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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,392 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,392 reviews

April 02, 2018

I wanted a 1500 Regular Cab 5.7 4x4 not a unicorn Because nobody buys a regular pick up anymore I had to order the truck. It took longer than estimated for the truck to come in, a month longer. When More

by VTs new Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddison Prether
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad Maddison was able to provide you with excellent customer service. We do apologize for the delay in deliver, but are glad to hear that you are happy with your new truck and hope you enjoy it for many years to come!

April 02, 2018

Fantastic, fast, polite! From the moment I called (and I had called several places) Rob in Service, was kind, patient, helpful and extremely courteous. I needed new tires for More

by KARENIMPROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow (in Service)
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to have had the opportunity to earn your business! We are glad Rob was able to make your service visit easy and provide you with such excellent customer service! We look forward to seeing you again on your next visit with us!

April 02, 2018

Rob was the best Hi my name is Thomas Biggs on 3/31/18 around 11am, I was having some serious problems going on with my car. At the time this was going on I was very v More

by mrtbiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are glad to hear that Rob was able to make a stressful situation less overwhelming and provided you with such excellent customer service! We look forward to seeing you on your next visit with us!

April 02, 2018

GREAT PARTS DEPARTMENT THE BEST PARTS DEPARTMENT AROUND GREAT CUSTOMER SERVICE GREAT TECHS ALWAYS CLEAN AND QUICK TURN AROUND DID I MENTION WHAT A GREAT PARTS DEPARTMENT THE More

by MIKETORRES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McCloud
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are glad to be able to provide you with such excellent customer service!

April 02, 2018

Uconnect Fix Professional service, fast repair. Jim is a credit to your team. Will return for service next time. Would recommend. Ucconect died during update and w More

by mkenhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Jim was able to make your service visit easy and efficient!

April 01, 2018

Outstanding service, exceptional service team! This facility is outstanding, they provide you first-rate service, excellent communication, and keep you informed every step of the way. No surprises More

by jwmagnusson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with such excellent customer service! We look forward to seeing you on your next visit with us!

March 31, 2018

Simple check up turned into them having my Jeep for a month. I went in for an oil change and check up. Ended up being a transition adjustment. Larry was impossible to get an answer from and never returned calls. More

by brettmontgomery167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Welsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. Our Service Director has been made aware of your experience in hopes to rectify the situation.

March 31, 2018

I was highly impressed with customer service received. I felt welcome and receptive from the service center staff when I arrived for my scheduled vehicle repair appointment. Kyle Comstock, called and kept More

by gaguwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear Kyle provided you with such excellent customer service during your visit with us!

March 30, 2018

quick professional service I was greeted promptly and professional. My vehicle was taken care of and ready within the time frame quoted. The waiting area was clean and pleasant More

by devria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear your were provided with great customer service and were satisfied with your overall experience at our dealership!

March 30, 2018

Experience with leasing cars. I leased two new compass Jeeps. I have been leasing from this dealership for the last 10 years. I have leased a total of 12 cars so far. My experience More

by IMADYBAKKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack McKenna
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeeps! We are glad to hear that Jack and our Sales Team provided you with excellent customer service! We hope you enjoy your new Jeeps and we look forward to working with you again in the future!

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