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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.3
600 Reviews

600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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December 10, 2011

Thank you for a very timely oil change and tire rotation. Your service rep was polite and informative. I would recommend free tire rotation for customers who have purchased their vehicles from you. More

by rshufeldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
December 10, 2011

My visit to this dealership was not planned but they took care of the problem with my Jeep in the most professional and expeditious manner. Alan is a kind and knowledgeable service rep and I would recommend More

by martini10
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Alan (Service Rep)
December 10, 2011

This Dealer is a Bench mark for Dodge. Customer Service was exceptional!!.. When I brought my Dodge Challenger in for service, Darrell made sure every issue was covered and taken care of including making s More

by HD fatboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Scott
December 08, 2011

oil change with reward points very satfied! they seemed busy and said it might take 45 min but they had my car back in 30 min. More

by wirwinjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jason scott
November 30, 2011

I would expect more 'red carpet' service when dealing with a dealership. Perhaps an overall inspection and topping off of fluids or similar. I knew I would spend $1,000+ no matter what because I chose a More

by lsiedell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
November 23, 2011

From the first phone call inquiring about pricing all the way to when I picked up my vehicle, the service I received was fabulous. Darrell Scott was very knowledgable and courteous. I felt the price was fa More

by 3xacharm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Scott
November 22, 2011

I dropped off my Jeep for service at 7am without an appointment and was promptly written up. I used the convenient dealer shuttle to get home. Harley called me back around 2pm in the afternoon with an More

by smokey77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Wood, Harley Wood
November 05, 2011

despite the confusion with construction i drove into the service garage with no hassle and was promptly written up. surprisingly it didn't take very long for them to call and tell me my vehicle was ready. t More

by papion
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
darrell scott
November 04, 2011

They held my car for 2+ days. They could not replicate the problem so no repair was done. There was no cost for which I was happy. My unhappiness stems from the fact that they called once to tell me that More

by sbolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl
October 27, 2011

My 2007 Jeep Wrangler was going through an excessive amount of oil. I was adding a quart of oil every 750 miles. Mike Torres, in the service department, suggested starting an oil consumption test. Af More

by clintsmiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres, Harley, Harley Wood
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