Dick Smith Nissan of Columbia

Always a great experience from sales to the service department! Will continue to purchase and service for many more years! department! Will continue to purchase and service for many more years! More

The whole process was very quick and super easy. From making the appointment to picking up my car, they made it easy. From making the appointment to picking up my car, they made it easy. More

Very clean everything looked good no problems with the staff you finish your service ahead of schedule staff you finish your service ahead of schedule More

I don’t understand the point of making appointments if the wait time is the same as not having an appointment. I came in on Monday first, was told it would be a 2 1/2 hr wait. Left made an appointment for the wait time is the same as not having an appointment. I came in on Monday first, was told it would be a 2 1/2 hr wait. Left made an appointment for Wednesday, got there, was told it would be a 2 1/2 hr wait……? An oil change price is extremely high, should send out coupons to repeat customers. More

Several things. First I came in for an oil change and it took almost two hours. The girl writing up my work order kept assuming it was time for several different ser First I came in for an oil change and it took almost two hours. The girl writing up my work order kept assuming it was time for several different services on my car when she never looked back on my history to see those services were not necessary at this time. Finally when the service tech working on my oil change was finished he forgot to lower the post lifts under my car and got my car stuck on the lifts. I was told there was no damage done but the way my car jerked and jumped in the air I guess I am now going to need a front end alignment. More

I made an appointment for an oil change and tires rotation. I arrived and was checked in. The service representative stated my wait time would be an hour or more. What’s the point in making an appoin rotation. I arrived and was checked in. The service representative stated my wait time would be an hour or more. What’s the point in making an appointment. The next time I just may drive in without an appointment. More

Unfortunately there was a Mishandling of our warranty claim procedure.after some effort is was fixed and the $ amount was reduced. claim procedure.after some effort is was fixed and the $ amount was reduced. More

Completely satisfied with my maintenance service! In and out without a hassle. Very pleasant service representatives. In and out without a hassle. Very pleasant service representatives. More

Staff was responsive to my questions online and at the dealership. Very enjoyable experience was had . Salesman Sean Brailey and Jaimie Ferreri were great to work with Sean was extremely knowledgeable abo dealership. Very enjoyable experience was had . Salesman Sean Brailey and Jaimie Ferreri were great to work with Sean was extremely knowledgeable about the vehicle and answered all our questions More

Great service! Ran a diagnostic and made all repairs same day. Highly professional- quick and easy. Ran a diagnostic and made all repairs same day. Highly professional- quick and easy. More