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Dick Smith Nissan of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.3
291 Reviews
The team at Dick Smith Nissan of Columbia would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Dick Smith Nissan of Columbia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9940 Two Notch Rd

Columbia, SC

29223

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Showing 291 reviews

October 20, 2025

I took a vacation from this service center and was hoping it improved. Nope! Went in for oil change and tire rotation. They recommended brake fluid replacement, which I agreed to. When I got home - I rea More

by WENSOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike on original visit - Justin H on 2nd visit (VERY nice!)
Report | Print
Oct 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

October 19, 2025

Always great service & knowledgeable staff! Always explains everything I ask them. That’s why I keep buying Nissans More

by LCQK1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your experience! We’re thrilled to know our team continues to provide you with great service and clear explanations every time you visit. It means a lot that you keep choosing Nissan, and we’re grateful for your loyalty. We look forward to seeing you again soon!

October 18, 2025

I was very satisfied with everyone by showing their professionalism and customer oriented. Thank you. More

by TONYKIM1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Justin Holder
Report | Print
Oct 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Tony! We’re so glad to hear our team’s professionalism and customer-focused care made a great impression. Your satisfaction means a lot to us. We appreciate your trust and look forward to seeing you again soon!

October 18, 2025

Customer service was very good and proactive! we really enjoy their services. A very good experiences. More

by victorgraham1733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel, Patrick, and Richard
Report | Print
Oct 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Victor! We’re glad to hear our team delivered proactive and helpful service. It’s great to know you enjoyed your experience with us. We appreciate your kind words and look forward to welcoming you back for your next visit!

October 17, 2025

I have purchase 3 in total over years. My last car was 2015 Altima.Salemans was Brandon McCoy he is great salesman More

by ANTOINETTEM720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCoy
Report | Print
Oct 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Antoinette! We truly appreciate your continued loyalty over the years. It’s wonderful to hear Brandon made your experience so positive—he’ll be happy to know his efforts stood out. Enjoy your Altima, and we look forward to seeing you again for your next visit!

October 15, 2025

The service for my trans was great, but I brought my own cabin filter for installation &it cost $60? Not what I expected More

by KDAVISSMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Oct 15, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

October 14, 2025

WAIT WAS A LITTLE LONG! BUT CUSTOMER SERVICE WAS TOP NOTCH. NEED COMPLIMENTARY WATER IN WAITING AREA More

by TOWENSBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CAN'T REMEMBER
Report | Print
Oct 15, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, TOWENSBIZ, for your honest feedback. We’re glad you enjoyed our top-notch customer service and appreciate your patience during the wait. Your suggestion about adding complimentary water is a great one, and we’ll be sure to share it with our team. We look forward to making your next visit even more comfortable and welcoming.

October 14, 2025

I paid $675. 00 and nothing was fixed The care only has 100,000 mile The dealership wanted about $9,500 More

by MWILLIAMS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 15, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

October 11, 2025

1st time visiting this dealership &I was very impressed with the professionalism &courtesy of the staff. More

by EHARRISJ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier
Report | Print
Oct 13, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, EHARRISJ21, for sharing your experience with us! We're so glad your first visit made a great impression. Our team takes pride in being professional and courteous, and it’s wonderful to know that stood out to you. We look forward to welcoming you back to the dealership soon.

October 10, 2025

Great, Good, Awesome, Excellent, Amazing, Wonderful, Nice, Terrific, Exceptional, Fantastic, Satisfying, Lovely, Superb, Good, Good More

by MCKENZIETANEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Oct 10, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, MCKENZIETANEDA, for such an enthusiastic review. We’re thrilled to know your experience checked all the boxes and left you feeling completely satisfied. Your positivity means a lot to our team. We can’t wait to welcome you back for another great visit.

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