Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
608 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Fast oil change Stopped in for a quick oil change after work. Done and on my way in 30 minutes! The service tech was very friendly and let me know that he checked all Stopped in for a quick oil change after work. Done and on my way in 30 minutes! The service tech was very friendly and let me know that he checked all my cars fluids. Thanks guys! More
Very friendly Rob was very friendly and knowledgeable. I was given timely updates on the progress of my service. The rental through enterprise was also very quick a Rob was very friendly and knowledgeable. I was given timely updates on the progress of my service. The rental through enterprise was also very quick and convenient. More
Great experience! I had a great experience. The service was efficient, returning my car ahead of the expected time. All necessary repairs were made and recalls taken I had a great experience. The service was efficient, returning my car ahead of the expected time. All necessary repairs were made and recalls taken care of. I have no complaints. More
Needed my air-conditioning! Joe is the best service man l ever had. He was friendly and helpful. I would recommend him to others.will come back there for service anytime. Joe is the best service man l ever had. He was friendly and helpful. I would recommend him to others.will come back there for service anytime. More
My experience was good Duck Scott is a excellent dealer to do service with, but their cost is very high!! Prices too much...They need to be more flexible when you come in fo Duck Scott is a excellent dealer to do service with, but their cost is very high!! Prices too much...They need to be more flexible when you come in for some of the repairs to be done. More
Not enough interaction when it came to checking out When I arrive to the service department I wasn't greated frist. Second : when my car was completed the paperwork that tells me about my vehicle was no When I arrive to the service department I wasn't greated frist. Second : when my car was completed the paperwork that tells me about my vehicle was not explained to me "I had ask the young man". And last not very friendly. More
Oil change and tire rotation Service department is very professional and i love that that get you in and out pretty quickly where other places I have been hold you captive - last Service department is very professional and i love that that get you in and out pretty quickly where other places I have been hold you captive - last oil change at another dealership was 3 hours. Thank you for taking in to conseration that others have things to do also. Recommend you highly:) More
Expeditious Service The staff took care of my requests and other items that were due. Very professional staff. Nice breakfast while waiting. I recommend this service depa The staff took care of my requests and other items that were due. Very professional staff. Nice breakfast while waiting. I recommend this service department. More
General periodic maintenance For doing a simple oil change and tire rotation, I expect that the socket for the locking lug nut would have been replaced in my vehicle and that the For doing a simple oil change and tire rotation, I expect that the socket for the locking lug nut would have been replaced in my vehicle and that the dash notice for "requiring an oil change" would have been properly reset. Lack of attention to details. More
Went in for oil change, left with two large dents Immediately seen two quarter sized dents in my car as I was walking to it to leave. They kept saying it didn’t happen there, but I know for a fact tho Immediately seen two quarter sized dents in my car as I was walking to it to leave. They kept saying it didn’t happen there, but I know for a fact those dents were not on my car prior to arriving for my oil change. Very rude and unprofessional to accuse me of lying and not even offer to ask the man who did the oil change and car wash what might have happened. I am beside myself that this happened and how they handled it. They finally agreed to call their dent guy next week, but one of those dents is on the beauty line. 😞 More