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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,556 reviews

July 30, 2020

Great Salesmen He worked with us he was patient. Will only come to him from now on. Will be referring friends and family. Best Salesman there More

by Tyrawilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hawat
Jul 30, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Tyra, thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 29, 2020

They were very helpful.. love dick scott dealership, been going there for years and Larry was always my sales person and he is so wonderful... More

by PRINCESSJ31883
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Jul 29, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to Dick Scott Chrysler Dodge Jeep Ram. We're glad to hear that Larry was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 28, 2020

Awesome support. Daniel H. Best of Best. Spent countless hours with me. Set me up with what looking for. He is sincere, trustworthy caring. Thank you "D" More

by sunshinetreefrog14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hawat
Jul 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad Daniel was able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 27, 2020

Great buying experience I have now leased more than 10 vehicles from Dick Scott CDJR in the last 10 years. They are a true class act and always make me feel welcome and try More

by jdindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter, Sherita Mayes
Jul 28, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Sherita here at Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 27, 2020

They’re always helpful. They’re honest in their dealings and will give the information you need to make good decisions without forcing you into a poor situation. More

by Avan13
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Perez, Justin Baxter
Jul 27, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 24, 2020

Larry Welsh was a true professional in assisting me with the purchase of my new Ram truck. He was very helpful in presenting all the various packages, options and pricing. More

by K.DEPOY
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Jul 24, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Larry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 23, 2020

Top notch from start to finish This is my fourth vehicle through Dick Scott and salesman Larry Welch , he had the truck I was looking for ready for a test drive quickly with all the More

by GEORGE.GLOBKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Jul 24, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us. We are glad Larry provided you with the best experience and customer service! We hope you love your new vehicle!

July 23, 2020

Super fast process. About 20 minutes from the time I walked in to the time I walked out with a new 2020 Pacifica. Did the credit application online before I arrived. Ricky Perez is the man! Got me the p More

by CUFF_27
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ricky Perez, Justin Baxter
Jul 24, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Pacifica! We are glad to have made your purchase experience so quick and easy. We hope you enjoy your new Pacifica!

July 21, 2020

I purchased my 2020 jeep wrangler in March. At the time the vehicle hesitated a little on acceleration. I was told it was due to the fact that it was learning my driving habits. After 3500 miles it never g More

by terrylhicks2003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Bone, Jim McCloud
Aug 08, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Our goal at Dick Scott Chrysler Dodge Jeep Ram is complete satisfaction and exceptional service to all customers. We are very sorry to hear you feel you were not provided with the excellent customer service our dealership strives to show our customers. We take all comments and concerns seriously and our Service Manager is looking into the concerns in your review. Regards, Jason Scott

July 21, 2020

overcharged and made up price for an oil change. I will go back to my original Jeep dealer. Oil change is 23.95 full service. Dick Scott charged $45 with no justification after charging me over $100. More

by jeep
Price
Recommend Dealer
No
Employees Worked With
n/a
Aug 07, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We are sorry to hear you were not completely satisfied with your visit. At Dick Scott Chrysler Dodge Jeep Ram, our goal is complete satisfaction and exceptional service to all customers. We apologize for your inconvenience. We take all comments and concerns seriously and and have brought your concerns to the attention of our Service Manager. Jason Scott

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