Dick Smith Nissan of Columbia

Jessica (service writer) was a pleasure to work with. Very friendly and was true to her word, Very friendly and was true to her word, More

First class service! The time promise was less than what I expected. Kept me informed with progress. Very pleased. The time promise was less than what I expected. Kept me informed with progress. Very pleased. More

I’m was very surprised with the up rise in the price and tire rotation . tire rotation . More

The person that received me and that was in charge of taking care of my vehicle was absolutely terrible. They failed to inform me and keep me updated on what was going on with my car. I had to call repea taking care of my vehicle was absolutely terrible. They failed to inform me and keep me updated on what was going on with my car. I had to call repeatedly to get any kind of update. I dropped it off early and I didn't hear anything about it until I called five hours after my appointment. The second time I called 7 hours later.I had to speak to the service manager. What day had written up for my vehicle wasn't even what I said. After I told the service manager what I need to look at it.Only took fifteen minutes to diagnose the problem. The service manager and the technicians were amazing. The person that was in charge of my service was terrible. More

Very professional and attentive and cares about customers… Paying attention to details and the vehicles customers… Paying attention to details and the vehicles More

The dealership was clean. It has plenty of space. All employees seem to very professional. Only thing negative with this appointment was the vending machine was out of order. It has plenty of space. All employees seem to very professional. Only thing negative with this appointment was the vending machine was out of order. More

I had a big emergency and my service person Michael calmed me down and got me taken care of by fitting me in and quickly accessing my cars issues. calmed me down and got me taken care of by fitting me in and quickly accessing my cars issues. More

Everyone was nice and helpful. Arielle was very professional and keep in contact with me throughout the process. Arielle was very professional and keep in contact with me throughout the process. More

Very prompt at polite service. The car was ready when promised. Overall, a positive experience! The car was ready when promised. Overall, a positive experience! More

Appreciate the good customer service. The waiting area was clean and staff was friendly. Thank you The waiting area was clean and staff was friendly. Thank you More