Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,556 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,556 reviews
July 09, 2020
Both Brad and Lori were wonderful to work with and very responsive. They always made time to answer any questions I had. I will definitely use Dick Scott Collision in the future. responsive. They always made time to answer any questions I had. I will definitely use Dick Scott Collision in the future. More
by AMYX
Verified Customer
July 08, 2020
My experience with Dick Scott Chrysler Dodge Jeep Ram was great! Marcus and justin were very helpful in the purchasing process and made sure everything went smoothly. great! Marcus and justin were very helpful in the purchasing process and made sure everything went smoothly. More
by RICEMAT3
July 08, 2020
Easy and Fast Warranty Repair My Jeep Windshield was replaced from warranty with no problem or fuss. Collision center service was fast and friendly. No complaints and would recomme My Jeep Windshield was replaced from warranty with no problem or fuss. Collision center service was fast and friendly. No complaints and would recommend to others. More
by Andrew
Employees Worked With
July 06, 2020
Lack of follow-up There was a big service gap between our initial appointment and the follow up. The website service scheduler does not work. I ended having to call t There was a big service gap between our initial appointment and the follow up. The website service scheduler does not work. I ended having to call to schedule an appointment. Our simple service required a part with a few day lead time so we took our car back home to wait for the part to come in. No one ever called us to say the part arrived. We again tried to use the website service scheduler to schedule a follow up appointment - again it didn't work. Frustrated we dropped off the car for service unscheduled. We expected not to be serviced immediately however it would be so much better if the service person would just be upfront and say, we are booked and we won't be able to get the car serviced for 5 days. This is unpleasant news but allows us to plan instead we got bland "someone may get a chance to look at it today but for sure tomorrow" and then we have to call back the next day to get the same routine answer. We get you are busy but please be more conservative on when the car will be done. More
by npulick
Employees Worked With
Jim McCloud
July 04, 2020
Professional fast reliable This service center always does a great job, takes care of any situation I have need of They are fast reliable and always friendly Even the teleph This service center always does a great job, takes care of any situation I have need of They are fast reliable and always friendly Even the telephone operator is cordial More
by gailpreston
July 03, 2020
Good experience Great service. Will do it again. A pleasure to do business with, especially Joe Nall.I won't go anywhere else for my G.C.SRT Great service. Will do it again. A pleasure to do business with, especially Joe Nall.I won't go anywhere else for my G.C.SRT More
by BACDOCMILLER1
Employees Worked With
Joe Nall
July 03, 2020
I am 100% satisfied with the service I received at Dick Scott. I’ve went to several deals on Thursday and everyone turned me away the food folks at Dick Scott Danny and Jerry specifically they made sure I Scott. I’ve went to several deals on Thursday and everyone turned me away the food folks at Dick Scott Danny and Jerry specifically they made sure I got the car I wanted and big shout out to Danny he did everything in his power to make sure I was satisfied and I will be a return customer and will be sending my friends and family to him as well More
by ericdjackson313
Employees Worked With
Domenic Tucci, Daniel Hawat, Jerry Walter
July 03, 2020
I have leased 3 cars from this dealer.Holly is an I have leased 3 cars from this dealer. Holly is an excellent sales person. Last service was a little disappointing. Freon top off took 2 days with I have leased 3 cars from this dealer. Holly is an excellent sales person. Last service was a little disappointing. Freon top off took 2 days with an appt. More
by ntassoni
Employees Worked With
I believe it was Jim though not 100% sure., Jim McCloud
