Dick Scott Chrysler Dodge Jeep Ram - Service Center

oil change this dealership was very clean, staff very pleasant and friendly. Easy to make an appointment for service. Will take my car back to Dick Scott Chrysle this dealership was very clean, staff very pleasant and friendly. Easy to make an appointment for service. Will take my car back to Dick Scott Chrysler Dodge Jeep Ram for service. More

I received good service from Jim and was in and out of the dealership as told, which was 45 minutes to an hour. The guests lobby could improve. the dealership as told, which was 45 minutes to an hour. The guests lobby could improve. More

Misleading. Oil change quote and what I paid where $20 different. Was told “shop fees” where why. Looking for a new place for maintenance needs. different. Was told “shop fees” where why. Looking for a new place for maintenance needs. More

Hi, I just purchased a used Jeep Wrangler and I think I am getting this survey in error. Can someone contact me an let me know what service was recently provided? Brent Mikulski 313 770 3028 Brent_mikul am getting this survey in error. Can someone contact me an let me know what service was recently provided? Brent Mikulski 313 770 3028 Brent_mikulski@yahoo.com Thank you! More

oil change Oil change was done well, but oil change alarm was not reset. Now we have a constant alarm and we'll have to come back. Oil change was done well, but oil change alarm was not reset. Now we have a constant alarm and we'll have to come back. More

I travel from Walled Lake to this dealership because I don’t need an appointment for an oil change here. I was disappointed that the oil change guy didn’t replace my old sticker. However, manager Joe is don’t need an appointment for an oil change here. I was disappointed that the oil change guy didn’t replace my old sticker. However, manager Joe is mailing me the new one. I like that they wash the car following the service. More

Great dealership, Great Follow up I had warranty work done on my truck at Dick Scott. The service was done quickly! The problem was fixed 100%. Alison gave me a follow up call asking a I had warranty work done on my truck at Dick Scott. The service was done quickly! The problem was fixed 100%. Alison gave me a follow up call asking about the service I received the next day and was extremely friendly! Great dealership, I highly recommend it! More

Service Department Overpriced! I am a long time customer to Dick Scott. Always very pleased with my new car experience there. However, yesterday I took my 2015 Jeep Cherokee to the I am a long time customer to Dick Scott. Always very pleased with my new car experience there. However, yesterday I took my 2015 Jeep Cherokee to the service department because my engine light came on and it was running sluggish. I was told this morning that one of my cylinders was misfiring and I needed a new coil and a tune up. Okay, sounds reasonable. $783! Seriously! The coil was less than $100. Apparently the price of a tune up is well over $400 these days! I about fell of my chair. I will still buy new vehicles from Dick Scott, but I'm going to think twice about getting service done there. That's a ridiculous price for a tune up. More

Great experience using Joe Villeneuve in Service department I used Joe Villeneuve for the first time last week when I needed an oil change and tire rotation. He made my visit quick and easy. He know exactly wha I used Joe Villeneuve for the first time last week when I needed an oil change and tire rotation. He made my visit quick and easy. He know exactly what he was doing and his experience in the auto industry clearly showed. He puts the customer first and takes pride in his work. More

Dishonest The service center at this dealership is horrid. The “work” done is pitiful and had to be redone by another shop. Other work that they were hired to The service center at this dealership is horrid. The “work” done is pitiful and had to be redone by another shop. Other work that they were hired to do was not done at all. The service manager Chris and the owner Jason Scott do not care how or if their customers are being helped. Should you choose this dealership, you will be lied to. My experience with Dick Scott was shameful. More