Dick Scott Chrysler Dodge Jeep Ram

air conditioning repair I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general un I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general understanding of the repair process. More

Car sometimes stuck in 1st gear My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. More

Recall plus extra work I brought in my 2014 Journey because of a cruise control recall and asked Dick Scott service to check out new front end whining noises. Both front wh I brought in my 2014 Journey because of a cruise control recall and asked Dick Scott service to check out new front end whining noises. Both front wheel bearings and hubs needed to be replaced...all this at only 54,500 miles! Anyway, I was quoted $1177.00 I got the job done with quality Canadian made parts (no cheap Chinese parts) at my local mechanic for $650.00 the next day. Now, tell me where YOU would have gotten this work done? More

No doubt 5 star I’ve been using Dick Scott now for about 3 years! They have the friendliest staff always willing to help out!! Shout out to Jacin! He’s my dude, alway I’ve been using Dick Scott now for about 3 years! They have the friendliest staff always willing to help out!! Shout out to Jacin! He’s my dude, always looking out for my best interest and exceedingly helpfully and knowledgeable! Also Justin in finance, made our last transaction a breeze!! Thank you all! More

Service Excellent service took care of my car really fast with no appointment I would highly recommend this dealer for all my repairs In the future Excellent service took care of my car really fast with no appointment I would highly recommend this dealer for all my repairs In the future More

Lack of completion Took my car in for oil change and to have my turn signal checked out, while it was there also wanted a couple other things looked at. I had to call to Took my car in for oil change and to have my turn signal checked out, while it was there also wanted a couple other things looked at. I had to call to check status and was told they wouldn’t have it done until monday. They don’t offer courtesy cars you have to go down to the rental place down the road. I call Monday to follow up again, was told it would be 2-3 days for one part and 2-3 weeks for another. Get home and realize another issue was never even looked at because it had to do with body shop vs service center. It was there for a total of 5 days(of the days a Sunday) so 4 work days and the response I got was, I don’t think they looked at it. Shouldn’t the “service rep” make sure everything had been checked over before releasing a car?! Sad thing is we switched from previous service center to them because of reviews. So 5 days without my car and all I got was an oil change! More

New Lease Well after being ping-ponged around for a minute, I finally sat down with Jake. He was very laid back and made me feel at ease. The process can take i Well after being ping-ponged around for a minute, I finally sat down with Jake. He was very laid back and made me feel at ease. The process can take irritably long, but Jake kept me informed every step of the way. This is my second lease from here and I will continue to come back. The service department is friendly and takes care of you as well. Only four stars because I felt a little awkward in the beginning. Making an appointment and showing up at my appointment then being passed on to someone else because they had another appointment coming in. I knew I always wanted a Jeep, other than that I have no inscentive (I come from a Ford family) I don’t get any major discount I go because I love the product. Buying a car is like buying a lifestyle. In the end I got the car I wanted and am enjoying every mile of it. Thank you Jake and Dick Scott Dodge crew! More

Warranty I had a big repair under warranty at 21,000 miles the dealer did a good job and I appreciate Chrysler adding two years to my warranty to make sure thi I had a big repair under warranty at 21,000 miles the dealer did a good job and I appreciate Chrysler adding two years to my warranty to make sure this new part is covered under warranty More

Jacin Lohman is awesome! Dealer experience amazing! From the time I walked in I felt at home. Entire staff including Jacin Lohman, are amazing. A great experience! Thanks again for making me feel at hom From the time I walked in I felt at home. Entire staff including Jacin Lohman, are amazing. A great experience! Thanks again for making me feel at home. More

Recall work Very helpful in getting my vehicle in & when needed to call the rental service to get me on my way. My service tech was very nice & friendly. The serv Very helpful in getting my vehicle in & when needed to call the rental service to get me on my way. My service tech was very nice & friendly. The service center even offered breakfast snacks. Very nice. Thank you, More