Dick Scott Chrysler Dodge Jeep Ram - Service Center

Very unsatisfactory. Brought vehicle in at 10 am and heard nothing all day long. I called twice and had to leave messages. Finally was told vehicle had to be left overnig Brought vehicle in at 10 am and heard nothing all day long. I called twice and had to leave messages. Finally was told vehicle had to be left overnight. I got no satisfaction until I spoke with Sarah. She was the only person who showed any concern for me. The next day, I got a call from Jason at 10:30 am that the car was ready and was given the shocking news that it would cost me $2,030 to replace my radio. I told him, no thanks, I cannot afford that kind of money to replace a piece of junk with another piece of junk. When I arrived at 2:30 pm at the cashiers office the paper work was not ready. Thanks to Jim McCloud things got straightened out and the charge of $139 was reduced to $89.95 with a $10 coupon. More

bad place very bad place to visit couldn't even put full review in trust me they are messed up will not go there ever again period very bad place to visit couldn't even put full review in trust me they are messed up will not go there ever again period More

Recall of parts Great service by all people I came in contact with. I also appreciated the car wash at the end too. Thank you again, Dick Scott Dodge! Great service by all people I came in contact with. I also appreciated the car wash at the end too. Thank you again, Dick Scott Dodge! More

Jeep. Recall and Service Excellent. That’s 2hy I go to this service center. I was a walk-in. Took me right away and was out under the estimated time Excellent. That’s 2hy I go to this service center. I was a walk-in. Took me right away and was out under the estimated time More

Service Great service and friendly staff. Had an oil change and tires rotated on my 2010 Commander. 150,000 miles thanks to the service and care that the Dick Great service and friendly staff. Had an oil change and tires rotated on my 2010 Commander. 150,000 miles thanks to the service and care that the Dick Scott dealership has given me over the years. Thank you. More

Terrible After 2 weeks and over $900.00 my truck is still not right. Jim McCloud on at least 3 occasions did not return my phone calls. When I tried to compl After 2 weeks and over $900.00 my truck is still not right. Jim McCloud on at least 3 occasions did not return my phone calls. When I tried to complain to the service he would not let me speak. He said "I KNOW ALL ABOUT THE SITUATION." I was never given the opportunity to inspect my old parts (Per state law) After over 20 years of driving Ram Trucks, how I was treated is making me consider going to FORD More

Great and courteous service with friendly and professional type of attitude making you feel as though you are really being taking care of and that you will and courteous service with friendly and professional type of attitude making you feel as though you are really being taking care of and that you will get great service with no added on or unreasonable repairs. More

Service dept. Went in to service department without an appointment for an oil change and tire rotation. Very efficient and friendly. Took my vehicle right away and Went in to service department without an appointment for an oil change and tire rotation. Very efficient and friendly. Took my vehicle right away and called me when it was finished, even washing my vehicle for me. Great service. Thank you. More

oil change.asked questions about software updates had oil change ready as promise. ask questions about software updates to upgrade map. that was a bit confusing as Chrysler told me I could get a updat had oil change ready as promise. ask questions about software updates to upgrade map. that was a bit confusing as Chrysler told me I could get a update to get a update on navagationmaps. More

Many positive experiences with Dick Scott Service Dept. Really nice and professional people overall, a multitude of great experiences over a decade and with different departments involvement. We come back Really nice and professional people overall, a multitude of great experiences over a decade and with different departments involvement. We come back for a reason.... Jamie Georgeson More