Dick Smith Nissan of Columbia

Great customer service Andy Vacha did a great job getting me into a great deal. Have been a long time customer and went above and beyond to help me out Andy Vacha did a great job getting me into a great deal. Have been a long time customer and went above and beyond to help me out More

Great Service Department I want to give a commendable praise to the guys in the service dept. I bought my car there a yr. later brought it in for service it was returned to m I want to give a commendable praise to the guys in the service dept. I bought my car there a yr. later brought it in for service it was returned to me w/scratches on the trunk. The manager Scott went far and beyond to make sure the car was repainted and back looking like the brand new car it once was! Kuto's to Scott & ALL the guys in the service department at Duck Smith Nissian on Two Notch Rd. More

Happy Customer We can not be happier with our new Nissan Rogue, I was looking for certain auto they got it for me I also wanted to purchase it fast with no if and or We can not be happier with our new Nissan Rogue, I was looking for certain auto they got it for me I also wanted to purchase it fast with no if and or buts and they did it Looked at the Rogue online and talked on phone with dealer about 20 mins. next day at dealer made my trade in signed a check and paper work and out of dealership under 1 hour They could not done it any better future purchase will be DICK SMITH NISSAN COLUMBIA SC Thank you Bobby & Bozena Overstreet More

Hard working, fair dealership. Was working with another Nissan dealership in Florence, SC and the agreed upon car that was shipped was damaged during transport. The only options gi Was working with another Nissan dealership in Florence, SC and the agreed upon car that was shipped was damaged during transport. The only options given by the manager was to take another color or pay an additional 1000 dollars to have another shipped in the color I wanted. (they were willing to cut the shipping cost to 500 but I said no). I was not going to pay more to get the car we agreed I would be getting. So I told them I will take a higher end model for a discount. They gave me a quote and I told him that was not good enough, and I gave him a number I thought was fair. He completely blew my number off and repeated the options he listed before. So, I stated calling around and worked with multiple Nissan dealerships in the region and came across Dick Smith Nissan of Columbia. More specifically I spoke with Joseph Rafail. He worked with me over the phone in a very timely manner getting various quotes and deals to beat the dealership in Florence. Eventually Joseph had a great offer lower than the "discounted price" the manager in Florence was offering. I ended up not purchasing from Dick Smith, but not because they didn't provided great service. The manager in Florence caved and offered a deal lower than Joseph could reasonably compete with. BEST YET, the price the manager offered was even lower than the first price I told him I would pay for the higher end model to start with. MUAHAHAHAH!!!! Thanks Joseph for the help, and sorry I couldn't do business with you this time, but I will remember you when talking to others and for future purchases. More

Great service department Very professional and friendly staff. Have all my services work done with them... I have a 2013 Nissan Rogue all the service technician I've worked Very professional and friendly staff. Have all my services work done with them... I have a 2013 Nissan Rogue all the service technician I've worked with having been very helpful... More

Their service deparment is joke I purchased a 2014 Nissan Altima from their St Andrews location and the screw on the brake light that is located on my rear spoiler came out. I got my I purchased a 2014 Nissan Altima from their St Andrews location and the screw on the brake light that is located on my rear spoiler came out. I got my car serviced 3 previous occasions and told them about the missing screw and they said its a simple fix, and they can take care of it while they were performing the oil change, Screw still missing. So I actually called up there in regards to them not fixing it and they say bring it back, so I do that and they say it will cost me over $100 to replace the screw because they would have to remove the spoiler to do so! You mean to tell me you have a WHOLE service dept and do not own a right angle screwdriver or something to replace the screw with??? That the manufacturers placed a light on a spoiler and didn't create a way to fix problems with that light without having to remove the whole spoiler?? Give me a break!! More

Professional, friendly, affordable pricing I always trust my car repairs to Ricardo Simmons. He always make sure my repairs are done right the first time. I recently purchased a vehicle from Di I always trust my car repairs to Ricardo Simmons. He always make sure my repairs are done right the first time. I recently purchased a vehicle from Dick Smith Nissan. Greg Blanks was superb. He listened to what I was looking for and the price range I needed. Greg went above and beyond and exceeded my expectations. Kent did an INCREDIBLE job with the financing part of my deal. I tell friends and family and total strangers if they are looking for a quality car, great prices, affordable financing look no further than Dick Smith Nissan on Two Notch Rd. More

Quick and thorough These guys are the absolute best around for all kinds of vehicles. They'll get to the very bottom of what's going on with your vehicle. These guys are the absolute best around for all kinds of vehicles. They'll get to the very bottom of what's going on with your vehicle. More

Ripoff Looked at new truck, email salesman to see what kind of deal they could do on my trade in that I had purchased from them. The next thing I get is ema Looked at new truck, email salesman to see what kind of deal they could do on my trade in that I had purchased from them. The next thing I get is emails from the credit bureau that my credit was being checked. Called salesman and he was running by credit on a another truck that I had not seen and had not heard about any figures on a deal. The salesman told me to come to the dealership to see the vehicle that he had sent out to numerous financial companies, when I got there the vehicle he was trying to sell me had already been sold. If you are local to the area go to Jones Nissan in Sumter, they are honest and cheaper. More

Didn't tell me they do not accept AAA coupons I went to Dick Smith Nissan on Two Notch Road (where I had purchased my vehicle) to get an oil and filter change and tire rotation. After waiting thr I went to Dick Smith Nissan on Two Notch Road (where I had purchased my vehicle) to get an oil and filter change and tire rotation. After waiting three hours for the service (which they indicated would only take two), I was informed that they do not accept discount coupons from AAA. They begrudgingly accepted my coupon but indicated that they cannot do it again (which, to my recollection, they had accepted my AAA coupons in the past). As I indicated to the manager, if it wasn't for the coupon, I would not have had my vehicle serviced there. This dealership does not have to worry about seeing me again. They really do need to work on customer service. Note: Dick Dyer Toyota has always accepted my AAA coupons when I take my Corolla in for service. More