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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
267 Reviews

267 Reviews of Dick Smith Ford of Columbia - Service Center

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May 03, 2025

It was nice to have the repairman come to my house to complete the required update rather than having to drive to the dealership and wait. The service person was on time and completed the job quickly. More

by JOW22143
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
May 03, 2025

From the beginning to the end it was a great experience. I was pleased with the work that was done on my car. Great customer service!! More

by LORETTA.KELLY27
Recommend Dealer
Yes
Employees Worked With
India and Seth
May 02, 2025

Good service, but you have to wait too long for your car care. You need courtesy cars or more mechanics. More

by GJAMESON0
Recommend Dealer
Yes
Employees Worked With
Geavonni
May 02, 2025

My maintenance service provider was quite timely and helpful in explaining what was done on this visit More

by GOSSIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 02, 2025

Prompt attention to my concerns. Great communication & updates. Excellent customer service Earned my business More

by dfpatterson3
Recommend Dealer
Yes
Employees Worked With
India
May 02, 2025

India, is good. Great work. Great work. Great work. Great work. Don't know why I have to have 15 words More

by Sw1mm1n6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel
May 01, 2025

First class operation from the sales department to the service department, customer is first and treated as such. Thanks everyone Al Winemiller More

by Aclw53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Excellent customer service, fast and friendly employees. Nick and the managers did an awesome job to get my truck fixed quicker than I expected. More

by riccardosimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick greenwalt
May 01, 2025

Everyone was outstanding-- made me feel very comfortable bringing my vehicle here Services are Top Notch! More

by donaldweeks1961
Recommend Dealer
Yes
Employees Worked With
I can't remember but the entire staff was very professional and cared about what I needed done to my vehicle
May 01, 2025

Tyler made sure that I was taken care of when I brought my 22 MME in for routine service. He even fixed a nagging minor problem that I had with it More

by SHARPE.RANDY
Recommend Dealer
Yes
Employees Worked With
Tyler
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