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Dick Smith Nissan of Columbia

Columbia, SC

Overview
Reviews
4.4
418 Reviews
Call Dealership (803) 560-4855

9940 Two Notch Rd

Columbia, SC

29223

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Showing 418 reviews

October 18, 2025

I was very satisfied with everyone by showing their professionalism and customer oriented. Thank you. More

by TONYKIM1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Justin Holder
Report | Print
Oct 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Tony! We’re so glad to hear our team’s professionalism and customer-focused care made a great impression. Your satisfaction means a lot to us. We appreciate your trust and look forward to seeing you again soon!

October 17, 2025

I have purchase 3 in total over years. My last car was 2015 Altima.Salemans was Brandon McCoy he is great salesman More

by ANTOINETTEM720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCoy
Report | Print
Oct 20, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, Antoinette! We truly appreciate your continued loyalty over the years. It’s wonderful to hear Brandon made your experience so positive—he’ll be happy to know his efforts stood out. Enjoy your Altima, and we look forward to seeing you again for your next visit!

October 15, 2025

The service for my trans was great, but I brought my own cabin filter for installation &it cost $60? Not what I expected More

by KDAVISSMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Oct 15, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

October 14, 2025

WAIT WAS A LITTLE LONG! BUT CUSTOMER SERVICE WAS TOP NOTCH. NEED COMPLIMENTARY WATER IN WAITING AREA More

by TOWENSBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CAN'T REMEMBER
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Oct 15, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, TOWENSBIZ, for your honest feedback. We’re glad you enjoyed our top-notch customer service and appreciate your patience during the wait. Your suggestion about adding complimentary water is a great one, and we’ll be sure to share it with our team. We look forward to making your next visit even more comfortable and welcoming.

October 14, 2025

I paid $675. 00 and nothing was fixed The care only has 100,000 mile The dealership wanted about $9,500 More

by MWILLIAMS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 15, 2025 -

Dick Smith Nissan of Columbia responded

Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent visit didn’t exceed your expectations — that’s always our goal. Your time and satisfaction mean a great deal to us, and we regret that we fell short this time. We appreciate you giving us the opportunity to make things right and will be reviewing your comments with our service team to ensure a better experience on your next visit. Please don’t hesitate to reach out to Mike Harper directly at 803 251 7429 if there’s anything more we can do to assist. Thank you again for your honesty and for allowing us the chance to improve.

October 11, 2025

1st time visiting this dealership &I was very impressed with the professionalism &courtesy of the staff. More

by EHARRISJ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier
Report | Print
Oct 13, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, EHARRISJ21, for sharing your experience with us! We're so glad your first visit made a great impression. Our team takes pride in being professional and courteous, and it’s wonderful to know that stood out to you. We look forward to welcoming you back to the dealership soon.

October 10, 2025

Riccardo Simons is excellent! He provided the best knowledge and care I’ve ever experienced at a car dealership. I will recommend him every chance I get. I do not like your More

by JRANDYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Simons
Report | Print
Oct 10, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, JRANDYK, for sharing your feedback. We’re delighted to hear Riccardo made such a strong impression with his knowledge and care—he’ll be happy to know he earned your recommendation. We appreciate your honesty about the service charge and will make sure your comments are shared with our management team. We look forward to seeing you again and providing another excellent experience.

October 10, 2025

Great, Good, Awesome, Excellent, Amazing, Wonderful, Nice, Terrific, Exceptional, Fantastic, Satisfying, Lovely, Superb, Good, Good More

by MCKENZIETANEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Oct 10, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, MCKENZIETANEDA, for such an enthusiastic review. We’re thrilled to know your experience checked all the boxes and left you feeling completely satisfied. Your positivity means a lot to our team. We can’t wait to welcome you back for another great visit.

October 09, 2025

Friendly staff, clean atmosphere, kept me informed about my car. Fast service. I thank you More

by ENJOY0049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Oct 10, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, ENJOY0049, for your wonderful review. We’re glad you enjoyed our friendly team and clean environment. It’s great to know we kept you updated and delivered quick service. We appreciate your trust in us and look forward to seeing you again soon.

October 07, 2025

Service was fast and everyone was so nice. I felt like my car was in good hands More

by DENTONSHAWN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Oct 07, 2025 -

Dick Smith Nissan of Columbia responded

Thank you, DENTONSHAWN2000, for your kind words. We’re glad to know our team made you feel comfortable and confident while taking care of your vehicle. It’s great to hear your service was completed quickly and that you enjoyed the friendly atmosphere. We look forward to seeing you again at your next visit.

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