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Dick Smith Ford of Columbia

Columbia, SC

4.6
260 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 260 reviews

April 20, 2025

Tom was the person that help me. After looking up my car he told me what needed to be done. I had some concerns about the back brakes. He said he would have them checked out. The wai More

by LZEIG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
April 20, 2025

I appreciate their immediate response to me when I drove into the service area. Tyler explained what they did to service my car & printed me a copy of all that they checked on my car. More

by Mcallister616885
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
Apr 20, 2025 -

Mcallister616885 responded

Thank Dick Smith employee, Tyler, for service well done.

Apr 20, 2025 -

Mcallister616885 responded

Thank Dick Smith of Columbia for having hired Tyler in the service area. The service was well done.

April 19, 2025

The scheduling system works great: they were punctual, polite, and got the work done efficiently. The waiting area is pleasant with water, coffee, and other drinks available. This place is my first choice More

by MIKE.CAKORA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tyler Turner was super!
April 19, 2025

Very informative and accommodating to all our questions and concerns. Made sure we knew everything up front. Easy location to find. More

by Bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Surak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Marcus did an excellent job with replacing the battery. It is placed in such a difficult position, so kudos Marcus! The mobile service saved me from having to tow my car, too! More

by Dead Battery Blues
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service: Marcus
April 18, 2025

Great service job and getting me in and out and will be back for future service More

by JMCRIM1964
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department
April 18, 2025

They were Very quick changing the oil in my truck. All personnel were friendly and courteous. More

by NO20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India
April 17, 2025

I have mostly dealt with the service department and they are great! I always know my car will be serviced right and safe when I drive away. More

by KAREN87
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Winters, Paula (front desk)
April 17, 2025

He was so knowledgeable and helpful. He called me multiple times to check in and give me updates. I've never had such a great dealership experience More

by CH3YENNE.ROSE
Recommend Dealer
Yes
Employees Worked With
Giovanni
April 17, 2025

Great experience. Oil change and tire rotation. India, my service advisor was very friendly and helpful More

by DEBREWCAMERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel
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