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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,598 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,598 reviews

October 15, 2026

Bailey was great. Followed up but was not pushy. Found the perfect car for me! More

by k9lynn69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Our team is pleased Bailey could help you find the perfect new Jeep Cherokee while ensuring follow-up felt respectful. Your five-star review and kind words mean a great deal to us. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 12, 2026

I called for an oil change appointment , only to find out there was a tire rotation to be done as well. I wasn’t aware they do them each oil change . I was told it would take about an hr and 10 minutes , was More

by foxtrot294
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fischer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Scott

October 10, 2026

Couldnt have asked for a better experience. Bailey was fantastic and I knew he really wanted to get me a good deal and the vehicle I required. The whole process seemed to be perfect! More

by Spencehoffman916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Your mention of Bailey’s dedication reflects how our sales team focuses on finding the right vehicle and deal for each customer. Knowing the whole process felt perfect means a lot to our team. Congratulations on your used Jeep Compass, and enjoy every drive! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 05, 2026

Easy to schedule appointments online. Prompt service. Shuttle was also on time to Pick me up. More

by Abhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Your note about easy online scheduling and a timely shuttle for your Pacifica’s service means a lot to us. Thank you for the five-star rating! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 05, 2026

The service area was very attentive and helpful. As a Stellantis employee it was good to see the care the service group gave to not only me but all the customers. I had a few discussions with custom More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them were 5 stars
Oct 05, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Your note about our service area’s attentiveness and helpfulness highlights how our team aims to support every customer. Our service team is pleased we could provide that level of care during the service on your Jeep Grand Cherokee. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 02, 2026

Looking out for my interests was paramount and achieved. Ali is an attentive and knowledgeable and a pleasure to work with More

by frazbower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Alettabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Our team enjoyed assisting you with the purchase of your Chrysler Town & Country. Your recognition of Ali’s attentiveness and expertise means a great deal to us. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 01, 2026

They did everything in their power to make sure i could leave with the vehicle i came for. Their patience and persistence paid off in my favor More

by teecollins82
Recommend Dealer
Yes
Employees Worked With
Jamal Chakkour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Chakkour
Oct 02, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 25, 2026

Took my vehicle in quickly. Assessed and suggested the required changes. Very professional. Would recommend anytime. More

by Nithin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Our service department was pleased to get your Jeep Grand Cherokee in quickly and provide professional assessments and recommendations. Knowing you’d recommend us anytime means a lot to our service team. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 25, 2026

Came in for tires and a check engine light mr. Fisher explained the problem and solution and got my car back to me in a timely manner. Even had a shuttle to take me back and forth to the dealershi More

by Alfqahaniehah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Your mention of our shuttle service and timely repair highlights how our service department aims to support you. We’re pleased we could diagnose and fix the issue on your Jeep Wrangler 4xe quickly. Knowing we’ve earned your lifelong loyalty means a great deal to us. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 24, 2026

They claimed mopar needed more personal info but when contacting mopar myself they didn’t need what dealership claims they wanted More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack
Sep 26, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We apologize for any frustration this situation may have caused. In some cases, additional information may be requested as part of a dealership's process to assist with a claim or inquiry, even if it is not ultimately required by Mopar directly if we are contacting Mopar on your behalf. We appreciate you sharing your experience and will use your feedback to help improve communication going forward.