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Dick Smith Nissan of Columbia

Columbia, SC

4.4
418 Reviews

9940 Two Notch Rd

Columbia, SC

29223

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Showing 418 reviews

November 20, 2025

Ms. Gass very professional went into detail we me about my vehicle. The best yet More

by HALLJ785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Gass
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

We can’t wait to see you again, HALLJ785! It’s awesome to hear Ms. Gass took the time to explain everything and made such a great impression. She really knows how to take care of her customers. Thanks for sharing your experience!

November 20, 2025

Fast service, service experience was very smooth and stress free. The service advisor has great communication skills and kept me informed from start to finish! Had an appointment for an oil change in an More

by SYLVIAJASPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, SYLVIAJASPER! We’re so glad to hear your oil change appointment went quickly and smoothly. It’s great that your advisor kept you informed and made the whole process stress-free. We appreciate you sharing your experience and look forward to seeing you again next time!

November 19, 2025

Richard and Brandon were great salesmen. Great manager. Did all they could to get me a vehicle? I give them 5 stars across-the-board.. Then, there was the service manager. He don't have suc More

by JBROWN1010101.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCoy
November 19, 2025

Fast service with the service department I appreciate them being able to get my vehicle in a timely manner. More

by DHWARD2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for your feedback, DHWARD2001. We’re glad to hear our service team got your vehicle in quickly and took care of things on time. We appreciate your feedback and hope your next visit earns a few more stars. We look forward to seeing you again soon!

November 18, 2025

This is my second purchase from the Two Notch location and as always they give great attention to the customers’ needs! More

by RAYNOTTA BROOKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dominick, Jamie Ferreri
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Aynotta! We’re thrilled to know you came back for your second purchase at our Two Notch location. It’s great to hear our team continues to provide the attention and care you deserve. We truly appreciate your loyalty and look forward to welcoming you again soon!

November 17, 2025

I never received my 82 points vehicle inspection report, which was supposed to be emailed More

by SMISSYG30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
November 17, 2025

My service experience was very smooth and stress free. The service advisor has great communication skills and kept me informed from start to finish! More

by ROBERTCRANE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Robert! We’re happy to hear your service visit went smoothly and felt stress-free. It’s great to know your advisor kept you updated every step of the way. We appreciate your feedback and look forward to seeing you again soon!

November 16, 2025

The dealership is exceptional in their customer service in both sales and service. My recent service was scheduled on short notice by me. My service advisor was very professional and knowledgeable on wha More

by JHARPER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall, but she was great.
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

Thanks, JHARPER12! We’re so glad to hear you had such a great experience with both our sales and service teams. It’s awesome that your advisor got you in on short notice and took great care of you. We’re lucky to have her on our team! We really appreciate your kind words and look forward to seeing you again at Dick Smith Nissan!

November 15, 2025

Very impressed with Dick Smith Nissan of Columbia. Our service advisor Riccardo was knowledgeable and very helpful! Huge shoutout to him. Great customer service! Thank you! More

by ALLISONPRYHARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riccardo
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

We look forward to seeing you again soon! Your kind words mean a lot to us, and Riccardo will be so pleased to hear that his helpful and knowledgeable service made such a great impression. We’re delighted you had a positive experience with Dick Smith Nissan of Columbia—thank you, ALLISONPRYHARSKI!

November 14, 2025

Scheduling the service appointment was timely, and the service was completed in a timely manner. More

by BERNARDWJENKINS333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Simons
Nov 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, BERNARDWJENKINS333! We’re happy to know your service appointment was easy to schedule and completed right on time. Your feedback means a lot to us. We appreciate you choosing our team and look forward to seeing you again on your next visit.

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