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Dick Smith Nissan of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.3
337 Reviews
The team at Dick Smith Nissan of Columbia would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Dick Smith Nissan of Columbia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9940 Two Notch Rd

Columbia, SC

29223

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Showing 337 reviews

August 24, 2025

Once again I get my car back and the next day I have a maintenance message come up. This time it is tire maintenance. This was not on prior to my oil and tire rotation. I realize it is most likely nothing More

by DKCAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

August 23, 2025

10/10 I will recommend. Good service. Always get our services here.. and I will do it again More

by ramosda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much for your loyalty and your kind words! 🌟 We’re thrilled to know you consistently choose us for your vehicle’s service and plan to keep coming back. Your trust and recommendations mean the world to our team. We look forward to continuing to provide the same dependable care every time you visit! 🚗💙

August 22, 2025

I had a wonderful experience. My appointment was at 11am, Katrina got me checked in. She told me about how long it's was going to be and everything went exactly like she said. More

by POLLYANGELGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much, Polly! We’re thrilled to hear you had such a smooth and pleasant experience. Katrina will be happy to know her communication and timing made your visit stress-free and enjoyable. We truly appreciate your trust in us and look forward to welcoming you back for your next service!

August 21, 2025

Worst customer service experience. The Service manager and staff were extremely unprofessional. I will not recommend this place with current staff. More

by DUANESMITHJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo, Daniel and unknown
Report | Print
Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

August 20, 2025

Everything with the job was good, the only complaint was the delivery time, 1 day later than expected. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina, Daniel
Report | Print
Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thanks for your feedback, Ed! We’re glad to hear that everything with your service went smoothly overall. We appreciate your patience and understanding regarding the slight delay in delivery. Thank you for choosing us — we look forward to seeing you again soon!

August 19, 2025

Arrived 5 min prior to scheduled appointment. No one immediately available for check in. Inital evaluation of need and charges overstated. Attempted to charge for an oil change that was suppos More

by GEECAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

August 16, 2025

Great customer service and efficient with my car service. . thank you for performing a great job. More

by HMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, HMILTON, for taking the time to share your experience! We’re so glad to hear that you received great customer service and that your vehicle service was handled efficiently. Your appreciation means a lot to our team, and we’ll be sure to pass along your kind words. We look forward to serving you again and keeping your car running smoothly! 🚗✨

August 16, 2025

Renee did an awesome job as always was quick and james in finance explained everything and went quickly More

by KELSIE.ZATKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renne, James
Report | Print
Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for the kind words, Kelsie! 🌟 We’re thrilled to hear that Renee once again delivered her signature great service — quick, professional, and friendly — and that James made the finance process smooth and easy to understand. We appreciate your loyalty and look forward to helping you again next time!

August 15, 2025

Great service. I appreciate the help getting my tires replaced under the tire warranty. I’ve had four flats (caused by nails on the road) in the last month. Carel w More

by RENEE_ERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carel
Report | Print
Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Renee, thank you so much for your kind words! We’re glad we could help get those tires replaced under warranty and keep you safely on the road—four flats in one month is no small feat! We’ll be sure to let Carel know how much you appreciated their help. Our team truly cares about making each visit as smooth as possible. We look forward to seeing you next time (hopefully with fewer nails on the road!).

August 14, 2025

This dealership is absolutely amazing! Mr. Al went ABOVE AND BEYOND to help me and find the best options for me! I am extremely satisfied with the level of service I received as well as th More

by BRANDI ADDISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Al and Mr. Jamie
Report | Print
Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing that, Brandi! 🌟 We’re thrilled to hear about your amazing experience and that Al went above and beyond to help you find the perfect fit. Providing genuine care and great options for our customers is exactly what we strive for every day. We’ll be sure to pass along your kind words to Al—he’ll be so glad to know he made such a positive impact! We truly appreciate you choosing us and look forward to welcoming you back for your next visit. Enjoy your new vehicle, Brandi! 🚗💫

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