Dick Smith Nissan of Columbia

It took 7 weeks to get the car fixed. That says it all. Much of the fault might have been delays on the part of the insurance company -- State Farm, but communication and follow up from t That says it all. Much of the fault might have been delays on the part of the insurance company -- State Farm, but communication and follow up from the dealership was very poor. The service agent was very nice but follow-up was a big, big problem. More

Professional and helpful. I was able to get the service I needed and the staff was helpful and professional. Everything is way too expensive, however!! I was able to get the service I needed and the staff was helpful and professional. Everything is way too expensive, however!! More

Great customer service! Greeted and welcomed by service center employees, and they took care of the repairs and service in less time than I expected. Greeted and welcomed by service center employees, and they took care of the repairs and service in less time than I expected. More

The service was great. The wait time was excessive for an appointment. I thought an appointment meant you would be serviced upon arrival. The wait time was excessive for an appointment. I thought an appointment meant you would be serviced upon arrival. More

I would think getting your vehicle checked out requires preventative maintenance and for it to be hooked up to the computer and clear out any errors. I shouldn't have to wait for an engine light to come on preventative maintenance and for it to be hooked up to the computer and clear out any errors. I shouldn't have to wait for an engine light to come on or pay $400 to clear a code so the AC would work. This review is not the service advisor its a business overall review. More

The young lady was very knowledgeable and very professional and informative about the Armada. She kept me informed about the Armada. professional and informative about the Armada. She kept me informed about the Armada. More

Jesse was sweet and professional, it do take a while but she explained everything which made the difference she explained everything which made the difference More

Excellent customer service. Jessica answered my questions thoroughly and very detailed. Very knowledgeable of her job Jessica answered my questions thoroughly and very detailed. Very knowledgeable of her job More

Excellent service and excellent knowledge of service that was done and excellent the way you treat your customers was done and excellent the way you treat your customers More

They Completed service quickly and correctly. My Advisor provided updates as needed and let me know as soon as completed. Thank you. My Advisor provided updates as needed and let me know as soon as completed. Thank you. More