Dick Smith Ford of Columbia - Service Center

Dick Smith service was very good. My service rep was Curtiss and helpful. My only complaint was I was there for a recall it the parts were not available so why make me an appt and the My service rep was Curtiss and helpful. My only complaint was I was there for a recall it the parts were not available so why make me an appt and then keep my truck Monday thru Friday. Causing me to rent a vehicle because there were no loaners available. More

Put on ford parts to the ford f-150, that is what I wanted. Make the right price at the beginning. wanted. Make the right price at the beginning. More

India did a great job on my truck! Thank you I will be back next time! Thank you I will be back next time! More

I had an oil change and tires rotated. The service was great. Kate was great explaining what was done. Will be back. The service was great. Kate was great explaining what was done. Will be back. More

Great The Beat Salesman I've ever had the pleasure of working with. He literally cares about his customers. In the world that we live in today customer care is most important to me. AB exemplified that a working with. He literally cares about his customers. In the world that we live in today customer care is most important to me. AB exemplified that and more More

Giovanni was great to work with! Kept us apprised of the progress on our vehicle. Kept us apprised of the progress on our vehicle. More

I am very happy with the service I received from the team at Dick Smith Ford. at Dick Smith Ford. More

Good job nice people will definitely go there again. Very well taken care of.Thanks Very well taken care of.Thanks More

I was at the dealership for 4. 5 hours to get an oil change. I had an appointment at 9:45am my vehicle didn't go back to be serviced until I began to question the time frame in the 5 hours to get an oil change. I had an appointment at 9:45am my vehicle didn't go back to be serviced until I began to question the time frame in the service department. My time is valuable. Why make appointments if you can't honor them. I try to have my vehicle serviced where I purchase them. I drove 1 hour and 15 minutes to do this. I lost a complete day of work instead of half a day. More

Had to replace tire. Took 4 hours to get tire replaced. Was not impressed with service Took 4 hours to get tire replaced. Was not impressed with service More