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Dick Smith Nissan of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.3
337 Reviews
The team at Dick Smith Nissan of Columbia would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Dick Smith Nissan of Columbia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9940 Two Notch Rd

Columbia, SC

29223

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Showing 337 reviews

August 30, 2025

Prices are too high for an oil change. Also, the wait is too long for an oil change. More

by FJACOBS3860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Sep 30, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re sorry to hear about your experience and truly appreciate you taking the time to let us know. While we aim to provide both fair pricing and efficient service, we understand how important your time and budget are. Your comments will help us improve so we can better serve you in the future. We hope you’ll give us another chance to provide you with the quick, quality service you deserve.

August 30, 2025

Brandon and Jaden were great they got me in a brand new car that I love! Their customer service was amazing! Definitely will always come back because of them for a new car More

by ICYLYN YEADON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden and Brandon
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Sep 30, 2025 -

Dick Smith Nissan of Columbia responded

That’s wonderful to hear! Thank you so much for sharing your experience. We’re thrilled that Brandon and Jaden could make the process smooth and enjoyable for you. They truly take pride in providing excellent customer service, and your kind words will mean a lot to them. Congratulations on your new car—you made a great choice! We look forward to welcoming you back whenever you’re ready for your next one.

August 30, 2025

Fast, efficient, and got me right! I love my new SUV!! Had a sensor problem and got that fixed and I’m happy! More

by GLYNISPRESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dominick
Report | Print
Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much, Glynis, for the wonderful feedback! 🌟 We’re thrilled to hear you’re loving your new SUV and that our team got everything handled quickly and to your satisfaction. It’s great knowing the sensor issue was resolved and you’re back on the road happy and confident! Enjoy every mile in your new ride — and don’t hesitate to reach out if you ever need anything. 🚙💨

August 30, 2025

Great customer service. Service rep kept me up to date during the appointment and made sure everything went well More

by PTWOBREILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, PTWOBREILMAN! We really appreciate your kind words. It’s great to hear that Christopher kept you informed and ensured everything went smoothly from start to finish. Clear communication and attentive care are exactly what we aim for every visit. We’re grateful for your trust and look forward to seeing you again next time! 🚗✨

August 29, 2025

Janet Harper was the Nissan Service Representative who ASSISTED with my 1st oil change and tire rotation for my new Nissan. She was very polite, professional, and knowledgeable. She made sure my car was s More

by gibsonjazzy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Harper
Report | Print
Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much for sharing your experience, gibsonjazzy11! We’re thrilled to hear your first service visit went so smoothly. Janet Harper truly exemplifies what we strive for every day — being professional, courteous, and making sure every detail is right. We’ll be sure to pass along your kind words and perfect 10/10 rating to her — she’ll be delighted to know she made such a positive impression! We look forward to seeing you again at your next service and continuing to deliver that same five-star experience.

August 29, 2025

Great experience for Mr Mike. Very helpful and took care of me quickly ...no complaints More

by JOYCEFRED316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Mr Richard
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, JoyceFred316! We’re so glad to hear Mike made your visit such a great experience. He’s always focused on helping our guests quickly and making sure everything goes smoothly from start to finish. We appreciate your kind words and look forward to serving you again next time!

August 28, 2025

My experience was great as always for over 20 plus years! Thank you Dick Smith More

by JSMILLER9154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel Cass
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much, JSMILLER9154! We truly appreciate your loyalty and the trust you’ve placed in Dick Smith for over 20 years. It means a lot to know that every visit continues to meet your expectations. We look forward to many more years of great experiences together!

August 27, 2025

I wish they would have given me a run down of my total cost, with or without the batty purchase. More

by JARREJONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn or Katarina
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

August 26, 2025

10/10 I will recommend. They were friendly and helpful. They told me the exact time my car will be ready and it was ready sooner rather than later. More

by Osa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember, but they were nice and professional.
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much, Osa! We’re thrilled to hear that our team made your visit such a smooth and positive one. It’s wonderful to know that our communication about timing — and getting your vehicle ready even sooner — helped make your experience even better. We truly appreciate your 10/10 recommendation and look forward to welcoming you back for your next service!

August 24, 2025

They were friendly and helpful. Made sure they explained to me what was going on with my vehicle. More

by RCAIN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ten
Report | Print
Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much for sharing your experience, RCAIN48! We’re glad to hear our team was both friendly and informative during your visit. Clear communication about your vehicle’s service is something we take pride in, and it’s great to know that came through. We truly appreciate your trust and look forward to helping with your next visit! 🚗💙

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