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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,369 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,369 reviews

August 23, 2018

Excellent Customer Purchase/Lease Experience Very professional and thorough. All employees were courteous Time usage was very efficient. Will come back and recommend to friends and family. More

by SMWALUKAS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Scott, Eric Roundy
Aug 31, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad you were provided with such excellent customer service and hope you enjoy your new vehicle!

August 23, 2018

Great dealership to get your car serviced. I've gone here probably 6 - 8 times since I bought my Challenger in 2015 for various things and every time the employees were very nice and helpful. T More

by Suzette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud, Rob Goodlow, Joe Nall
Aug 31, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear our playroom was able to make your wait as stress free and fun for your daughter as possible. We look forward to seeing you on your next visit with us!

August 23, 2018

Fair, No Pressure & Customer Focused I purchased another Journey and have always had the one I own now serviced at Dick Scott. Domeinc was down to earth, very accommodating, no pressure w More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow, Domenic Tucci
Aug 24, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Journey! We are glad to hear you were provided with such great customer service! We hope you enjoy your new vehicle and look forward to seeing you on your next visit with us!

August 22, 2018

Understanding prople Great sales person. Clean facility. Nice people in Setvice Frpartment. Every employee was friendly. Car and how it works was explained well to me. Pic More

by kvnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Marks, Joe Nall
Aug 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service! We hope you enjoy your new vehicle!

August 22, 2018

Good Selection of Cars salesman was respectful, knew a lot about the car I wanted to test drive and gave me lots of information on the car (car fax report, window sticker, More

by chargerlady
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Tucci
Aug 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We apologize for your inconvenience and take all comments and concerns seriously and will use them to improve our process moving forward. We are glad Domenic was able to find you another vehicle to fit your needs and budget! We hope you enjoy your new vehicle!

August 21, 2018

New ram I passed numerous dodge dealers to come back to dick scott because of Larry Welsh and as usual he was very friendly and helpful and I will continue to More

by tomscott68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and that Larry provided you with such excellent customer service! We look forward to seeing you on your next visit with us and hope you enjoy your new vehicle!

August 21, 2018

Too Busy, but Jim Nall was good I made an appointment on-line but had no idea that they ween't going to service my car. It was just to see me. I kinda wish they didn't have that opti More

by jacobhbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Goodlow, Joe Nall
Aug 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We are very sorry to hear you were not provided with the excellent customer service our dealership strives to show our customers. We take all comments and concerns seriously. Our Service Manager is aware of your experience and is working to address the concerns in your review. He can also be reached at 734-451-2110.

August 21, 2018

The service right up man Joe help me right away and got thin Great service friendly people found my truck online about two years ago at Dick Scott price came down to where I could afford the truck had a low mil More

by kevwojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Aug 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad you were provided with such great customer service and happy to have been able to help you with your truck purchase! We look forward to seeing you again on your next visit with us!

August 21, 2018

Better vists I have had better visits there but after a 3 hours of waiting the matter was resolved so based on other vists it was ok More

by michael.ephraim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Aug 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We apologize for your inconvenience and take all comments and concerns seriously and will use them to improve our process moving forward. We look forward to seeing you on your visit and exceeding your expectations!

August 21, 2018

Staff was very helpful all the times I have been their it’s always been fast. The writes are always willing to help when they can as well as the mechanics More

by MSLAY48240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah ashworth, Harley Wood, Butch Martin, Jim McCloud, Rob Goodlow, Joe Nall
Aug 22, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

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