again More
by dentan
Employees Worked With
Joe Nall
