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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
194 Reviews

194 Reviews of Dick Smith Ford of Columbia - Service Center

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April 23, 2025

The staff seem to be very friendly and knowledgeable and work together as a team. More

by BUBBACAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Burroughs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Easy to deal with. Answered all my questions Made it easy to get repairs done. More

by Wrm2581
Recommend Dealer
Yes
Employees Worked With
Tyler
April 22, 2025

I have bought three vehicles from this dealership and I always get good service there More

by CROSSJAMES615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Giovann was my service representative and he was outstanding. I love the service I get there.
April 22, 2025

Excellent service center. They did exactly what they said they would do when they said they would do it. Additional work recommended but no pressure rendered. Very courteous a More

by GWMCK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service
April 22, 2025

Oil Change and tire rotation was quick. That is what I wanted to say. Why? More

by ALBERT.ABRAMS
Recommend Dealer
Yes
Employees Worked With
Don't remember.
April 21, 2025

The service team was extremely efficient and professional and made getting an oil change easy. More

by PATRICK@THESOUTHERNGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 21, 2025

Waiting to hear back from service tech about some repairs needed and costs. Hopefully will soon More

by 0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
April 20, 2025

Tom was the person that help me. After looking up my car he told me what needed to be done. I had some concerns about the back brakes. He said he would have them checked out. The wai More

by LZEIG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
April 20, 2025

I appreciate their immediate response to me when I drove into the service area. Tyler explained what they did to service my car & printed me a copy of all that they checked on my car. More

by Mcallister616885
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
Apr 20, 2025 -

Mcallister616885 responded

Thank Dick Smith employee, Tyler, for service well done.

Apr 20, 2025 -

Mcallister616885 responded

Thank Dick Smith of Columbia for having hired Tyler in the service area. The service was well done.

April 19, 2025

The scheduling system works great: they were punctual, polite, and got the work done efficiently. The waiting area is pleasant with water, coffee, and other drinks available. This place is my first choice More

by MIKE.CAKORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner was super!
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