Dick Smith Ford of Columbia

Our family just adore Tyler. His professionalism and customer service skills are awesome. The took care of our car, our need, and made sure that we were conveniently take care His professionalism and customer service skills are awesome. The took care of our car, our need, and made sure that we were conveniently take care of. He and our Mache E mechanic were on point and made sure we were not overcharge and they delivered. Thank you both so much!!! More

Friendly, helpful, respectful and good at your job. Clean facility is a huge asset. Service writers present a caring attitude Clean facility is a huge asset. Service writers present a caring attitude More

Disappointed when I was quoted a battery replacement for $249 that ended up costing nearly $400. $249 that ended up costing nearly $400. More

The Service Department texted me as a reminder that service was due. An appointment was made promptly, service was completed timely and to my satisfaction. My Service Advisor Tyler was outstanding and service was due. An appointment was made promptly, service was completed timely and to my satisfaction. My Service Advisor Tyler was outstanding and kept me updated on the progress. After service my car was delivered to my home. Overall it was a wonderful experience. More

Best service department in south Carolina . Very knowledgeable, very courteous . Great group of service technicians . Very knowledgeable, very courteous . Great group of service technicians . More

Service adviser was very upfront and professional in letting me know what needed to be done to get my truck back on the road. The work was completed quickly. letting me know what needed to be done to get my truck back on the road. The work was completed quickly. More

The Best service experience i have ever had India was Outstanding in every manor! Thank you! Outstanding in every manor! Thank you! More

Great people and great service I can't recommend Tyler enough as an advisor, he's down to earth and knowledgeable on any questions you may have. enough as an advisor, he's down to earth and knowledgeable on any questions you may have. More

I was very pleased with the salesperson I work with in purchasing the vehicle from Dick Smith Ford. I would purchase another vehicle from them in the future. purchasing the vehicle from Dick Smith Ford. I would purchase another vehicle from them in the future. More

My daughter’s 2018 Ford Focus driver’s clutch broke and had to be towed to Dick Smith’s Ford in Columbia SC. I was out of town working when this happened. The repairs for this was a massive $5,000 plus dol had to be towed to Dick Smith’s Ford in Columbia SC. I was out of town working when this happened. The repairs for this was a massive $5,000 plus dollars for repairs and labor. I called the dealership from Washington DC. I immediately thought of the spectacular customer service I received 4 months earlier on my 2024 Ford Maverick. I spoke to Mr.Leroy Hood who put me in touch with AB an outstanding sales representative for pre-owned vehicles. I talked with AB over the phone and he sent me a site that had a 2022 Ford Escape with all the bells and whistles. I was able to use the Ford Focus for a down payment along with a military rebate on top of my personal down payment with bumper to bumper warranty for 6 years. I was on the phone no more than 30 minutes, my credit score was pulled (800 plus) and my paperwork was still in file from my previous purchase months before. Outstanding service, and customer care. Dick Smith is a community first company that take care of their customers without failed. My daughter had another vehicle within 4 hours. They trusted me as a repeat customer and put my daughter in a vehicle until I could fly back home to sign the papers in person. I will always consider Dick Smith’s Ford as my first choice for a vehicle because they provide the best DAM customer service hands down. They are honest up front. I recommend Dick Smith Ford as your dealership of choice. They have never failed me and they will NOT fail you! More