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Dick Smith Nissan of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.3
337 Reviews
The team at Dick Smith Nissan of Columbia would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Dick Smith Nissan of Columbia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9940 Two Notch Rd

Columbia, SC

29223

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Showing 337 reviews

August 10, 2025

Found vehicle online and traveled to view. Visit and was greeted by professional sales representative David who answered all my questions and invited me for a test drive. A decision to purchas More

by Neil
Recommend Dealer
Yes
Employees Worked With
David, Chris
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for the wonderful review, Neil! We’re thrilled to hear that your experience with David and our team was professional, transparent, and easy from start to finish. It’s great knowing that even after your purchase, our staff ensured everything was made right by quickly arranging to add the missing option at no cost. That level of care and follow-through is exactly what we strive for with every guest. We truly appreciate you traveling to visit us and look forward to welcoming you back for your next vehicle!

August 10, 2025

Just a quick oil change. No problem, out the door in hour and a half. More

by CHARLIEIRENE1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for your feedback, Charlie! We’re glad to hear your oil change went smoothly and that you were in and out without a hitch. We appreciate you choosing us for your service and hope to make your next visit just as quick and easy! 🚗💨

August 10, 2025

I purchased a used fairly new car. . got it home and it rained the next day.. the brakes started squeaking extremely loud and it hasn’t stopped.. you would think they’d check everything More

by CRICHMOND1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

August 09, 2025

Katrina Gattis was very helpful and communicative throughout the service process. There were some technical issues, but Katrinan did her best and worked through them to my satisfaction. More

by VOYAGER2LCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Gattis
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much for your kind words! We’re glad to hear that Katrina took such great care of you and kept you informed every step of the way. We appreciate your patience and the opportunity to earn your continued trust — we’ll be here whenever you need us!

August 09, 2025

I would recommend Dick Smith dealership to everyone. The service is great. I will give them 100%. More

by BRENDAJOAN526
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.AL Mr. JAYMEE
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you so much, BrendaJoan526! 🌟 We truly appreciate your kind words and your 100% recommendation means the world to us! It’s wonderful to hear that you’ve consistently received great service — that’s exactly what our team strives for every day. We’re so glad you trust Dick Smith to take care of your vehicle, and we can’t wait to welcome you back next time! 🚗💙

August 08, 2025

Excellent service I have been having my car serviced here for 8 years and never had a problem. Kaitlyn helped me this time and was great. More

by ABBOTT974
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Oct 06, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Abbott974! We truly appreciate your loyalty and trust over the past eight years — that kind of long-term relationship means the world to us. It’s wonderful to hear that Kaitlyn took great care of you during your recent visit. She’s an important part of our team, and we’ll be sure to share your kind words with her. We look forward to continuing to provide the same excellent service you’ve come to expect for many more years to come!

August 06, 2025

The service representative was very short, and rude while checking my vehicle in for service. For example, when asked questions about the services prices, etc. Also his delivery of explaining the process o More

by MULLERVIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel C George 1817
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Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

August 03, 2025

I came in on Wednesday July 30 to bring my car back on Saturday August 2. I came in for an oil change and had to bring it back because it was leaking oil. They forgot to put the gasket on. I’m very disple More

by MAKINIJ80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Dock
Report | Print
August 02, 2025

Gives update and clarity on the service Open and easy communication With payment options hat is affordable More

by MARJUDY_AMELANO2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Report | Print
August 02, 2025

My service representative was outstanding; I appeared without service reservation and Katrina took care care of me; provide ride back to home; arrange transport back; service no problem no worries Thank More

by BELSERW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
Report | Print
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