
Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Brought my 2011 Durango in for oil change and vibration at highway speeds. Thought I had a coupon for a free oil change. Bryan explained about a Valvoline service reminder program I'm signed up for and tha at highway speeds. Thought I had a coupon for a free oil change. Bryan explained about a Valvoline service reminder program I'm signed up for and that the service that would have covered the oil change had already been performed. All was well with that, I finally understood, and I don't think I was a jerk or anything, but Bryan seemed a bit put out, short, and sort of crabby. That is not my usual experience with him, but I certainly felt like I was putting him out. Orher than that, the vibration is gone, my oil changed, and all is well More
My overall impression of the service I recently received is GREAT! Bryan templeton was very courteous, friendly and knowledgable. When the time comes for a potential pay increase I would highly recommend hi is GREAT! Bryan templeton was very courteous, friendly and knowledgable. When the time comes for a potential pay increase I would highly recommend him. I asked to be shown the defective parts from my vehicle and he made them readily available. Also, thank you for cleaning my car prior to returning it to me. More
I had an incredible car buying experience at Dick Scott. Jacin was amazing! Even financing the car was fun, who EVER gets to say that :) It was a short enjoyable process.. will definitely buy my next van Jacin was amazing! Even financing the car was fun, who EVER gets to say that :) It was a short enjoyable process.. will definitely buy my next van from Dick Scott! More
Dan was wonderful dealing with. The mechanics are the ones I have a problem with. Brought car in for warning light coming on and car not excilerating properly. Mechanics couldn't find anything wrong and ones I have a problem with. Brought car in for warning light coming on and car not excilerating properly. Mechanics couldn't find anything wrong and tried to send me on my way. I didn't even get out of the parking lot and the warning light came on and car started shaking. Ran back into service department were Dan jumped right in, gave me rental and assured me they would fix it. Still waiting, and hoping. More
Very helpful. They told me they could fix my car in a couple of hours, and when I made the appointment, I was told it would take longer. They gave me a free rental for the inconvenience. Very friendly. couple of hours, and when I made the appointment, I was told it would take longer. They gave me a free rental for the inconvenience. Very friendly. More
Awesome experience with Bryan Templeton, would work with him again! He was professional, polite and kept me informed on the process. He did what he said that he was going to do! him again! He was professional, polite and kept me informed on the process. He did what he said that he was going to do! More
Lindsey Burns was polite and helpful. Our total time at this dealership was spread over 2 days that totaled to about 2 hours! We would have completed everything in one day, but we wanted to 'sleep on it' f this dealership was spread over 2 days that totaled to about 2 hours! We would have completed everything in one day, but we wanted to 'sleep on it' for a night. When we returned the next day after making our decision, it took about 45 minutes to sign the paperwork, receive the keys and shake hands. There was no pressure from Lindsey or from the finance dept. They offered to sell us a service contract and explained what it was about, other than that, no pressure, no sales tactics and no fee's slipped into the paperwork last minute either. In a nutshell, the traditional car salesperson tactics were absent at Dick Scott. It is always a good idea to do your homework before making any big purchase, but we we're not rushed, hurried nor given the run around. More
This is the 3rd vechicle I have bought from this dealership and all of my purchases have been above board. I have dealt with the parts dept. since 1998 and have to say that too have one of the best dealership and all of my purchases have been above board. I have dealt with the parts dept. since 1998 and have to say that too have one of the best parts managers in the business, I would like to thank Kent Linden for all the hep over the years. I would also like to thank Jason Scott ,Jacin Lohman, Eric Roundy for the help they provided with my new car. I would also like to thank Harley Woods in Service and the Mechanics Ron and,Moe. I would reccomend this dealership for all your Dodge needs or new or used car pusrchase thanks charles Minzey More
I exressed my overall positive rating of Dick Scott Dodge Ram due to the following factors: I have been a customer for approximately eight years. I have akways bee treated very courteously and professionally Ram due to the following factors: I have been a customer for approximately eight years. I have akways bee treated very courteously and professionally. All of their work has been completed thoroughly and on time and my questions answered to my full satisfaction. Over the years Harley Wood has been very courteous and Bryan Tampleton has been most helpful in answering any questions that I've had. Richard Perfetto More
Excellent experience. Dan was very helpful and understanding on my needs to find the right vehicle with a difficult trade-in issue. He really went to bat for me and got me an excellent deal for t understanding on my needs to find the right vehicle with a difficult trade-in issue. He really went to bat for me and got me an excellent deal for the vehicle I wanted. More