Dick Scott Chrysler Dodge Jeep Ram - Service Center

Customer service was excellent, was treated with respect and staff was generally concerned about my situation. Pleasant not fake, and kept me informed of the process and progress of my auto service. I wil and staff was generally concerned about my situation. Pleasant not fake, and kept me informed of the process and progress of my auto service. I will continue to utilize Dick Scott, because I TRUST their services and staff. More

Used Dick Scott Collision to repair my 2010 PT Cruiser. (Some ditz backed into me.) I took it in, they ordered parts, received them the next day, and had it repaired overnight. Excellent job, no trace of (Some ditz backed into me.) I took it in, they ordered parts, received them the next day, and had it repaired overnight. Excellent job, no trace of the accident, looks great. They also detailed the entire car. I am just thrilled with the result. More

Staff was very friendly and informative. They provided expedieted service while keeping us informed. Overall, the experience was great and I would recommend this dealership to my friends and family. Th expedieted service while keeping us informed. Overall, the experience was great and I would recommend this dealership to my friends and family. Thanks More

My trip to Dick Scott's auto dealership was to assess and repair damage to under carrage panels, located beneath the engine bay, on my 2005 Dodge Magnum. The shop manager, Rick, quickly noted the problem ar repair damage to under carrage panels, located beneath the engine bay, on my 2005 Dodge Magnum. The shop manager, Rick, quickly noted the problem area and identified the parts needed for the fix. Parts were ordered an appointment was made the repair was performed and I was on my way for a reasonabel charge. All the staff were polite and professional during my brief visit. More

I brought my vehicle in to the collison shop for repairs. I explained how I was paying for the repairs out of my own pocket. I was concerned about the price of having to rent a car to get back and forth to w I explained how I was paying for the repairs out of my own pocket. I was concerned about the price of having to rent a car to get back and forth to work. Pam at the collision shop referred me to Enterprise, which worked out great. Rich accomidated me by having a 'rush' put on the repairs, so I wouldn't have to be out a lot of money on a rental. The overall experience was great. I will not go anywhere else! Not to mention, this was (by far) the cheapest estimate I received for the repairs......I had 3 total. Great job!!! Thank you!! More

I took my vechicle to this dealership on 10/2011 because my car died. The service guy asked what happened, and I told him, "All of a sudden my power steering went and then my car died." It ended up being my car died. The service guy asked what happened, and I told him, "All of a sudden my power steering went and then my car died." It ended up being my fuel sensor, but they charged me twice because they said they had two different problems - power steering and car dying. I paid $160 to get it out with no work done. Everyone said it's a given the power steering goes when the car dies - it's only one issue. Icing on the cake was when I asked if they could patch the tire while it was there, and they told me there was nothing wrong with it, they just put air in it. I took it to Belle Tire from there and they patched my tire - due to a nail. Seriously - you can't even identify a nail in a tire! Then they sent a survey to my house saying that if I had any problems to contact the dealership and not fill out the survey. I did that, Joe Prokes called me back and said he would refund the money, but won't return any calls. Needless to say, my money was never refunded. I would not recommend this dealership to my worst enemy!!! More

I have been very pleased with the service advisor, Allan Martich, and being able to get any and all service on my Chrysler Minivan done. The service department has always been great in all my service needs Martich, and being able to get any and all service on my Chrysler Minivan done. The service department has always been great in all my service needs and I am very pleased with their performance. I can truly say the dealership service dept. is easy to recommend to anyone I know...... More

Thank you for a very timely oil change and tire rotation. Your service rep was polite and informative. I would recommend free tire rotation for customers who have purchased their vehicles from you. Your service rep was polite and informative. I would recommend free tire rotation for customers who have purchased their vehicles from you. More

My visit to this dealership was not planned but they took care of the problem with my Jeep in the most professional and expeditious manner. Alan is a kind and knowledgeable service rep and I would recommend care of the problem with my Jeep in the most professional and expeditious manner. Alan is a kind and knowledgeable service rep and I would recommend him and Dick Scott Chrysler dealership to everyone. Thank you Alan for all your assistance. More

This Dealer is a Bench mark for Dodge. Customer Service was exceptional!!.. When I brought my Dodge Challenger in for service, Darrell made sure every issue was covered and taken care of including making s was exceptional!!.. When I brought my Dodge Challenger in for service, Darrell made sure every issue was covered and taken care of including making sure I had a ride to work. Keep up the Great work!. I will be a returing customer. Thank you. More